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Hotel Bergidyll - Riders Haven

2.0 star property
Mountain ski retreat with restaurant and bar/lounge

Photo gallery for Hotel Bergidyll - Riders Haven

Exterior
Exterior
Familienzimmer
Living area
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View map
39 Gotthardstrasse, Andermatt, UR, 6490
  • Place, Basecamp Andermatt
    ‪6 min walk‬
  • Place, Gemsstock Cable Car
    ‪6 min walk‬
  • Place, Devil's Bridge
    ‪20 min walk‬

Room options

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

7.2 out of 10
Good
(5 reviews)

Highlights

Heating
Private bathroom
Daily housekeeping
Wardrobe
  • 11 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Doppelzimmer mit Gemeinschaftsbad

Doppelzimmer mit Gemeinschaftsbad

Doppelzimmer mit Gemeinschaftsbad

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Daily housekeeping
Wardrobe
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Heating
Private bathroom
Daily housekeeping
Wardrobe
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grosses Doppelzimmer (Large Double room)

Grosses Doppelzimmer (Large Double room)

Grosses Doppelzimmer (Large Double room)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Private bathroom
Daily housekeeping
Wardrobe
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Familienzimmer

Familienzimmer

Familienzimmer

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Private bathroom
Daily housekeeping
Wardrobe
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the area

Andermatt

Hotel Bergidyll - Riders Haven places you steps from Gütsch and within a 10-minute stroll of Basecamp Andermatt. Highlights at this ski hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include ski storage, a terrace and express check-in. There's also the convenience of limited parking. .Sights within a 15-minute walk of this Andermatt hotel include Passstraße Slope and Andermatt Museum.

What's nearby

  • Gütsch - 1 min walk - 0.0 km
  • Basecamp Andermatt - 6 min walk - 0.6 km
  • Naetschen Ski Lift - 6 min walk - 0.6 km
  • Gemsstock Cable Car - 6 min walk - 0.6 km
  • Devil's Bridge - 20 min walk - 1.7 km

Getting around

  • Andermatt Station - 4 min walk

Restaurants

  • ‪Biselli - ‬11 min walk
  • ‪Pinte Pub & Club - ‬5 min walk
  • ‪Spycher - ‬3 min walk
  • ‪Pizzeria La Curva - ‬1 min walk
  • Restaurant Mätteli

About this property

Hotel Bergidyll - Riders Haven

Mountain ski retreat with restaurant and bar/lounge
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding. Conveniences such as ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site.

This Andermatt hotel is smoke free.

  • 23 guestrooms or units
  • Ski equipment storage
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Bergidyll - Riders Haven offers 23 accommodations. This Andermatt hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Cross-country skiing
  • Downhill skiing
  • Shopping
  • Ski storage
  • Snowboarding
  • Snowshoeing
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • No lift
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's MEWS mobile app before check-in

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: CHF 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Bergidyll Riders Haven
Hotel Bergidyll - Riders Haven Self Check-In Hotel Hotel
Hotel Bergidyll - Riders Haven Self Check-In Hotel Andermatt

Frequently asked questions

What is the cancellation policy at Hotel Bergidyll - Riders Haven?

Hotel Bergidyll - Riders Haven offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Bergidyll - Riders Haven?

Onsite parking is limited.

Is there a free airport shuttle available at Hotel Bergidyll - Riders Haven?

No, Hotel Bergidyll - Riders Haven does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Bergidyll - Riders Haven?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Bergidyll - Riders Haven?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Bergidyll - Riders Haven Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 64 out of 155 reviews
Rating 8 - Good. 58 out of 155 reviews
Rating 6 - Okay. 25 out of 155 reviews
Rating 4 - Poor. 6 out of 155 reviews
Rating 2 - Terrible. 2 out of 155 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Margaret

Liked: Cleanliness
Disliked: Staff & service
There is no hotel staff, only the bartender and wait staff of the restaurant. We never received unique door codes to access our rooms. The restaurant and bar pipe in aggressively terrible covers of popular songs 24/7. Worst hotel breakfast in a month in Europe! Only place I was asked for a tip in that same month.
Stayed 2 nights in Jul 2025

8/10 Good

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

swati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Wesley

Stayed 2 nights in Jun 2025

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Amenities
Plusses close to railway station and Co op Breakfast ok though self serve coffee machine needed Minusses no human reception so you need data on your phone to get in with key code No lift, no air con, no kettle Bathroom -Across the hall Noisy as everyone goes past room to go upstairs or down (room12) Restaurant wasn't open Expensive
Stayed 3 nights in Jun 2025

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Ambar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The location is fantastic, and the room size is decent, but there is no staff member to help check in, no elevators to help move luggage, no coffee or hot pot in the room. Would not recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Jun 2025

8/10 Good

Kalya

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location is very good. Close to mountains, so it is good for hiker. 15 minutes walk to Devil's bridge and Schollenen Gorge. The hotel is 5 minute walk to Andermatt railway station. There are 2 supermarkets near the hotel: Coop and Avec. The room is clean and enough for 3-4 people. From our room we can view the snowy mountain. The heater of the room is strong. The check-in is online check-in. At main entrance, you need to enter the 6 digit access code + room number and rotate clockwise the cylinder tube under the keypad. Access code and room number given by the hotel. Example 123456+001 for open main entrance and 123456 for open the bedroom.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean tidy and very comfortable rooms. Nothing to complain about at all - really good value.
Stayed 1 night in May 2025

10/10 Excellent

RONALD

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in May 2025

6/10 Okay

Rosemary

Liked: Cleanliness
Disliked: Staff & service
Advertising said it came with breakfast but was informed on our morning departure that it did not apply during shoulder season.
Stayed 1 night in May 2025

8/10 Good

Alexandra

Stayed 1 night in May 2025

6/10 Okay

Sean

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ginny

Stayed 3 nights in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location! My first time in Andermatt and travelling by myself... i arrived by train and the Hotel is about 5 minutes walk from the station. The atmosphere and ambience was welcoming and they have a nice bar and restaurant area, and outisde seating too. Really relaxing from the get go! Staff were super helpful, my bed was nice and comfy, and although I was in a room that shared a bathroom, I had sole use of it for the 4 nights i stayed there! The restaurant food was tasy, well prepared and presented so ideal for staying in, and breakfast was simple and a good start to the day. And don't forget... any James Bond fan will want to visit and see the hotel that the crew stayed at when filming Goldfinger back in the 60's, with the iconic table ready for all to see! I was here for skiing, and it was a short walk to the Gutsch express, and a very short bus ride (or for the more intrepid, a bit longer walk) to the Gurscen Bahn. I loved my stay in Andermatt, and even more so at the Hotel Bergidyll!
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, convenient hotel close to lifts and train station. Good breakfast and dinner as well.
Stayed 6 nights in Feb 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable bed and bedding. Great stay!
Stayed 3 nights in Mar 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Perfect hotel built for a skier who spends most of their time on the slopes or in apres ski. Simple and efficient lodging.
Stayed 3 nights in Feb 2025

6/10 Okay

Jesper

Travelled with family
Liked: Property conditions & facilities, room comfort

Good location, small improvement recommended.

Our stay at Bergidyll was truly good. The hotel is conveniently located within walking distance of the Gütsch Express, which provides easy access to the mountain. The staff was remarkably friendly and helpful, and our spacious room comfortably accommodated the three of us. One suggestion for improvement: adding a kettle for morning coffee or tea would be a welcome amenity, particularly given the premium rate of nearly £400 per night. Please note that parking is limited, with options available in front of or behind the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were fantastic. Looking forward to staying here again soon.
Stayed 5 nights in Feb 2025

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant at the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent old Andermatt property with a storied past. The team works hard to make your stay enjoyable. Breakfast is not substantial, but an excellent way to start. Lunch and dinner options are excellent on site as are their local recommendations, all walking distance. Ski lift a 4-5 minute walk. Rooms are small and this is a village Inn so temper your expectations and you will have an amazing time! When we come back to Andermatt, we we stay here for sure!
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Mixed blessing

Great staff, limited breakfast, rooms extremely small for two ski travelers, no fridge or coffee in rooms, walls are paper thin so every sound is shared - the neighbors had loud sex each morning, building has no lift and is ADA hostile.
Stayed 5 nights in Jan 2025