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4.5 out of 5

"Good pool. Nice, big room and bathroom. Food not exactly reasonably priced $24australian for a coffee and roll a bit steep. Might be the state of the ... " More

By a verified traveller on Fri 31 May 2019

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Hotel Description

Grand Hyatt Amman places you in the center of Amman, connected to the convention center and within a 30-minute stroll of Al Abdali Mall and Rainbow Street. Highlights at this luxury hotel include 4 restaurants, a full-service spa, and an outdoor swimming pool.

A relaxing visit to Zara Spa can include deep-tissue massages, hot stone massages, and detox wraps along with access to the sauna and spa tub. The restaurant, 32 Degrees North, serves seafood and is open for breakfast, lunch, and dinner. Enjoy the indoor swimming pool, 24-hour gym, Turkish bath/hammam, and sauna. Business travelers can take advantage of 10 meeting rooms, a conference center, and a business center. Plus you'll find free WiFi in public areas, a seasonal outdoor swimming pool, and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Amman hotel, you'll be 2.7 km (1.7 mi) from Jordan Museum and 3.1 km (1.9 mi) from Amman Citadel.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$224* Per night/room 11 Apr. - 12 Apr.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand, Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Hyatt Amman ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hyatt Amman

Everyone (1) Couples (1)
4 out of 5
Good pool. Nice, big room and bathroom. Food not exactly reasonably priced $24australian for a coffee and roll a bit steep. Might be the state of the AU$ of course.

Posted by on 31 May 2019

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Comment from Hotel Management

27 Jun. 2019 by Grand Hyatt Amman Team

Dear g, Warm greetings from Grand Hyatt Amman and a special thank you for taking the time to get back to us and share your experience during your stay here. Our apologies again for any inconvenience and we hope to have the opportunity of welcoming your back for a much more satisfying experience.

5 out of 5
5 star friendly and helpful staff throughout our stay, 5 star buffet breakfast. Thanks so much for going beyond to offer us extra things for a comfortable stay.

Posted by on 21 Jan. 2019

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Comment from Hotel Management

28 Feb. 2019 by Sara

Dear Guest, Thank you for taking the time to review us and for the 5 star rating. We are pleased that you were satisfied during your stay at our facility's restaurants, rooms, and friendly service was all up your expectations and appropriate enough for you during your travels. Hope to continue to provide the level of service and quality that our guest are satisfied with. Sincere Regards, Sara Aqqad

Property Features

Grand Hyatt Amman offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site. Business amenities include a business center, 10 meeting rooms, and limo/town car service. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A health club, a sauna, and spa services are also featured at the luxury Grand Hyatt Amman. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Self parking and valet parking are free. This 5-star Amman hotel is smoke free.

  • 327 guestrooms or units
  • 12 levels
  • 4 dining venues
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle and shopping center shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Hyatt Amman offers 327 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. LED televisions come with premium satellite channels. Refrigerators and minibars are provided. Bathrooms include slippers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

32 Degrees North - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The Lounge - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

The Lombard - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

The Terrace - Onsite restaurant. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Hyatt Amman offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JOD 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JOD 15 per person
  • Airport shuttle fee: JOD 40 per vehicle (one-way)
  • Rollaway bed fee: JOD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amman Grand Hyatt
  • Grand Hyatt Amman
  • Grand Hyatt Amman Hotel
  • Amman Hyatt
  • Grand Hyatt Amman Hotel Amman
  • Hyatt Amman
  • Grand Hyatt Amman Hotel
  • Grand Hyatt Amman Amman
  • Grand Hyatt Amman Hotel Amman

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.