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Holiday Inn Express & Suites Lancaster by IHG

2.5 star property
Hotel in Lancaster with free breakfast and 24-hour fitness centre

Photo gallery for Holiday Inn Express & Suites Lancaster by IHG

Free daily full breakfast
Hallway
Suite, Multiple Beds
Exterior
Standard Room, 1 King Bed | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry
The current price is AU$239
includes taxes & fees
4 Sept - 5 Sept

Explore the area

View map
1861 Riverway Dr, Lancaster, OH, 43130
  • Ohio Glass Museum
    ‪5 min drive‬
  • Rising Park
    ‪5 min drive‬
  • Fairfield Medical Center
    ‪8 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible)

Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible)

Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Hearing Accessible (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Communications Accessible)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Hearing Accessible (Communications Accessible)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the area

Lancaster

At Holiday Inn Express & Suites Lancaster by IHG you'll be within a 10-minute walk of Cinemark River Valley Mall and 4.4 km (2.7 mi) from Rising Park. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour gym. .Enjoy the seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. .With a stay at this Lancaster hotel, you'll be 4.4 km (2.8 mi) from Georgian Museum and 4.5 km (2.8 mi) from Ohio Glass Museum.

What's nearby

  • Cinemark River Valley Mall - 2 min drive - 1.1 km
  • Ohio Glass Museum - 5 min drive - 4.6 km
  • Rising Park - 5 min drive - 3.6 km
  • Fairfield Medical Center - 8 min drive - 6.7 km
  • Hocking Hills State Park - 31 min drive - 30.9 km

Getting around

  • Port Columbus International Airport (CMH) - 41 min drive

Restaurants

  • ‪Sheetz - ‬20 min walk
  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Sonic Drive-In - ‬10 min walk

About this property

Holiday Inn Express & Suites Lancaster by IHG

Hotel in Lancaster with free breakfast and 24-hour fitness centre
Holiday Inn Express & Suites Lancaster by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Lancaster by IHG also features multilingual staff, coffee/tea in common area, and laundry facilities. Self parking is free.

This Lancaster hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • No smoking on site
Holiday Inn Express & Suites Lancaster by IHG offers 63 accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Lancaster
Holiday Inn Express Lancaster
Lancaster Holiday Inn Express
Holiday Inn Express Lancaster Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Lancaster by IHG?

Holiday Inn Express & Suites Lancaster by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Lancaster by IHG?

As of 21 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Lancaster by IHG on 4 Sept 2025 start from AU$238.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Lancaster by IHG?

Yep, Holiday Inn Express & Suites Lancaster by IHG has a free self car park.

Does Holiday Inn Express & Suites Lancaster by IHG have a pool?

Holiday Inn Express & Suites Lancaster by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 11:00 PM (Seasonal outdoor pool open from May to October).

Is Holiday Inn Express & Suites Lancaster by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Lancaster by IHG is a hit with families.

Does Holiday Inn Express & Suites Lancaster by IHG serve breakfast?

You bet, free full brekkie is offered on weekdays from 6 AM to 9:30 AM and weekends from 7 AM to 10 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Lancaster by IHG?

No, Holiday Inn Express & Suites Lancaster by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Lancaster by IHG?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express & Suites Lancaster by IHG?

Dogs are welcome at Holiday Inn Express & Suites Lancaster by IHG, with dog exercise areas on offer.

Holiday Inn Express & Suites Lancaster by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 362 out of 676 reviews
Rating 8 - Good. 193 out of 676 reviews
Rating 6 - Okay. 60 out of 676 reviews
Rating 4 - Poor. 39 out of 676 reviews
Rating 2 - Terrible. 22 out of 676 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

hall

Travelled with family
Liked: Amenities
Clean, reasonably priced hotel in safe area.
Stayed 3 nights in May 2025

6/10 Okay

Leroy

Liked: Cleanliness
The is very well maintained
Stayed 2 nights in May 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some remodeling going on at the time we were there. Had we known we would have picked another hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close for my team and I for our paranormal investigation @ Fairfield infirmary
Stayed 1 night in May 2025

4/10 Poor

Carol

Disliked: Cleanliness, staff & service
We arrived late thursday night. We didnt get clean towels- had to get them from the counter sheets werent changed , trash cans weren'tempied one day
Stayed 3 nights in May 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Help them to help us

We arrived 30 minutes before the check in, and the room type I reserved wasn't ready for another 30minutes, so they changed the room and allowed us to check in early.
Stayed 1 night in May 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was so easy and the list of places to was a big plus
Stayed 1 night in May 2025

4/10 Poor

Raymond

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Missing staff was the theme of our stay

I had to find the desk attendent so i could check in after waiting over 10 min. The employees who were working were in a back room together. Our actual suit had previous guest food wrappers and trash in the room still and 2 towles. Everytime I saw the hotel staff they were sitting in the breakfast area talking and joking, the only entry doors were the main door making guest walk around the entire building to get in. The site needs updating and basic maintenance performed soon. Certainly was not worth the money we spent. I couldve stayed at a Micro hotel or Days Inn and i have no doubt it wouldve been cleaner and better staffed
Stayed 2 nights in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Our Stay

This stay was perfect. Friendly staff, numerous breakfast items and very clean room. Hotel is in very close proximity of restaurants and stores. Definitely will stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Stayed 2 nights in Apr 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, attractive rooms with bright white linens and comfortable mattresses and pillows. Great breakfast except for the line up at the coffee machine. Pleasant deskies.
Stayed 1 night in Apr 2025

10/10 Excellent

Ellie

Stayed 1 night in Apr 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Amy

Liked: Property conditions & facilities
We stayed from Friday to Tuesday. During that time, housekeeping gave us fresh towels twice ,made one of the 2 beds once, and emptied the trash once. Granted, the room wasn't really messy or dirty, but they could at least do those 3 things at least every other day.
Stayed 3 nights in Apr 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were amazing, wish I could've taken them home with me! Great clean, nice place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Shana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great customer service, clean, and quiet. Great visit!
Stayed 1 night in Apr 2025

10/10 Excellent

Szanadue

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! The greeting at 9:30pm was wonderful! The lady at the front desk was wonderful, helpful and even offered a few fruits for the kids knowing we had been on the road all day. They offered a breakfast. They had cheese omelettes, egg white omelettes, fresh fruits, sausage, turkey sausage, pancakes etc. it was a great selection! Even fresh ground coffee. Facilities were very clean!
Stayed 1 night in Apr 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a little disappointed by the lady that was taking care of the continental breakfast. She was not friendly and seemed upset that I asked her to replace the pancake batter bag that was in the machine it was throwing a code regarding the bag needing to be replaced. My experience other than that it was very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property - only stayed one night on a stopover driving home from spring break but it was clean, staff was friendly and close to restaurants. No complaints.
Stayed 1 night in Mar 2025

2/10 Terrible

BreAnne

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Horrible service

Indoor pool advertised but only an outdoor pool available. When asking the front desk about it I was completely disrespectful and only advised to leave the manager a message and I’d get a call some time next week Shower so slippery both my children slipped and fell
Stayed 2 nights in Mar 2025

10/10 Excellent

Melinda

Stayed 5 nights in Mar 2025

10/10 Excellent

jarrahlynn

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Last minute stay/Great breakfast situation

Front desk very helpful. Breakfast staff was amazing - they were set up early and allowed us to start which helped get us on the road sooner. The only downside was the trash bins out front were beyond overfilled.
Stayed 1 night in Mar 2025