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Hotel Provenza Garden

3.0 star property
Hotel with a 24-hour front desk, 5-minute walk to Lleras Park

Photo gallery for Hotel Provenza Garden

Front of property
Standard Twin Room
Interior detail
Point of interest
32-inch Smart TV with cable channels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is AU$81
18 Jan - 19 Jan 2026

Explore the area

View map
Carrera 35 No 7-58 El Poblado, Medellín, Antioquia, 50021
  • Place, Lleras Park
    ‪3 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪8 min walk‬
  • Place, Poblado Park
    ‪8 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪29 min drive‬

Room options

View all photos for Economy Single Room

Down duvets, memory-foam beds, soundproofing, free WiFi

Economy Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Memory foam bed
Down duvet
Rainfall showerhead
Private bathroom
Cable channels
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Memory foam bed
Down duvet
Rainfall showerhead
Private bathroom
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Memory foam bed
Down duvet
Separate bath and shower
Rainfall showerhead
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Memory foam bed
Down duvet
Rainfall showerhead
Private bathroom
Cable channels
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Memory foam bed
Down duvet
Rainfall showerhead
Private bathroom
Cable channels
  • 24 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

About the area

Medellín

At Hotel Provenza Garden you'll be within just a 15-minute stroll of popular places like Lleras Park and Medellín Clinic - El Poblado. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a 24-hour front desk, wedding services and luggage storage. There's also the convenience of airport drop-off service. .Within a 20-minute walk of this 3-property class El Poblado hotel, attractions include Poblado Park and El Tesoro Shopping Park.

What's nearby

  • Lleras Park - 3 min walk - 0.3 km
  • Medellín Clinic - El Poblado - 8 min walk - 0.7 km
  • Poblado Park - 8 min walk - 0.7 km
  • El Tesoro Shopping Park - 16 min walk - 1.4 km
  • Santafé Mall - 19 min walk - 1.6 km

Getting around

  • Alpujarra Station - 6 min drive
  • Medellín (MDE-José María Córdova Intl.) - 32 min drive

Restaurants

  • ‪CAROLINA - ‬1 min walk
  • ‪Belisario - ‬1 min walk
  • ‪Naan - ‬1 min walk
  • ‪Voila Vinos - ‬1 min walk
  • ‪Calixto - ‬1 min walk

About this property

Hotel Provenza Garden

Hotel with a 24-hour front desk, 5-minute walk to Lleras Park
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Hotel Provenza Garden also features tour/ticket assistance, concierge services, and a front desk safe.

This 3-star Medellín hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 2017
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
Hotel Provenza Garden offers 58 accommodations with air conditioning. Memory foam beds feature down duvets. 32-inch Smart televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Things to do

  • Designer stores
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (178 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Provenza Garden

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 120000 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Natura Express
Hotel Natura Express Medellin
Natura Express
Natura Express Medellin
Hotel Natura Medellín Medellin
Natura Medellín Medellin
Hotel Natura Medellín Medellin
Hotel Hotel Natura Medellín Medellin
Medellin Hotel Natura Medellín Hotel
Hotel Hotel Natura Medellín
Natura Medellín Medellin
Natura Medellín
Hotel Natura Express

Frequently asked questions

What makes Hotel Provenza Garden a romantic place to stay?

Romance packages, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hotel Provenza Garden.

How much does it cost to stay at Hotel Provenza Garden?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Provenza Garden on 18 Jan 2026 start from AU$81.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Provenza Garden?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Provenza Garden?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Provenza Garden?

No, pets and service animals are not allowed.

Hotel Provenza Garden Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 85 out of 172 reviews
Rating 8 - Good. 52 out of 172 reviews
Rating 6 - Okay. 16 out of 172 reviews
Rating 4 - Poor. 10 out of 172 reviews
Rating 2 - Terrible. 9 out of 172 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente buena atención habitación cómoda buen baño excelente agua
Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excelent
Stayed 7 nights in Sep 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 7 nights in Sep 2025

10/10 Excellent

Mariela Munoz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe , wish if I pay for breakfast they have at the hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities
I'm back with pleasure
Stayed 1 night in Aug 2025

10/10 Excellent

Elvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of Provenza side walk and next to must of famous Restaurant.
Stayed 3 nights in Aug 2025

10/10 Excellent

Carmita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are the best , front desk was excellent,, good location everything is close ,, restaurants, bars ,
Stayed 3 nights in Aug 2025

10/10 Excellent

Desi Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feria de las Flores

Excelente
Stayed 3 nights in Aug 2025

8/10 Good

saul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jul 2025

8/10 Good

Nakao, ENMORE

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is right at the middle of all the actions e.g. bars, restaurants, nightclubs etc. It’s in a very safe area in Barrio Provenza in El Poblado. The room is so spacious. All the staff are so friendly and willing to help. The hotel is so clean. I recommend Hotel Provenza Garden and I would definitely come back to stay here if I come to Medellin.
Stayed 10 nights in Jun 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not clean and there was a busg (cockroach) in the room.
Stayed 1 night in May 2025

10/10 Excellent

Rene

Liked: Amenities
Staff is great
Stayed 3 nights in Apr 2025

10/10 Excellent

Lina

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Amenities, property conditions & facilities
I have been coming to Medellin for over 2 years now and this hotel is such a perfect location. Close to everything and in a safe area! Thank you to the staff for their hospitality.
Stayed 20 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Analy

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Yesenia

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

JOHN

Stayed 3 nights in Mar 2025

10/10 Excellent

Christian, calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

Enrique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, Nice and helpful people. Very clean
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Just ok
Stayed 1 night in Mar 2021

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great room with a view. Good made to order breakfast. Waiter for breakfast was the best.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, clean and modern hotel.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The security in the strees have to be more strected , I was atac by somo grils and the stole me money . This are need to have more police and anty drugs under covers members.
Stayed 5 nights in Mar 2020