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Hotel & Spa Hacienda Panoaya

3.5 star property

Photo gallery for Hotel & Spa Hacienda Panoaya

Garden
Double Room | Balcony
Superior Suite
Bicycling
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Housekeeping
The current price is AU$152
includes taxes & fees
16 June - 17 June

Explore the area

View map
Carr Federal México-Cuautla Km 58, Amecameca, MEX, 56900
  • Place, Hacienda Panoaya
    ‪2 min walk‬
  • Place, Sacromonte National Park
    ‪17 min walk‬
  • Place, Paso de Cortes
    ‪54 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪108 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Amecameca

A family-friendly stay in Amecameca awaits you at Hotel & Spa Hacienda Panoaya. You'll find Estadio Azteca and Zócalo in the region. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include hot stone massages and Swedish massages. The family restaurant, Castillo de los Venados, is open for breakfast and brunch. Enjoy the sauna, kids' swimming pool and pool loungers as well as access to ecotours. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Each morning free continental breakfast is offered between 9:00 AM and 12:30 PM. There's also the convenience of free self parking. .Places within a short walk of this 3.5-property class Amecameca hotel include Hacienda Panoaya and within a 20-minute walk you'll find Sacromonte National Park.

What's nearby

  • Hacienda Panoaya - 2 min walk - 0.2 km
  • Sacromonte National Park - 17 min walk - 1.5 km
  • Iztaccíhuatl-Popocatépetl National Park - 52 min drive - 36.3 km
  • Paso de Cortes - 54 min drive - 37.8 km
  • Paso de Cortes Trailhead - 54 min drive - 37.8 km

Getting around

  • Benito Juarez International Airport (MEX) - 66 min drive

Restaurants

  • ‪El Castillo De Los Venados - ‬1 min walk
  • ‪Crepawers - ‬2 min drive
  • ‪Sabor a miel - ‬2 min drive
  • ‪Manarola Café - ‬19 min walk
  • ‪La Cabañita - ‬2 min drive

About this property

Hotel & Spa Hacienda Panoaya

Hotel & Spa Hacienda Panoaya offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A children's pool, spa services, and tour/ticket assistance are also featured at the family-friendly Hotel & Spa Hacienda Panoaya. Free self parking is available.

This 3.5-star Amecameca hotel is smoke free.

  • 30 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Dining venue
Hotel & Spa Hacienda Panoaya offers 30 accommodations with fireplaces and a safe. Beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries and complimentary toiletries. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and Swedish massages.

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  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 9:00 AM to 12:30 PM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Castillo de los Venados

Things to do

  • Archery
  • Children's pool
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Playground
  • Ropes course
  • Sauna
  • Ziplining

Family friendly

  • Children's pool
  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Full-service spa

  • Hot stone massages
  • Swedish massages

Accessibility

  • No lift

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water

More

  • Fireplace
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

& Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel
Hotel & Spa Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel Amecameca

Frequently asked questions

Is parking available at Hotel & Spa Hacienda Panoaya?

Yep, Hotel & Spa Hacienda Panoaya has a free self car park.

How much does it cost to stay at Hotel & Spa Hacienda Panoaya?

As of 14 June 2026, prices found for a 1-night stay for 2 adults at Hotel & Spa Hacienda Panoaya on 16 June 2026 start from AU$152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel & Spa Hacienda Panoaya?

Yep, there is an onsite spa at Hotel & Spa Hacienda Panoaya. You'll enjoy services like hot stone massages.

Does Hotel & Spa Hacienda Panoaya have a pool?

Hotel & Spa Hacienda Panoaya has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

What makes Hotel & Spa Hacienda Panoaya a romantic place to stay?

Romance packages, plus fireplaces in the guestrooms, help set the scene for a romantic weekend at Hotel & Spa Hacienda Panoaya.

Is Hotel & Spa Hacienda Panoaya family-friendly?

You bet! With amenities such as a children's pool, a playground and a picnic area, it's no surprise that Hotel & Spa Hacienda Panoaya is a hit with families.

Does Hotel & Spa Hacienda Panoaya serve breakfast?

You bet, complimentary continental breakfast is on offer daily between 9:00 AM and 12:30 PM.

Is there a free airport shuttle available at Hotel & Spa Hacienda Panoaya?

No, Hotel & Spa Hacienda Panoaya does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel & Spa Hacienda Panoaya?

Yep, you can grab a meal at Hotel & Spa Hacienda Panoaya's onsite restaurant that serves breakfast and brunch.

What time are check-in & check-out at Hotel & Spa Hacienda Panoaya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel & Spa Hacienda Panoaya?

No, only service animals are allowed.

Hotel & Spa Hacienda Panoaya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 96 out of 155 reviews
Rating 8 - Good. 37 out of 155 reviews
Rating 6 - Okay. 15 out of 155 reviews
Rating 4 - Poor. 5 out of 155 reviews
Rating 2 - Terrible. 2 out of 155 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Isabel L. De

Liked: Amenities
I really enjoyed my stay a wonderful place
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. We always stay here when we are in the area. And now they have Capybaras!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room! Great views! Lovely historic hacienda!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Jorge

👍
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring kids!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great view of Popocatépetl and Iztaccíhuatl and the staff were very friendly and helpful.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Kerri

Liked: Cleanliness
Very clean and quiet. But, a few important things happened during our stay: 1. The door didn't lock. Front desk told me twice that they had fixed it so i climbed the stairs twice, both times the door opened with just a push again. Down the stairs to insist. It took maintenance 3 tries over a few hours to finally just change the lock entirely. (That included me having to climb the stairs with our luggage at least 3 times; one of the front desk men helped me two of those times thankfully). 2. The sides of the kiddie and adult pools are covered in algae. 3. The water in both pools was cold. My daughter kept shivering. I couldn't even last long in the water myself. I expected warm water due to their advertising "climatizado" but it was definitely not the case. Only the air in the covered pool was warm. No swimming for us. 😕 4. The TV didn't work until someone came to fix it. They said the box had disconnected itself.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Dayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo súper bien
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Iván

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones son muy amplias para realizar cualquier actividad, tanto en familia como de manera individual. Las habitaciones amplias, y las vistas inmejorables.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Todo hacerca de este lugar fue excelente!
Stayed 1 night in Feb 2026
Verified

4/10 Poor

JAIME

Habitación sumamente austera, cafetería cerrada, alberca fuera de servicio, desayunos muy tarde
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SEUNGMI

Liked: Cleanliness, staff & service, amenities
침대 깨끗하고 저녁에 야외모닥불도 피워줘서 넘 좋았어요
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio e intalaciones. El parque está excelente para pasar un lindo fin de semana en familia.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Noemi

Liked: Cleanliness, property conditions & facilities
Muy limpio y el servicio fue excelente
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Martha

Liked: Cleanliness, amenities, property conditions & facilities
No había agua para bañarse Bomba falló Y otra habitación se inundó, baño tapado
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un lugar hermoso para visitar, los museos (Sor Juana y Volcanes) muy interesantes, hay actividades para toda la familia, muy buena experiencia en general
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar familiar, donde hay diversiones para diferentes edades
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien las habitaciones y su restaurante toda la comida muy sabrosa en general.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lidia

Liked: Staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarme
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Paty

Liked: Cleanliness, staff & service, property conditions & facilities
Fantástica la vista y super acogedoras las camas
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

María de la luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

celia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno la fogata
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

María de la luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Aug 2025