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Fenix Bom Retiro

Property class: 2.5

Photo gallery for Fenix Bom Retiro

A historic building with a prominent clock tower, large arched windows, and a symmetrical facade.
A building with the inscription "PINACOTECA" on its facade, featuring classical columns and a large urn on the upper level.
A neatly arranged bedroom with a bed, a bedside table, a wardrobe, and a framed picture on the wall.
A reception desk with a wooden finish and a digital clock displaying time in São Paulo and New York.
A spacious dining area with high ceilings, large windows, and a city view.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is AU$56
includes taxes & fees
2 Sept - 3 Sept

Explore the area

View map
Rua Prates 324, São Paulo, SP, 01121-000
  • Place, Rua Jose Paulino
    ‪2 min walk‬
  • Place, Pinacoteca do Estado Museum
    ‪8 min walk‬
  • Place, Rua 25 de Marco
    ‪14 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

A neatly arranged bedroom with a bed, a bedside table, a wardrobe, and a framed picture on the wall.

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two single beds, a wooden wardrobe, and a nightstand.

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

A bedroom with a bed, a TV mounted on the wall, a wooden desk, and a bathroom visible through an open door.

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Triple Room

A hotel room with two beds, each with a patterned bedspread, a wooden nightstand with a remote control, and a white curtain.

Junior Triple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Twin Room

A bedroom with a bed, a TV mounted on the wall, a wardrobe, and a small refrigerator.

Economy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Triple Room

A hotel room with a bed, a desk, a TV, an air conditioner, and a wardrobe.

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A bedroom with a bed, a desk, a chair, a television, and a door.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for DOUBLE ECONOMY - DOUBLE BED

Minibar, desk, free WiFi, bed sheets

DOUBLE ECONOMY - DOUBLE BED

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for double standard

Minibar, desk, free WiFi, bed sheets

double standard

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

São Paulo

Fenix Bom Retiro puts you in the centre of São Paulo, 0.7 km (0.4 mi) from Pinacoteca do Estado Museum and 3.3 km (2 mi) from Shopping Center Norte. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Plus you'll find a lift and a vending machine. Free continental breakfast is available daily between 6:30 AM and 10:00 AM. .With a stay at this Bom Retiro hotel, you'll be 4.4 km (2.8 mi) from Expo Center North and 4.6 km (2.8 mi) from Paulista Avenue.

What's nearby

  • Rua Jose Paulino - 2 min walk - 0.2 km
  • Pinacoteca do Estado Museum - 8 min walk - 0.7 km
  • Sala São Paulo Concert Hall - 11 min walk - 1.0 km
  • Rua 25 de Marco - 14 min walk - 1.2 km
  • Republic Square - 19 min walk - 1.6 km

Getting around

  • Luz Station - 8 min walk
  • Tiradentes Station - 8 min walk
  • São Paulo (CGH-Congonhas) - 21 min drive

Restaurants

  • ‪Restaurante Santa Rosa Do Bom Retiro - ‬3 min walk
  • ‪Bellapan Bakery - ‬3 min walk
  • ‪Choyee - ‬3 min walk
  • ‪Prince Grill - ‬4 min walk
  • ‪Bar e Restaurante Niagara - ‬4 min walk

About this property

Fenix Bom Retiro

Free breakfast is served daily. Public spaces have free WiFi. Fenix Bom Retiro also features a vending machine and a lift.

This São Paulo hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
Fenix Bom Retiro offers 60 air-conditioned accommodations with minibars and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a shower. This São Paulo hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Fenix Bom Retiro Hotel
Fenix Bom Retiro São Paulo
Fenix Bom Retiro Hotel São Paulo

Frequently asked questions

What is the cancellation policy at Fenix Bom Retiro?

Fenix Bom Retiro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fenix Bom Retiro?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Fenix Bom Retiro on 2 Sept 2026 start from AU$56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fenix Bom Retiro serve breakfast?

You bet, complimentary continental breakfast is available daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Fenix Bom Retiro?

No, Fenix Bom Retiro does not offer an airport shuttle service.

What time are check-in & check-out at Fenix Bom Retiro?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Fenix Bom Retiro?

No, only service animals are allowed.

Fenix Bom Retiro Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 121 out of 281 reviews
Rating 8 - Good. 60 out of 281 reviews
Rating 6 - Okay. 55 out of 281 reviews
Rating 4 - Poor. 24 out of 281 reviews
Rating 2 - Terrible. 21 out of 281 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Bong

Liked: Cleanliness, staff & service, property conditions & facilities
Average is good
Stayed 4 nights in Feb 2025
Verified review

6/10 Okay

Felipe

Liked: Cleanliness, staff & service
Estadia na média
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Fredson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top demais tranquilo sem problema nem um tudo ótimo
Stayed 3 nights in May 2026
Verified review

8/10 Good

Lidia Mara

Liked: Staff & service, amenities, property conditions & facilities
A limpeza nao passou no meu quarto nesses 3 dias que fiquei.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Deyvid

Disliked: Cleanliness, property conditions & facilities
Fiquei hospedado 4 dias e todos eles o hotel sem internet. Inadimissivel… todos os dias tive que ficar pedindo toalha pois estávamos em casal e só colocavam uma. Pedi troca de quarto por me colocaram embaixo da cozinha onde tinha barulho a partir das 4 da manhã …. O quarto q estava o box do banheiro vazava água para dentro do banheiro… sinalizei mas mexeram e não resolveu… café da manhã pobre, limitado e todos os dias a mesma coisa… já fiquei hospedado lá por diversas vezes sempre teve problemas a hospedagem é simples mas é funcional.. Mas desta vez foi péssimo e caiu muito o suporte e serviço do hotel. Na próxima não fico mais lá
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Lais

Disliked: Staff & service
café da manhã mal preparado e funcionários da cozinha mal educados
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Andre

Disliked: Amenities, property conditions & facilities
Qualidade do hotel não é aquelas coisas mais para viagem a trabalho ou algum lazer está ótimo, os quartos são simples a TV não funciona, as toalhas são velhas a cama é bem pequena a única coisa boa no hotel é o café da manhã, e o elevador sempre está quebrado
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

vilma

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Toalha horrível,roupa de cama mais ou menos,poderia melhorar. Para mim,foi bom por causa da localização.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Miguel

Liked: Staff & service
Hotel bem localizado, mas a estrutura deixa a desejar.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

THAIS

Disliked: Staff & service
Funcionários da limpeza ficaram falando alto de manhã cedo nas portas dos quartos! Eu precisava descansar e não consegui por us
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

marcello

Disliked: Cleanliness, staff & service, property conditions & facilities
O banheiro estava um pouco sujo, o lencol rasgado e manchado e tinha colher suja no cafe da manha. O corredor estava fedendo banheiro. A limpeza deixou muito a deseja
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Maria Edina

Liked: Cleanliness, staff & service, property conditions & facilities
Estadia muito tranquila e atendentes excelentes. Simples mas atende bem.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Bruno

Sim
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Bruna Renata

Disliked: Cleanliness, amenities, property conditions & facilities
Quarto sujo
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gabriel da Silva Moura

Liked: Cleanliness, staff & service, property conditions & facilities
Boa
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, café da manhã bom, tudo certo!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Eloide

Liked: Cleanliness, staff & service, amenities
Quarto, atendimento e principalmente o café da manhã
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Janderson Cleiton

Liked: Staff & service, amenities
Pelo preço vale a pena, mas deixou a desejar na limpeza, um pouco de cheiro de mofo no apartamento. Fora isso localização é boa
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Edney

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Estava tudo muito limpinho, porém as toalhas de banho estão bem desgastadas.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities
tudo perfeito o quarto, café da manha e atendimento, quando eu voltar pode ter certeza que me hospedarei nesse mesmo hotel.
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Silezia

Liked: Staff & service
Quarto atendeu, porem toalhas rasgadas e muito ruins.
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

TATIANE NUNES PEREIRA

Liked: Staff & service
Equipe gentil e muito solicita a acomodação que não é boa.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo abaixo da expectativa.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Jong Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perto to loja..confortável
Stayed 1 night in Jan 2026