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Hilton Durban

5.0 star property
Luxury Durban hotel connected to the convention centre, steps from Durban International Convention Centre

Photo gallery for Hilton Durban

View from room
1 bedroom, premium bedding, minibar, in-room safe
Reception
Daily buffet breakfast (ZAR 250 per person)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast available
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View map
12-14 Walnut Road, Durban, KwaZulu-Natal, 4001
  • Place, Durban International Convention Centre
    ‪3 min walk‬
  • Place, Durban Beach
    ‪2 min drive‬
  • Place, uShaka Marine World
    ‪4 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 30 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 1 King Bed, Connecting Rooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Two Queen Beds Deluxe Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 33 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Accessible Guest Room

1 bedroom, premium bedding, minibar, in-room safe

Twin Accessible Guest Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Executive Room

1 bedroom, premium bedding, minibar, in-room safe

Twin Executive Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Guest Room

1 bedroom, premium bedding, minibar, in-room safe

King Guest Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Premium Apartment, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for King Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

King Deluxe Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Room

1 bedroom, premium bedding, minibar, in-room safe

King Executive Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Room with Sofa

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Room with Sofa

  • Sleeps 3

Presidential Suite with Large Terrace

  • Sleeps 3

View all photos for Executive Twin Room with Access to Business Lounge

1 bedroom, premium bedding, minibar, in-room safe

Executive Twin Room with Access to Business Lounge

  • Sleeps 2

View all photos for Deluxe Room With Two Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room With Two Queen Beds

  • Sleeps 4

View all photos for Executive King Room with Access to Business Lounge

1 bedroom, premium bedding, minibar, in-room safe

Executive King Room with Access to Business Lounge

  • Sleeps 2

View all photos for Ambassador Suite

Living area

Ambassador Suite

  • Sleeps 3

View all photos for Twin Accessible Room

1 bedroom, premium bedding, minibar, in-room safe

Twin Accessible Room

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

  • Sleeps 3

View all photos for Two-Bedroom Apartment

1 bedroom, premium bedding, minibar, in-room safe

Two-Bedroom Apartment

  • Sleeps 5

View all photos for Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Twin Room

  • Sleeps 2

View all photos for King Room

1 bedroom, premium bedding, minibar, in-room safe

King Room

  • Sleeps 2

About the area

Durban

Hilton Durban puts you in the heart of Durban, connected to the convention centre and within a 20-minute stroll of Durban International Convention Centre and Sahara Stadium Kingsmead. Highlights at this luxury hotel include indoor private hot tubs, free WiFi and free high-speed Internet. .Coral Lounge serves local and international cuisine. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers. 3434 square feet (319 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of a free beach shuttle. .Places within a 30-minute walk of this 5-property class Durban Central Business District hotel include Golden Mile and Durban Beach.

What's nearby

  • Durban International Convention Centre - 3 min walk - 0.3 km
  • Golden Mile - 13 min walk - 1.1 km
  • Durban Beach - 2 min drive - 2.2 km
  • Moses Mabhida Stadium - 3 min drive - 3.3 km
  • uShaka Marine World - 4 min drive - 2.9 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 23 min drive

Restaurants

  • ‪KFC - ‬12 min walk
  • ‪Roma Revolving Restaurant - ‬11 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Hollywoodbets Bunny Bar at Kingsmead - ‬9 min walk
  • ‪Baobab cafe - ‬3 min walk

About this property

Hilton Durban

Luxury Durban hotel connected to the convention centre, steps from Durban International Convention Centre
Hilton Durban offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 13 meeting rooms are available. Event space at this hotel measures 3434 square feet (319 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Durban. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 326 guestrooms or units
  • 16 levels
  • 3434 sq ft of conference space
  • 319 sq. m of conference space
  • Built in 1997
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Durban offers 326 air-conditioned accommodations with indoor private hot tubs and minibars. This individually decorated and furnished accommodation has separate sitting areas and includes day beds. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Covered parking on site (ZAR 55 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZAR 250 for adults and ZAR 125 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Coral Lounge
  • Vasco's Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 3,434 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Lift (99 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 250 for adults and from ZAR 125 for children
  • Covered self-parking fee: ZAR 55.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Durban Hilton
Hilton Durban
Hilton Hotel Durban
Hilton Durban Hotel Durban
Hilton International Durban
Hilton Durban Hotel
Hilton Durban Hotel
Hilton Durban Durban
Hilton Durban Hotel Durban

Frequently asked questions

What is the cancellation policy at Hilton Durban?

Hilton Durban offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hilton Durban?

Yep, Hilton Durban has a covered self car park for ZAR 55.00 per day. Onsite parking is limited.

Are there any beaches close to Hilton Durban?

Yep, Hilton Durban is a short 16-minute walk from Golden Mile. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Does Hilton Durban have a pool?

Hilton Durban has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Hilton Durban a romantic place to stay?

A lounge bar and 24-hour room service, as well as Hot tubs and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Durban.

Is Hilton Durban family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, it's no surprise that Hilton Durban is a hit with families.

Are there hot tubs in the rooms at Hilton Durban?

Yep, all rooms come with private hot tubs.

Does Hilton Durban serve breakfast?

Sure does, buffet brekkie is available weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Durban?

No, Hilton Durban does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Durban?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Durban?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Durban?

No, only service animals are allowed.

Hilton Durban Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 306 out of 640 reviews
Rating 8 - Good. 208 out of 640 reviews
Rating 6 - Okay. 85 out of 640 reviews
Rating 4 - Poor. 22 out of 640 reviews
Rating 2 - Terrible. 19 out of 640 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Armando, Miami

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice and professional staff
Stayed 11 nights in Jun 2025

2/10 Terrible

Aadil

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

Stayed 4 nights in Jun 2025

2/10 Terrible

Aadil

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel but a ways to go

Recently reopened, it’s very clean and in good shape. Great location for my needs and beautiful, quiet, comfortable room. What shows that it’s been closed for a period of time are the level and quality of service. Restaurant and housekeeping staff are very friendly and earnest although apparently inexperienced. There’s not the same welcoming vibe by the guys at the door and concierge desk that was renowned in years past. Check in was not great as my room wasn’t ready until well after 3pm and then there was some confusion. The food is not up to the standard it was at before it closed and the selection and availability of restaurant hours is reduced. They are clearly trying to get up to speed and we’ll likely give them another go next year.
Stayed 5 nights in Jun 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, just the best , super friendly , and super hotel 24 hour room service was excellent Abou and Cinque and Busie names that I remember were exceptionally kind and attentive ( my apologies if I didn’t spell names correctly ) but everybody was great. I will be back next year same time again and will look forward to stay here again.Thanks Hilton Durban!
Stayed 3 nights in May 2025

4/10 Poor

James

Liked: Cleanliness, staff & service, room comfort

Still doesn't feel fully open

Wifi was terrible, bathrooms in need of updating, room service as very average. The hotel felt as thought it wasn't 100% operational.
Stayed 4 nights in May 2025

10/10 Excellent

Shekmuon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely hotel, noisy location

Hotel was excellent, staff were very friendly and helpful, parking and hotel felt very secure, great breakfast. Downside was room location, there was very loud music from cultural events playing from the exhibition centre each of the 3 nights, very disappointing as we have a child land we all had problems sleeping before the curfew
Stayed 3 nights in Apr 2025

10/10 Excellent

Sisa

Stayed 1 night in Apr 2025

10/10 Excellent

Marius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, hotel was very clean.
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

CHARES

Stayed 2 nights in Apr 2025

6/10 Okay

David

Liked: Property conditions & facilities
Disliked: Staff & service

A nice hotel but the service has a lot to be desir

Upon check-in we had quite a few problems One of them was down to a very rude stuff member behind the counter. They told us to sit down and wait. When we eventually got our room we found that someone had already been in the room and had left all their possessions in the room we reported this to staff and admittedly they did upgrade us to a better room and gave us executive lounge access which improved our perception of Hilton however we found that the room service was particularly slow especially when ordering food to the room so honestly I don't think we would stay Hilton again based on that experience we paid a significant amount of money for a 3 nights stay. We obviously expected better for a large chain like Hilton it was really disappointing the only positive thing I have to say is that one of the reception staff was very helpful later on in the week.
Stayed 4 nights in Apr 2025

10/10 Excellent

Clare

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

I spent one night at the Hilton and chose that Hilton because it was close to the cruise port where I was joining a ship the next day. The hotel arranged a driver to collect me from the airport who was exceptional. My luggage was lost and the flight was late and he waited for me and was absolutely charming. The staff at check in were so polite, kind and personable. There wasn’t a single member of staff who did not greet me every time I saw them. The hotel is spotless. I was told by one member of staff it was an old hotel but my room was beautiful and big. I recently stayed in a 4 star hotel in london which was a third of the size and four times the price. As I had no luggage I was pleased to see the Crabtree and Evelyn products. I asked the advice of where to go shopping and the front desk sorted an uber for me. I had a lovely meal in the evening and the breakfast was good with lots of variety. To be honest I travel all the time and it was great to feel completely safe as a solo traveller and to be in a really spotless environment. Sadly as I had no luggage I couldn’t use the gym or pool. The other Hilton is near the amazing Mall I visited but I wanted to be near the cruise terminal and could literally see my ship from my window. The staff make the hotel and are a credit to the Hilton brand.
Stayed 1 night in Apr 2025

10/10 Excellent

Lindeka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Vivek

Stayed 3 nights in Mar 2025

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good, a nice and clean room
Stayed 3 nights in Mar 2025

6/10 Okay

Nikolaos, Lodnon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lacking amenities, no complimentary waters.. problem with the sink.
Stayed 2 nights in Mar 2025

8/10 Good

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

n

Stayed 2 nights in Feb 2025

10/10 Excellent

Salim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

neelandran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable for 1 night stay
Stayed 1 night in Jan 2025

2/10 Terrible

YM

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

A PREVIOUSLY 5 star hotel , now a 3 Star at best

Arrived at the hotel at 130pm, I was told check in is at 3pm but they will arrange a room at 2pm which never happened , finally got the key at 250pm, only 1 lift in this more than 12 floor hotel was operational for most of my stay, so you can expect long lift delays when it is busy , requested additional towels from housekeeping which never came, after 130 am the room phone would ring twice & cut off, I tried calling reception to find out what the problem was but it seem staff took the the night off, finally at 3am I had to put the phone off the hook, this hotel can now be classified as an ex 5 star hotel downgraded to a 3 star, staff are not professional either in customer services,
Stayed 1 night in Dec 2024

10/10 Excellent

Raphael Nhlanhla

Excellent hotel

Excellent and quietest hotel
Stayed 1 night in Dec 2024