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The Hermitage

3.5 star property

Photo gallery for The Hermitage

2 Bedroom Oceanview Lower/Upper | Beach/ocean view
Flat-screen TV
Apartment, 2 Bedrooms, Kitchen, Ocean View | In-room dining
Exterior
Condo, Pool View | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
The current price is AU$1,135
includes taxes & fees
29 June - 30 June

Explore the area

View map
2148 Montauk Highway, Amagansett, NY, 11930
  • Place, The Hamptons Beaches
    ‪5 min walk‬
  • Place, Hither Hills State Park
    ‪6 min walk‬
  • Place, Napeague State Park
    ‪8 min walk‬
  • Airport, Montauk, NY (MTP)
    ‪19 min drive‬

Room options

View all photos for 2 Bedroom Poolside Lower

2 Bedroom Poolside Lower

2 Bedroom Poolside Lower

  • Ocean view
  • 67 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Duneview Lower

2 Bedroom Duneview Lower

2 Bedroom Duneview Lower

  • 67 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Oceanview Lower/Upper

2 Bedroom Oceanview Lower/Upper

2 Bedroom Oceanview Lower/Upper

  • Ocean view
  • 67 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 2 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 67 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Apartment, 2 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Oceanfront (Front Lower)

Full-sized fridge, microwave, oven, stovetop

Apartment, 2 Bedrooms, Oceanfront (Front Lower)

  • 67 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Large Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Large Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 2 Bedrooms, Non Smoking, Ocean View

Condo, 2 Bedrooms, Non Smoking, Ocean View

Condo, 2 Bedrooms, Non Smoking, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 2 Bedrooms, Non Smoking, Beach View

Condo, 2 Bedrooms, Non Smoking, Beach View

Condo, 2 Bedrooms, Non Smoking, Beach View

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 2 Bedrooms, Non Smoking, Ocean View

Condo, 2 Bedrooms, Non Smoking, Ocean View

Condo, 2 Bedrooms, Non Smoking, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Large Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Condo

A living room with a blue sectional sofa, a wooden coffee table, and a framed landscape painting on the wall.

Condo

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, Ocean View

Condo, Ocean View

Condo, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, Ocean View

Condo, Ocean View

Condo, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, Pool View

Condo, Pool View

Condo, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Condo, Non Smoking, Ocean View

Condo, Non Smoking, Ocean View

Condo, Non Smoking, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Condo, Non Smoking, Ocean View

Condo, Non Smoking, Ocean View

Condo, Non Smoking, Ocean View

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

  • 4 bedrooms
  • Sleeps 8
  • 4 Queen Beds
  • Free Wi-Fi

View all photos for Condo

Condo

Condo

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Kitchen, Ocean View

Apartment, 2 Bedrooms, Kitchen, Ocean View | Living area

Apartment, 2 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed, 1 Double Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Kitchen, Ocean View

Apartment, 2 Bedrooms, Kitchen, Ocean View

Apartment, 2 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed, 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

About the area

Amagansett

At The Hermitage you'll be within a short 5-minute stroll of The Hamptons Beaches and Hither Hills State Park. Highlights at this beachfront hotel include a private beach, and in-room kitchens and free WiFi. .Enjoy the gym, outdoor tennis court and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of extended parking. .Attractions within a 20-minute drive of this 3.5-property class Amagansett hotel include Montauk Point Lighthouse and Montauk Point.

What's nearby

  • The Hamptons Beaches - 5 min walk - 0.4 km
  • Hither Hills State Park - 6 min walk - 0.6 km
  • Napeague State Park - 8 min walk - 0.7 km
  • Walking Dunes Trailhead - 16 min walk - 1.3 km
  • Montauk Point - 22 min drive - 21.2 km

Getting around

  • Amagansett Station - 7 min drive
  • Montauk, NY (MTP) - 15 min drive

Restaurants

  • ‪John's Drive-In - ‬7 min drive
  • ‪Dune Lounge - ‬5 min drive
  • ‪The Point Bar & Grill - ‬7 min drive
  • ‪Gigi’s - ‬5 min drive
  • ‪Mr. John's Pancake House - ‬7 min drive

About this property

The Hermitage

Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. After a day at the beach, enjoy amenities at The Hermitage such as a seasonal outdoor pool, an outdoor tennis court and a fitness centre.

Public spaces have free WiFi. The property offers extended parking privileges.

This 3.5-star Amagansett hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
The Hermitage offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Similar properties

Lower One Bedroom Oceanfront (SR) | Terrace/patio
Sea Crest Resort
Amagansett
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.6 out of 5, Wonderful, 531 reviews
The price is AU$1,010
includes taxes & fees
28 June - 29 June
Sea Crest Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor tennis court
  • Seasonal outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • On a private beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9 PM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Deposit of full cost of stay is required and due at time of booking.

Renovations and closures

The property is closed between 3 January and 15 March.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.63 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • Laundry facilities
  • Pool access
  • Self-parking
  • Spa access
  • Hot tub access

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open on 27 May and close on 15 October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hermitage Condo Amagansett
Hermitage Amagansett
The Hermitage Hotel
The Hermitage Amagansett
The Hermitage Hotel Amagansett

Frequently asked questions

Is parking available at The Hermitage?

Yep, The Hermitage has uncovered extended parking. Onsite parking is limited.

How much does it cost to stay at The Hermitage?

As of 25 June 2026, prices found for a 1-night stay for 2 adults at The Hermitage on 29 June 2026 start from AU$1,135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Hermitage?

Yep, The Hermitage is a short 3-minute walk from The Hamptons Beaches.

Does The Hermitage have a pool?

The Hermitage has a seasonal outdoor pool. The pool is open from May 27 to October 15.

What makes The Hermitage a romantic place to stay?

A private beach, plus private balconies in the guestrooms, help set the scene for a romantic weekend at The Hermitage.

Is there a free airport shuttle available at The Hermitage?

No, The Hermitage does not offer an airport shuttle service.

What time are check-in & check-out at The Hermitage?

Check-in begins at 5:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Hermitage?

No, pets are not allowed.

The Hermitage Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 118 out of 169 reviews
Rating 8 - Good. 37 out of 169 reviews
Rating 6 - Okay. 9 out of 169 reviews
Rating 4 - Poor. 2 out of 169 reviews
Rating 2 - Terrible. 3 out of 169 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully situated on dunes and beach. Attentive staff, Apartments are well appointed.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jane M.

Liked: Cleanliness, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lilijana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and friendly staff.
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time, beach was gorgeous.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet peaceful beautiful
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Harry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall one of the nicer places in Montauk area IMO
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Liana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was amazing, especially the view!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveller

Excellent
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to the dunes and the beach
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Irina

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is excellent, convenient location. Units are very spacious, clean and service is great!
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well maintained resort like hotel where you can self check-in anytime even when the front desk has gotten off for the day. The rooms were cleaned and well maintained.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Allison

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
The service including the office staff, housekeeping, and pool/beach service were very attentive.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Kimone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice; clean, quiet, and close to my office. I will be going back again.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities, communication
We come out here every year! We absolutely love the peace and quiet, and the walk down to the beach. The condos are beautiful with all the amenities of home. It’s our home away from home!
Stayed 2 nights in Nov 2023
Verified

8/10 Good

randy

Liked: Cleanliness, room comfort, communication
It was convenient and easy. The place was clean and comfortable.Nice access to the beach.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condo was very clean and roomy. It was easy to check in and the texts were helpful. This was our first time at this place but we will be back. The space was awesome and so nicely decorated.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Jae-Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and confortable
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our third time at the Hermitage and we are never disappointed. Always exceeds our expectations!!
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

James J

Liked: Cleanliness, amenities, property conditions & facilities, communication
Place was great. However I would replace the coffee machine with a Keuric type machine and have some k-cups for coffee.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Yensi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, amazing view, apartment feel than a hotel. A service.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Never interacted with any staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, communication
Perfect!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a beautiful property with stunning water views. Waking up to seeing the ocean and falling asleep to the sound of the waves is special. Clean well appointed. Although we never used the pool or gym.
Verified

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The property was comfortable. The front desk was impossible to reach by phone.
Stayed 3 nights in Nov 2023
Verified

2/10 Terrible

Jung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Due to having been assigned uncleaned room, I tried to obtain the room changed but the office was closed. I submitted my pictutes to receive a refund but the office is saying that they dont believe me and that they trust their cleaning staff. They had on record that I entered the room at 8:06Pm and I showed that the pictures were taken at 8:19PM. They wouldnt even take them as evidence. I also asked them if they heard the messages around this time when I had repeated called the office to obtain help. They told me to file a dipute and jsut fuk off since its the beginning of the year. Unbelievable experience
Stayed 1 night in Dec 2024