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Hotel Torre Monserrate

3.5 star property
Pet-friendly Bogotá hotel connected to the convention centre, steps from Torre Colpatria

Photo gallery for Hotel Torre Monserrate

Breakfast, lunch and dinner served
Interior
Habitacion Junior Suite
Habitacion Twin | Street view
Gym

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking included
  • Gym
  • Pet-friendly
The current price is AU$94
15 Aug - 16 Aug

Explore the area

Map
Carrera 10 No 26-21, Bogotá, Distrito Capital, 110311
  • Monserrate
  • Plaza de Bolívar
    ‪3 min drive‬
  • U.S. Embassy Bogotá
    ‪5 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪16 min drive‬

Room options

View all photos for Habitacion Masterking

Habitacion Masterking

Habitacion Masterking

8.4 out of 10
Very good
(12 reviews)

Highlights

Separate sitting area
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Bathrobes
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Junior Suite

Habitacion Junior Suite

Habitacion Junior Suite

7.2 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Shower/bath combination
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitacion Twin

Habitacion Twin

Habitacion Twin

8.6 out of 10
Excellent
(11 reviews)

Highlights

Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Habitacion Doble

Habitacion Doble

Habitacion Doble

8.8 out of 10
Excellent
(27 reviews)

Highlights

Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Twin Room Standard

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Suite

Premium bedding, in-room safe, desk, laptop workspace

Double Suite

  • Sleeps 2
  • 1 Queen Bed

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About the area

Bogotá

Hotel Torre Monserrate puts you in the heart of Bogotá, connected to the convention centre and within a 20-minute stroll of Torre Colpatria and Gold Museum. Highlights at this Colonial hotel include free buffet breakfast, a restaurant and free self-parking. .The restaurant, El Virrey, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Each morning free breakfast is served. There's also the convenience of a free airport shuttle. .With a stay at this 3.5-property class Santa Fe hotel, you'll be 1.9 km (1.2 mi) from Plaza de Bolívar and 4.4 km (2.7 mi) from Monserrate.

What's nearby

  • Torre Colpatria - 3 min walk - 0.3 km
  • Gold Museum - 18 min walk - 1.5 km
  • Plaza de Bolívar - 3 min drive - 2.2 km
  • Corferias Bogota - 4 min drive - 4.4 km
  • U.S. Embassy Bogotá - 5 min drive - 5.4 km

Getting around

  • La Sabana de Bogotá Station - 9 min drive
  • Estación Usaquén Station - 24 min drive
  • Bogotá (BOG-El Dorado Intl.) - 24 min drive

Restaurants

  • ‪Juan Valdez - ‬3 min walk
  • ‪Tostao' - ‬8 min walk
  • ‪Restaurante El Virrey - ‬2 min walk
  • ‪Boca Cocina Latina - ‬2 min walk
  • ‪Mile Cafe - ‬3 min walk

About this property

Hotel Torre Monserrate

Pet-friendly Bogotá hotel connected to the convention centre, steps from Torre Colpatria
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Torre Monserrate. A roundtrip airport shuttle is free at scheduled times. Self parking is free.

This 3.5-star Bogotá hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 17 levels
  • Conference rooms
  • Built in 1953
  • Buffet breakfast (free)
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Torre Monserrate offers 143 accommodations with a safe and complimentary bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Bogotá hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 10:00 AM to 9:00 PM at scheduled times
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Virrey

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1953
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 100 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
A pick-up shuttle is available on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

Access methods

Staffed front desk

Pets

  • Pets: COP 100000 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 31 lb per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 100000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 100 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 240048

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bogota Tequendama
Crowne Plaza Bogota
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Frequently asked questions

What is the cancellation policy at Hotel Torre Monserrate?

Hotel Torre Monserrate offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Torre Monserrate?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Torre Monserrate on 15 Aug 2025 start from AU$93.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Torre Monserrate?

Yep, Hotel Torre Monserrate has a free self car park.

What makes Hotel Torre Monserrate a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Torre Monserrate.

Does Hotel Torre Monserrate serve breakfast?

Yep, complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Torre Monserrate?

Yep, there's a free airport shuttle that runs from 10:00 AM - 9:00 PM at scheduled times.

Is there a bar or restaurant at Hotel Torre Monserrate?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Torre Monserrate?

Check-in begins at 3 PM. Check-out time is 1 PM.

Hotel Torre Monserrate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 799 reviews
Rating 8 - Good. 187 out of 799 reviews
Rating 6 - Okay. 55 out of 799 reviews
Rating 4 - Poor. 41 out of 799 reviews
Rating 2 - Terrible. 31 out of 799 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lourdes, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services. Rooms are clean and spacious. No air conditioning, but there’s no need. the staff members try their best to assist you in everything. Close to touristic places. The hotel security is excellent. Safe to walk around during the day. Will return . I recommend this place
Stayed 4 nights in Apr 2025

10/10 Excellent

LUIS

Stayed 3 nights in Apr 2025

10/10 Excellent

roudy

Stayed 1 night in Mar 2025

10/10 Excellent

Tahani

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and room was exceptional
Stayed 1 night in Apr 2025

10/10 Excellent

Albert

Stayed 1 night in Mar 2025

2/10 Terrible

Willie

Stayed 1 night in Jan 2025

2/10 Terrible

Willie

Disliked: Property conditions & facilities
Room was disgustingly dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Humberto

Stayed 6 nights in Mar 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel all around. The service from the front desk to the cleaners to the 5 star breakfast. I ordered room service and the food came so quick. The food was cheap for room service and fresh. I would definitely recommend this hotel.
Stayed 7 nights in Feb 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 1 night in Mar 2025

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was great and way larger than expected. We did order room service- do not make that mistake. Also we booked this hotel as it offers a shuttle service, we were not aware that it only operated during bankers hours. We were unable to use the shuttle for our arrival or departure, we were displeased that no accommodation would be made in this regard.
Stayed 2 nights in Mar 2025

8/10 Good

Ramon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outside hotel is not safe area to walk
Stayed 3 nights in Mar 2025

10/10 Excellent

Yulimar

Liked: Amenities, property conditions & facilities
Very good option Thanks 👍
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located downtown close to restaurants, museum, shops. Easy to get a taxi
Stayed 2 nights in Feb 2025

10/10 Excellent

Ceneida, HOUSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room # 1643 under my sister name Ludivia Gaviria , they just left on towel for two people, she find dirty in the restroom , the soap she find there was used from some body … The room # 1709 was under mi name Ceneida Gaviria they don’t fixing the bed properly the restroom has some dirty paper in the thrash can. The room number #1558 under my other sister name Enerieth Sanderson under the sofa cushion we fond some dirty paper , pen , face tissue.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated, staff very professional, Restaurant had excellent options, it maintains it's world known reputation.
Stayed 1 night in Feb 2025

6/10 Okay

Luis

Travelled with group
Liked: Cleanliness, staff & service
A nice hotel that has seen better days. The service is very good and it also has a good breakfast. There’s a limited shuttle service to and from the airport (every 2 hours in each direction which might not be the most convenient arrangement). The surrounding area is kind of rundown. All in all I’d stay again in this hotel had I need to run errands in downtown Bogota
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
I was charged extra taxes because of my passport stamp, and only provided a statement on Spanish, which I couldn't understand
Stayed 3 nights in Feb 2025

10/10 Excellent

John, GEORGETOWN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Clean room good mattress
Stayed 2 nights in Feb 2025

10/10 Excellent

Maynor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything good!
Stayed 3 nights in Feb 2025

8/10 Good

AGUSTIN

Business traveller
Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday celebrations

We were celebrating a 30th birthday and they gave us a poppy seed birthday cake to celebrate. They were very helpful and friendly.
Stayed 3 nights in Feb 2025

2/10 Terrible

Michal

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was organising a full blown techno-party one floor above our bedroom till 2 a.m.. The noise was unbearable. After repeated complaints they moved us to another floor for one night. Either they should not host noisy disco events while admitting unrelated paying customers, or at least they should warn the potential clients before they make a reservation. The breakfasts were repetitive and definitely not five star. Around 7 a.m. much of the food was already gone and not replenished. The hotel passed its prime in terms of facilities. The staff is disengaged, to say the least.
Stayed 4 nights in Feb 2025

8/10 Good

Pierre, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Early check-in and great breakfast buffet. Perfect location near the historical city center.
Stayed 2 nights in Feb 2025