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4.2 out of 5

"Great views and awesome staff. Gud luck and keep it up " More

By a verified traveller on Sun 19 Jan 2020

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Hotel Description

At Mercure Kangaroo Island Lodge, you'll be 1.4 km (0.9 mi) from The Oyster Farm Shop. Highlights at this beach hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 38 rooms feature free WiFi, TVs, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and room service. Safes, hair dryers, and phones are also available.

The restaurant, Reflections, serves local cuisine and is open for dinner. Bar is the hotel's own bar. Enjoy the outdoor tennis court, sauna, kids' swimming pool, and pool loungers. Business travelers can take advantage of a conference center and a business center. Added amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 9 AM. There's also RV/bus/truck parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 3.5-star American River hotel include Buick Point and Prospect Hill.

Superior Room, 1 Queen Bed, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$147* Per night/room 24 Oct. - 25 Oct.

Superior Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mercure Kangaroo Island Lodge ratings based on 76 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Kangaroo Island Lodge

Everyone (18) Couples (44) Family (14)
4 out of 5

Posted by on 2 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Ian

Thank you for taking the time to post your review. We are glad that you enjoyed your stay with us

5 out of 5
Great views and awesome staff. Gud luck and keep it up

Posted by on 19 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Ian

Thank you for taking the time to post your review. We are glad that you enjoyed your time with us and I will pass your comments on to the staff

5 out of 5
Great location. Very helpful staff. Overall fantastic.

Posted by on 23 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by Ian

Thank you for your very kind words, we are glad that you enjoyed your stay. We look forward to welcoming you back the next time you are on the Island

4 out of 5

Posted by on 3 Oct. 2019

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Comment from Hotel Management

4 Oct. 2019 by Ian

Thank you for taking the time to post your review and we are glad that you enjoyed your stay with us

4 out of 5

Posted by on 2 Oct. 2019

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Comment from Hotel Management

4 Oct. 2019 by Ian

Thank you for taking the time to post your review and we are glad that you enjoyed your stay with us

4 out of 5
The evening meal was fantastic, great staff, very helpful

Posted by on 30 Sep. 2019

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Comment from Hotel Management

4 Oct. 2019 by Ian

Thank you for taking the time to post your review and we are glad that you enjoyed your stay with us. We pride ourselves on the quality of food and the service provided in our award winning restaurant "Reflections". Thank you

5 out of 5
overall good - but our bathroom requires some work on the flooring

Posted by on 23 Sep. 2019

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Comment from Hotel Management

4 Oct. 2019 by Ian

Thank you for taking the time to review your stay with us. We are glad that you enjoyed yourself during your stay. I will get maintenance to look at the floor in the bathroom - thank you for bringing this to our attention

5 out of 5
Loved the view from the room. Food fantastic. Very clean.

Posted by on 1 Sep. 2019

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Comment from Hotel Management

2 Sep. 2019 by Ian

Thank you for taking the time to submit a review of your stay at KI Lodge. We are glad that you enjoyed your stay with us and hope to see you again soon

4 out of 5
Friendly staff and excellent evening meal Good location

Posted by on 22 Aug. 2019

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Comment from Hotel Management

24 Aug. 2019 by Ian

Thank you for taking the time to review Kangaroo Island Lodge, we are glad that you enjoyed your stay with us

4 out of 5
Greeting on arrival was not welcoming at all. However restaurant food was excellent and room was very nice.

Posted by on 5 Jul. 2019

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Comment from Hotel Management

5 Jul. 2019 by Ian

I'm sorry we didn't live up to our reputation as a friendly and welcoming hotel - my apologies. It was pleasing to see that you enjoyed the restaurant & room. We look forward to WELCOMING you back the next time you are on the Island

About the Mercure Kangaroo Island Lodge

Location 73 Scenic Drive, American River, SA 5221

Property Features

Mercure Kangaroo Island Lodge offers its guests an outdoor pool, a children's pool, an outdoor tennis court, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Mercure Kangaroo Island Lodge. An airport shuttle during limited hours is available for a fee. Free self parking is available. This 3.5-star American River hotel is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • 3 buildings
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Kangaroo Island, SA (KGC-Kingscote) (30.8 km / 19.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mercure Kangaroo Island Lodge offers 38 air-conditioned accommodations with safes and coffee/tea makers. This American River hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Separate bedroom
  • In-room dining
  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9 AM.

Reflections - This poolside restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Bar - Onsite bar. Happy hour is offered. Open daily.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:30 AM - 8:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 37.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 26 for adults, AUD 12 and AUD 21 for children (approximately)
  • Airport shuttle fee: AUD 35.00 per person (one way)
  • Airport shuttle fee per child: AUD 35.00 (one-way), (from 3 to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: AUD 65.00 (subject to availability)
  • Rollaway bed fee: AUD 37.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kangaroo Island Lodge
  • Kangaroo Island Mercure
  • Kangaroo Lodge
  • Lodge Kangaroo Island
  • Mercure Kangaroo Island
  • Mercure Kangaroo Island American River
  • Mercure Kangaroo Island Lodge
  • Mercure Kangaroo Island Lodge American River
  • Mercure Lodge
  • Mercure Lodge Kangaroo Island
  • Hotel All Seasons Kangaroo Island American River
  • Mercure Kangaroo Island Lodge Hotel
  • Mercure Kangaroo Island Lodge American River
  • Mercure Kangaroo Island Lodge Hotel American River

You should know

  • Mercure Kangaroo Island Lodge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.