2/10 Terrible
Miriam
16 Sept 2025
To start with, the shuttle service took over 2 hours to pick me up at the airport (T1), excusing themselves on the rain-flooded areas of the road. Then, when I finally arrived, they assigned me a room which clearly was not inspected, open water bottle, no water available, no towels, no hair dryer- I had to wait a long time, calling several times to the front desk, the same person who assigned me this terrible room, didn't even apologize- all this happened around 1 AM considering I had my flight first thing in the morning and have to be at the security check point at 4:45 AM for my flight connection and that I came from a long overseas flight looking to take a shower before bed, ended up sleeping at 2:30 AM, go figure!, this hotel call itself as the solution for a smooth and nice place to spend overnight for flight connections- it is a great idea and that's why I paid 200USD for a couple of hours? total scam and sadly NH hotel, which I have stayed in other countries with great service- not this one in Mexico Airport T2- Stay away from it!!!
Miriam
Stayed 1 night in Sep 2025


































