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Crystal Suites

3.0 star property

Photo gallery for Crystal Suites

Lobby lounge
Suite, 2 Bedrooms
Interior detail
Front of property
Food court

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
5th Circle, Al-Kindi Street, Towards King Abdulla Gardens, Amman, 11183
  • Place, Embassy of Bulgaria
    ‪3 min walk‬
  • Place, Embassy of Canada
    ‪10 min walk‬
  • Place, Abdoun Bridge
    ‪2 min drive‬
  • Airport, Amman (AMM-Queen Alia Intl.)
    ‪36 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

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About the area

Amman

At Crystal Suites you'll be within just a 10-minute stroll of Embassy of Bulgaria and Arab Medical Center. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. There's also free valet parking, along with the convenience of an airport shuttle. .Near this 3-property class Zahran hotel, you'll find Rainbow Street.

What's nearby

  • Embassy of Bulgaria - 3 min walk - 0.3 km
  • Embassy of Bangladesh - 8 min walk - 0.7 km
  • Embassy of Canada - 10 min walk - 0.9 km
  • Abdoun Bridge - 2 min drive - 2.3 km
  • Embassy of the United States - 3 min drive - 2.6 km

Getting around

  • Amman (ADJ-Marka) - 58 min drive

Restaurants

  • ‪Roberto’s - ‬3 min walk
  • ‪Nur - ‬6 min walk
  • ‪Nest - ‬14 min walk
  • ‪مطعم عمّان الكبرى - ‬8 min walk
  • ‪BAN Coffee - ‬14 min walk

About this property

Crystal Suites

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Crystal Suites. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Amman hotel.

  • 40 guestrooms or units
  • Conference rooms
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Crystal Suites offers 40 accommodations with a safe and complimentary bathrobes. Televisions come with satellite channels.

Bathrooms include a shower and slippers. This Amman hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JOD 35.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

Property is also known as

Crystal Suites Amman
Crystal Suites Hotel Amman
Crystal Suites Aparthotel Amman
Crystal Hotel Amman
Crystal Suites Aparthotel
Crystal Suites Hotel
Crystal Suites Amman
Crystal Suites Hotel Amman

Frequently asked questions

What is the cancellation policy at Crystal Suites?

Crystal Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crystal Suites?

Yep, Crystal Suites has a free self car park and free valet parking.

Is Crystal Suites family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Crystal Suites is a hit with families.

Is there a free airport shuttle available at Crystal Suites?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Crystal Suites?

Yep, you can grab a meal at Crystal Suites's onsite restaurant.

What time are check-in & check-out at Crystal Suites?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Crystal Suites?

No, pets are not allowed.

Crystal Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 19 reviews
Rating 8 - Good. 6 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Amany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Laween

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Centrally located, great staff. Been going for years.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general ambiance is great! The rooms are clean and staff are friendly
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very comfortable at this hotel and the staffs were all nice and friendly - thank you Shukri and Ihassan for your excellent service and omelette !
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Property was ok. Rooms were clean. If you are on a budget; this works well; amount of space is sufficient. The area is apparently a high valued area as there is a Four Seasons across the street, a Sheraton on the Corner, a Fairmont on the other corner, and a Brand new Ritz-Carlton being constructed next door.
Stayed 1 night in Mar 2019

4/10 Poor

Fares

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again!

The room was not well prepared;it was very cold,they should warm it before few hours at least! Breakfast was poor Location was inconvenient (they can’t do any thing of course!)
Stayed 5 nights in Jan 2019

6/10 Okay

ashok

Disliked: Property conditions & facilities, room comfort
This hotel is a little worn out. It definitely needs some updating. We had to switch rooms twice because the heater was not working in the room. I would not recommend this hotel.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

8/10 Good

Kenny, Asheville, NC USA

Liked: Cleanliness, staff & service

The hotel is nice. The location is good.

The room is clean, but only down side is that our window is faced to the main road. There were too many traffic in the whole night that made me can not sleep.
Stayed 2 nights in Apr 2018

4/10 Poor

Salim, New York

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Small hotel for budget business travelers

Price is good but room are small and showers are extremely small. Nosey corridors and you can hear people talking. Breakfast is very poor selection with overcrowded seats and tables. There is nothing close by but taxis are available. I was happy to checkout from this hotel and get much better hotel for the same room rate.

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mishap on Hotel.Com hotel booking.

We had a bad experience that cost us about USD $30 made from the airport since the pre arranged transport did not turned up. The staff at the Queen Alia Airport visitor counter eventually help. We are ever great full to her. We found out that the prior booking made through Hotel.com had been cancelled and the booking transferred from Crystal Suite to their sister hotel, Crystal Hotel. This situation is uncalled for. Hotel.Com is responsible for this. The rating I made above is for Crystal Hotel. The staff there had made our stay confortable given the circumstances we were in.

2/10 Terrible

Thierno

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception has the willingness to help but they are not trained. Room reserved for late arrival but it was not ready. Rooms are dark and very old

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not clean

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well organised and great service

For a 1 night stay during a layover in Amman, this hotel was perfect. The staff went above and beyond to make my stay an easy one. They organised everything for me, such as airport transfers, a trip around Amman on the way back to the airport and gave recommendations of where to eat and drink after I had arrived late. I could not have asked for more. In the surrounding area there are a few other hotels and it is just a short taxi ride into the centre of Amman. This hotel, especially it's staff, was perfect for my needs.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real deal in Amman

We really enjoyed our stay! Four of us had a two bedroom suite and were very satisfied with the value for money. Highly recommend.

2/10 Terrible

Jenny Jazmin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo, no fueron ni para comunicarse

Mi vuelo llegaba con tiempo para antes de las 11:30 que fue el horario límite que compartieron para el check in, sin embargo nos detuvieron mucho tiempo en el chequeo del pasaporte, nos pasaron con unos oficiales y demás, por lo que intente comunicarme con el hotel por teléfono para avisar el inconveniente, nunca me respondieron, después de mucho tiempo, por fin logramos salir, cambiamos dinero y compré un sim Jordan, estuve marcando al hotel y tampoco me respondieron, llegamos al hotel poco antes de las 12 y estaba cerrado, estuvimos casi 1 hora fuera tocando y esperando ver si alguien pasaba desde el cristal, marcando nuevamente y nada, tuvimos que buscar otro alojamiento casi a la 1 am, jamás se comunicaron, no enviaron msj ni por la app ni al número que deje registrado, jamás me había pasado algo así, pésimo.
Stayed 1 night in May 2021

8/10 Good

Ashurina

Stayed 4 nights in Feb 2021

8/10 Good

abdulmajeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019