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Family & Wellness Hotel Serena

4.0 star property
Family-friendly hotel with full-service spa and indoor pool

Photo gallery for Family & Wellness Hotel Serena

Indoor pool, pool loungers
Exterior
Suite
Reception
Buffet

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Via Crosare 15, Andalo, TN, 38010
  • Place, Scuola Italiana Sci Dolomiti di Brenta
    ‪4 min walk‬
  • Place, Paganella Ski Area
    ‪6 min walk‬
  • Place, Andalo-Doss Pela Gondola
    ‪6 min walk‬
  • Airport, Bolzano (BZO)
    ‪58 min drive‬

Room options

View all photos for Classic Triple Room (Luna)

Classic Triple Room (Luna)

Classic Triple Room (Luna)

  • Mountain view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Room

Junior Room

Junior Room

  • 33 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite

Suite

Suite

  • Mountain view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • Mountain view
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Triple Room

Design Triple Room

Design Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Room

Junior Room

Junior Room

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • 38 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Suite

Suite

Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Suite

Suite

Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

About the area

Andalo

A family-friendly stay in Andalo awaits you at Family & Wellness Hotel Serena. Within steps you'll find Brenta Group and Scuola Italiana Sci Dolomiti di Brenta within a 10-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, body scrubs and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the free kids' club, Turkish bath/hammam, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Each morning free continental breakfast is offered between 7:30 AM and 10 AM. There's also the convenience of free self parking. .In the area of this 4-property class Andalo hotel, you'll find Lake Molveno.

What's nearby

  • Scuola Italiana Sci Dolomiti di Brenta - 4 min walk - 0.4 km
  • Paganella Ski Area - 6 min walk - 0.5 km
  • Laghet-Doss Ski Lift - 6 min walk - 0.5 km
  • Andalo-Doss Pela Gondola - 6 min walk - 0.5 km
  • Palacongressi Andalo Life - 6 min walk - 0.5 km

Getting around

  • Salorno/Salurn Station - 30 min drive
  • Bolzano (BZO) - 67 min drive

Restaurants

  • ‪La Stua - ‬6 min walk
  • ‪Pasticceria Dolci Note - ‬4 min walk
  • ‪Ristorante Pizzeria al Picchio Rosso - ‬2 min drive
  • ‪Caffé Centrale - ‬5 min walk
  • ‪La Botte - ‬5 min drive

About this property

Family & Wellness Hotel Serena

Family-friendly hotel with full-service spa and indoor pool
Family & Wellness Hotel Serena offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, a sauna, and spa services are also featured at the family-friendly Family & Wellness Hotel Serena. Free self parking is available.

This 4-star Andalo hotel is smoke free.

  • 29 guestrooms or units
  • Continental breakfast (free)
  • Kid's club (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Family & Wellness Hotel Serena offers 29 air-conditioned accommodations with minibars and complimentary bathrobes. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Express check-in available
Minimum check-in age - 18

Check-out

Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Property Registration Number IT022005A1DMUWRRL7

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Serena Andalo
Serena Hotel Andalo
Family Wellness Hotel Serena Andalo
Family Wellness Hotel Serena
Family Wellness Serena Andalo
Family Wellness Serena
Family & Wellness Serena
Family & Wellness Hotel Serena Hotel
Family & Wellness Hotel Serena Andalo
Family & Wellness Hotel Serena Hotel Andalo

Frequently asked questions

Is parking available at Family & Wellness Hotel Serena?

Yep, Family & Wellness Hotel Serena has a free self car park.

Are there any beaches close to Family & Wellness Hotel Serena?

The closest beach to Family & Wellness Hotel Serena is Spiaggia Lago di Molveno (3.9 km).

Is there a spa on site at Family & Wellness Hotel Serena?

Yep, there is an onsite spa at Family & Wellness Hotel Serena. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Family & Wellness Hotel Serena have a pool?

Family & Wellness Hotel Serena has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Family & Wellness Hotel Serena family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Family & Wellness Hotel Serena is a hit with families.

Does Family & Wellness Hotel Serena serve breakfast?

Yeah, free continental brekkie is on offer daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Family & Wellness Hotel Serena?

No, Family & Wellness Hotel Serena does not offer an airport shuttle service.

Is there a bar or restaurant at Family & Wellness Hotel Serena?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

Are pets allowed at Family & Wellness Hotel Serena?

No, pets are not allowed.

Family & Wellness Hotel Serena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tutto perfetto

Letti comodissimi. Cena molto curata. Colazione abbondante! Occhio di riguardo per i bambini.
Stayed 1 night in Aug 2025

10/10 Excellent

Mogens Hjerrild

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Mattia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Francesco Maria

Liked: Staff & service, amenities, property conditions & facilities
Mi è piaciuto tutto. Igiene assoluta. Cucina top. Cortesia alle stelle. Voto 10 con lode.
Stayed 4 nights in Mar 2022

8/10 Good

Riccardo, Rimini

Liked: Cleanliness, staff & service, property conditions & facilities

Relax in famiglia

Hotel completo buon confort e servizi