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Hotel Matelote

3.0 star property
Hotel in Antwerp, steps from Antwerp Market Square

Photo gallery for Hotel Matelote

Courtyard
Reception
Deluxe Suite
Deluxe Suite
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View map
Haarstraat 11A, Antwerp, 2000
  • Place, Antwerp Market Square
    ‪3 min walk‬
  • Place, Cathedral of Our Lady
    ‪3 min walk‬
  • Place, Green Square
    ‪4 min walk‬
  • Airport, Antwerp (ANR-Antwerp Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bath and shower
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Separate bath and shower
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

About the area

Antwerp

At Hotel Matelote you'll be within steps of Antwerp Market Square and Antwerp City Hall. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a terrace. Additionally, you'll find express check-in, express check-out and multilingual staff. Each morning buffet breakfast is served between 8:00 AM and 11:00 AM. .Places within a 5-minute walk of this 3-property class Historisch Centrum hotel include Cathedral of Our Lady and National Maritime Museum.

What's nearby

  • Plantin-Moretus Museum - 3 min walk - 0.3 km
  • Antwerp City Hall - 3 min walk - 0.3 km
  • Antwerp Market Square - 3 min walk - 0.3 km
  • Cathedral of Our Lady - 3 min walk - 0.3 km
  • Green Square - 4 min walk - 0.4 km

Getting around

  • Antwerp Port House Tram Stop - 4 min drive
  • Antwerp-South Station - 5 min drive
  • Antwerp (ANR-Antwerp Intl.) - 21 min drive

Restaurants

  • ‪Clodette - ‬1 min walk
  • ‪Cafe Den Uilenspiegel - ‬2 min walk
  • ‪Arte - ‬2 min walk
  • ‪Café De Vuile Was - ‬1 min walk
  • ‪Falafel Tof - ‬1 min walk

About this property

Hotel Matelote

Hotel in Antwerp, steps from Antwerp Market Square
As a guest of Hotel Matelote, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hotel Matelote also features concierge services, express check-in, and express check-out.

This 3-star Antwerp hotel is smoke free.

  • 10 guestrooms or units
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
Hotel Matelote offers 10 air-conditioned accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 14 per person

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • 5G smartphone data speed
  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Smartphone
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:30 AM - 8:00 PM) and Sunday - Sunday (7:30 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.39 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. 

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Hotel Matelote
Hotel Matelote Antwerp
Matelote
Matelote Antwerp
Matelote Hotel Antwerp
Hotel Matelote Hotel
Hotel Matelote Antwerp
Hotel Matelote Hotel Antwerp

Frequently asked questions

What is the cancellation policy at Hotel Matelote?

Hotel Matelote offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Matelote serve breakfast?

Sure does, buffet breakfast is offered daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Matelote?

No, Hotel Matelote does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Matelote?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Matelote?

No, pets are not allowed.

Hotel Matelote Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 120 out of 238 reviews
Rating 8 - Good. 83 out of 238 reviews
Rating 6 - Okay. 28 out of 238 reviews
Rating 4 - Poor. 7 out of 238 reviews
Rating 2 - Terrible. 0 out of 238 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant. friendly, comfortable, inexpensive.

This hotel is ideally situated near to the Grote Markt and Cathedral. It is in a handsome old building, which has a peaceful central courtyard for sitting in (to cool down in summer? - we were here in autumn, so didn't need it but it would be delightful were one to need a rest from sightseeing). The interior has been tastefully modernised. Because the building is listed, no lift has been installed (no problem for us, who are keen walkers). The owner/manager has lived in the district a long time, knows the city very well, and is willing to give friendly and reliable advice. Cooks an excellent boiled egg. Breakfast a pleasure. We were upgraded free of charge and our room - at the top under the eaves - was large and well-appointed. Thoroughly recommendable - a real enhancement to our stay. Should we return, we will definitely choose this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful stay

Perfectly located on a street with no cars, so it was quiet and peaceful. The suite had a skylight so we could see the stars. Felt more like family than a guest there.
Stayed 2 nights in Sep 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Matelote. Erik was really friendly and knowledgeable about the area. Hotel is situated right by the cathedral and is central to everything.
Our room
Our room
Stayed 3 nights in Sep 2025

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up with a really spacious suite. Great staff and well located in the center of town, down a small alley (with restaurants etc down it.. a nice alley) and super walkable and close to public transport. Had a great time, just wish we could have stayed longer. There are only stairs in the building (no elevator) due to the historic nature of the building. and the stairs are steep and narrow in this area of the world, with a slight curvature to the base of the stairs in this building, so just be mindful if you have big clunky suitcases. Would totally stay again.
Stayed 1 night in Aug 2025

8/10 Good

Annina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great and the owner was personable and helpful in guiding on our stay. We would stay there again
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Liked: Staff & service

Quiet, central hotel

The hotel was very central and quiet and the staff very helpful and friendly. The breakfast was fresh but limited choice. The room was spacious with a comfortable bed but the decor needed refreshing, quite a few scratches on paintwork and the towels a little thin and scratchy.
Stayed 4 nights in May 2025

10/10 Excellent

Jaz

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Very central and convenient location.
Stayed 1 night in May 2025

10/10 Excellent

Fay, Bayfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maarten was there to check us in even though it was Sunday with a marathon running, making our arrival a challenge. Everything was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Carol

Travelled with group
Central location but quiet. Very helpful staff
Stayed 3 nights in Sep 2024

6/10 Okay

LOURDES

Liked: Cleanliness, staff & service
Location is great and you can walk to most of the downtown attractions, although we don't recommend walking from the train station (20-min walk through cobblestone streets rolling luggage). The hotel was clean and the staff was friendly. The room was quiet facing the courtyard, rather than the street. We didn't try the breakfast because there are lots of cafes around. The stair steps are very narrow and I got nervous going up/down with our suitcases. The A/C wasn't cool enough and the bed wasn't very comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

AmirFarrokh

Stayed 2 nights in Jun 2024

10/10 Excellent

Kristie

Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quirky hotel with friendly staff

We received an upexpected upgrade to our booking to a larger room on the top floor of the hotel. This meant negotiating three flights of stairs but it was worth it for the extra room. Lots of nice touches including complimentary water and a small bottle of wine in the fridge. The quirky hotel was just what we wanted and there was a free coffee machine in the reception area where soothing classical music was always playing. The owner was very friendly and explained the building's history. The Matelote is in a great position, close to Het Steen, the Grote Markt and lots of Antwerp's shops, cafes and bars.
Stayed 3 nights in May 2024

10/10 Excellent

Kymm

Liked: Cleanliness, staff & service, property conditions & facilities
the location is perfect, the lack of an elevator compensated by the quaintness and care that is given by the staff is offset. We will definetely stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got upgraded to suite room. Very unique , modern, and very spacious. The rooms we had were accessed by a small spiral staircase, which is ok by us but perhaps not ideal for person with mobility issue. Receptionist and Eric were very helpful giving recommendations. Few steps away from the center of Antwerp. Breakfast was good and unlimited coffee and tea during the day. Very recommend this hotel. Paid parking 4 min walking distance.
Stayed 1 night in May 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, room comfort
Fantastic location in a semi funky boutique hotel. Large comfortable room and huge bathroom. Good bed with nice linens. Friendly staff but aren’t there in the evening. You would need to call them. Very steep steps to rooms.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tommi

Stayed 1 night in Mar 2024

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Great room, clean and superb bathroom, very hospitable
Stayed 4 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Tatiana, New York

Stayed 2 nights in Jan 2024

10/10 Excellent

A.A.N.M.

Stayed 1 night in Dec 2023