8/10 Good
Satish
Travelled with family and small children
23 Oct 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrival - Hotel sent a cab which was very small, so when they say sedan it is a small sedan. If you have more luggage opt for the big car. The driver was polite and helpful.
Check-in- Very quick and easy. Nothing Special. Most of the Hotel staff knows Russian but very few speak English. The Bell boy was helpful to move luggage to room, but to reach the deluxe bldg was a bit complicated. There was no direct access from the reception. You had to take 2 different elevators to get there. One major flaw was that they had only one elevator and that too was sometimes stuck. Also Deluxe rooms are far away from the beach, so keep that in mind. That is good if you need quite, but requires going through several elevators to go to the beach.
Drinks- Good and unlimited. Cocktails were average.
Food - Very much catered towards Russians. Not very regional cuisine. I in fact enjoyed local food outside than the resort food. There was a lot of food choice, just not to my liking. Also different types of restaurants are there but not included in the all inclusive.
Pools - Very good pools. Water was sometimes cold, even indoor pools. The most bad part was the floors in and around the pool were very slippery. Found that very unsafe for small kids. Other than that my daughter enjoyed it a lot.
Kid activities - They were good. My daughter enjoyed the dance activity in the evening.
Beach - ok. Nothing compared to Mexico. They are not sandy beaches. Also finding spaces under umbrellas was difficult.
Satish
Stayed 8 nights in Oct 2023