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Park Hotel Resort

3.0 star property

Photo gallery for Park Hotel Resort

A tranquil garden pond with a stone border, lush greenery, and a bridge in the background.
A restaurant with wooden tables and chairs, a bar area, and a counter with a computer and phone.
A bar area with a long wooden counter, multiple stools, and a variety of bottles and glasses.
A swimming pool with a tiled deck, surrounded by lush greenery and a building with a red roof.
A cozy lounge area with a brick fireplace, comfortable seating, and a view of the outdoors.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View map
Km. 196.5 Carretera a Coban, Santa Cruz Verapaz, Alta Verapaz
  • Place, Church of Santa Cruz Verapaz
    ‪9 min walk‬
  • Place, Netherlands Eco Center
    ‪3 min drive‬
  • Place, Biotopo del Quetzal
    ‪42 min drive‬

Room options

View all photos for Standard Room

A neatly arranged bedroom with a large bed, a desk, and a window with a view of greenery.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double or Twin Room

A bedroom with a bed, two bedside tables, a nightstand, a wooden desk, a window with curtains, and a small picture on the wall.

Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom

A bedroom with a large bed, a wooden wardrobe, a television, a desk, and a balcony with a view of trees.

Junior Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 30 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Venezia)

Deluxe Room (Venezia) | Living area

Deluxe Room (Venezia)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Santa Cruz Verapaz

A family-friendly stay in Santa Cruz Verapaz awaits you at Park Hotel Resort. You'll be 0.8 km (0.5 mi) from Church of Santa Cruz Verapaz and 7.5 km (4.7 mi) from Mukblim. Highlights at this hotel include 3 restaurants, an outdoor swimming pool and free buffet breakfast. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym along with access to aerobics classes and a playground. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 3-property class Santa Cruz Verapaz hotel include Orquigonia and El Calvario Church.

What's nearby

  • Church of Santa Cruz Verapaz - 9 min walk - 0.8 km
  • Netherlands Eco Center - 3 min drive - 2.9 km
  • Orquigonia - 8 min drive - 11.0 km
  • Plaza Magdalena Commercial Center - 14 min drive - 18.1 km
  • Biotopo del Quetzal - 42 min drive - 45.2 km

Restaurants

  • ‪La Granja, café - ‬9 min drive
  • ‪Restaurant La Villa - ‬10 min drive
  • ‪Monarch - ‬11 min drive
  • ‪Hotel Y Restaurante Ecocentro Holanda - ‬2 min drive
  • ‪Café De Scarlet - ‬4 min walk

About this property

Park Hotel Resort

Park Hotel Resort offers its guests an outdoor pool and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 15069 square feet (1400 square metres) and includes a conference centre. A terrace, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Park Hotel Resort. You'll have access to the health club at a partner property. Self parking is free.

This 3-star Santa Cruz Verapaz hotel is smoke free.

  • 158 guestrooms or units
  • 6 buildings
  • 3 dining venues
  • Conference rooms
  • 15069 sq ft of conference space
  • 1400 sq. m of conference space
  • Buffet breakfast (free)
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Park Hotel Resort offers 158 accommodations with a safe and free toiletries. This Santa Cruz Verapaz hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Pool
  • Spa pool
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  • Parking included
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The price is AU$315
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (15,069 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Hotel Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Park Hotel Resort Santa Cruz Verapaz
Park Santa Cruz Verapaz
Park Hotel Resort Hotel
Park Hotel Resort Santa Cruz Verapaz
Park Hotel Resort Hotel Santa Cruz Verapaz

Frequently asked questions

What is the cancellation policy at Park Hotel Resort?

Park Hotel Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Park Hotel Resort?

Yep, Park Hotel Resort has a free self car park.

Does Park Hotel Resort have a pool?

Park Hotel Resort has an outdoor pool.

Is Park Hotel Resort family-friendly?

You bet! With amenities such as a playground, an arcade and a corner/local shop, it's no surprise that Park Hotel Resort is a hit with families.

Does Park Hotel Resort serve breakfast?

Yep, complimentary buffet breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Park Hotel Resort?

No, Park Hotel Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Park Hotel Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Hotel Resort?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Park Hotel Resort?

No, pets and service animals are not allowed.

Park Hotel Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 131 reviews
Rating 8 - Good. 47 out of 131 reviews
Rating 6 - Okay. 23 out of 131 reviews
Rating 4 - Poor. 5 out of 131 reviews
Rating 2 - Terrible. 6 out of 131 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Luis

Liked: Staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Sharlene

Liked: Cleanliness, property conditions & facilities
Wonderful resort-like hotel with all the amenities on-site, you wont feel like you need to leave. Multiple restaurant options, beautiful pool. Felt very private and safe. Delicious food and helpful staff wherever you go.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with great gardens and scenery. The restaurant is top notch
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

It was a beautiful hotel and restaurants. The breakfast was very good.lots of good, safe parking. No one spoke English but we're patient with me using my phone translator.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful ,relaxing hotel ,missing only an massage accommodations.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are always very friendly and helpful
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Wry nice property with beautiful gardens!
Stayed 5 nights in Apr 2024
Verified

6/10 Okay

Flavio

Liked: Cleanliness, staff & service
They didn’t have the reservation, we had to wait and show them the confirmation number. Staff very nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities
We loved the staff, they were all amazing. The restaurants and food were all great. Walking the property to see the animals, flowers and landscaping was outstanding. Outside the property didn’t feel so safe.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The only thing we did not like was that the staff were cleaning rooms at 6am and making lots of noise.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ana A Sen

Liked: Cleanliness, staff & service, property conditions & facilities
Beds we’re a little bit hard.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
One SMALL water is in room daily. More water would be nice.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like every thing
Stayed 2 nights in May 2024
Verified

6/10 Okay

Luis Carlos

No air condition and is very warm at night
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Diego andres

Disliked: Amenities
App would not reserve 2 queen bed room for group larger than 2 people. There is plenty of space but they wanted to charge for “extra” people.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Good position , but rooms has no air condition, and are too close to the main road and close to neighborhood that really is disturbing at night when you have to keep your windows open. Impossible to rest
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Christian

Disliked: Property conditions & facilities
No air-conditioning, very noisy, and no classes in the room.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación buena avorfe al precio, agua caliente, shampoo y jabon incluido.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó muchísimo la comodidad de las habitaciones, su limpieza y lo amplias que son. La comida del restaurante es algo cara, pero es muy sabrosa.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelnte atención del señor que esta por Las noches en recepción
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Fabricio

Liked: Cleanliness, property conditions & facilities, room comfort
Excelentes acomodações, ambiente junto a natureza muito aconchegante. Café da manhã no modo buffet como limitação de um omelete por pessoa, forma-se fila para o café podendo levar até 10-12min para conseguir se servir, funcionários um tanto inflexíveis.
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conozco la propiedad hace años y han crecido considerablemente ! Instó a que no pierdan su calidad y atención al cliente.
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Monica

Liked: Cleanliness, staff & service
Disliked: Room comfort

Habitacion ruidosa

Cama incomoda. Me dieron una habitacion con mucho ruido se escuchaban vehiculos y camiones pasar y ventanas no resistentes al sonido. Habia calor y no habian ni ventiladores. Piscina estaba llena de insectos.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Melissa

Liked: Staff & service, amenities
El hotel esta algo deteriorado, en mi habitacion habian muchos insectos pero la comida es muy rica.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Karin

Por el desayuno jejejej
Stayed 1 night in Feb 2025