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Hotel Grey

3.5 star property
Hotel in Luxembourg City with fitness centre and 24-hour front desk

Photo gallery for Hotel Grey

Executive Triple Room
Unclassified image, 2 of 24, button
View from property
Reception hall
Penthouse | Living room

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Room service
  • Bar
  • Housekeeping
The current price is AU$326
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
4, rue Joseph Junck, Luxembourg City, 1839
  • Place, den Atelier
    ‪8 min walk‬
  • Place, Notre-Dame Cathedral
    ‪13 min walk‬
  • Place, Luxembourg City Hall
    ‪14 min walk‬
  • Airport, Luxembourg (LUX-Findel)
    ‪12 min drive‬

Room options

View all photos for Business Single Room

Business Single Room

Business Single Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Cable channels
IPod dock
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Cable channels
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse | Living room

Penthouse

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Sofa bed - double
Hairdryer
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

About the area

Luxembourg City

Hotel Grey puts you in the heart of Luxembourg City, within just a 10-minute stroll of Sacre Coeur Church and Place des Martyrs. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Continental breakfast is available daily between 7:00 AM and 10:00 AM. .Sights within a 10-minute walk of this 3.5-property class Gare hotel include den Atelier and Passerelle.

What's nearby

  • den Atelier - 8 min walk - 0.7 km
  • Notre-Dame Cathedral - 13 min walk - 1.2 km
  • Luxembourg City Hall - 14 min walk - 1.3 km
  • Place d'Armes - 16 min walk - 1.4 km
  • Grand Ducal Palace - 16 min walk - 1.4 km

Getting around

  • Luxembourg Station - 1 min walk
  • Gare Centrale Tram Stop - 1 min walk
  • Findel International Airport (LUX) - 20 min drive

Restaurants

  • ‪Golden Bean - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Mercier Cafeteria (MER) - ‬3 min walk
  • ‪Radisson Bar / Breakfast - ‬3 min walk
  • ‪Le Quai Steffen - ‬1 min walk

About this property

Hotel Grey

Hotel in Luxembourg City with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hotel Grey.

This 3.5-star Luxembourg City hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Grey offers 29 accommodations with iPod docking stations and minibars. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Housekeeping is provided on a daily basis.

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Exterior
Best Western Plus Grand Hotel Victor Hugo
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 884 reviews
The price is AU$219
includes taxes & fees
11 Jan - 12 Jan 2026
Best Western Plus Grand Hotel Victor Hugo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 per person
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Diners Club. Cashless payment methods are available for all transactions.

Property is also known as

Grey Luxembourg
Hotel Grey
Hotel Grey Luxembourg
Hotel Grey Luxembourg/Luxembourg City
Hotel Grey Luxembourg City
Grey Luxembourg City
Hotel Grey Hotel
Hotel Grey Luxembourg City
Hotel Grey Hotel Luxembourg City

Frequently asked questions

What is the cancellation policy at Hotel Grey?

Hotel Grey offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is Hotel Grey family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Grey is a hit with families.

Does Hotel Grey serve breakfast?

Sure does, continental brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Grey?

No, Hotel Grey does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Grey?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Grey?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Grey?

No, pets are not allowed.

Reviews

Hotel Grey Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 246 out of 640 reviews
Rating 8 - Good. 254 out of 640 reviews
Rating 6 - Okay. 91 out of 640 reviews
Rating 4 - Poor. 32 out of 640 reviews
Rating 2 - Terrible. 17 out of 640 reviews

Reviews

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night in Luxembourg

We went to Luxembourg for a night and the room was perfect for that. It’s close to the transit center and only a 20 min walk to the old town.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central stay in Luxembourg

Minutes from central station and 24 hour reception was manned by friendly and helpful staff. Felt safe as a solo traveller. Spotless and newly renovated.
Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel and expensive

Location is right next to the station. The station is a really unsafe area, even in the daytime. It’s like a ghetto with drug dealers, addicts and many dodgy people. Waited 10 minutes at reception because the receptionist was away having a break. Hallways smell badly. Room was small. Bed was small. Floors were not clean. Walls had stains. Mould and cobwebs in the shower. Outside the window there was a recurring droning noise every 5 seconds. Airco remote control was screwed to the wall which meant it was not possible to adjust the fan speed. As for this being a ‘design’ hotel, well that must be ironic. It looks and feels cheap and there is no consistency in the design at all. Avoid this area and this hotel.
Airco remote control fixed to the wall
Dirty floor
Mould on ceiling in the shower
Stayed 1 night in Sep 2025

6/10 Okay

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel area is so close to train station Ceiling lighting bulb is burnout. Room is dark Smells food in the hotel because of the restaurant downstairs Inadequate ventilation
Stayed 2 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay in and very convenient to rail & tram, however the area around didn't feel safe with various groups of males congregating close by. Our wives definately didn't feel safe. Otherwise nice enough hotel and comfortable to stay in
Stayed 1 night in Jun 2025

8/10 Good

Pradip

Liked: Cleanliness, amenities, property conditions & facilities
Just in front of the Luxembourg Train Station. Clean room. Interior decoration is great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Quadri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing I liked about the property is the location.
Stayed 2 nights in Jun 2025

8/10 Good

Heikki

Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convinent location
Stayed 4 nights in Jun 2025

8/10 Good

Thu lap

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location minutes to transit friendly staff room is clean
Stayed 3 nights in May 2025

10/10 Excellent

Nathanael

Stayed 1 night in May 2025

2/10 Terrible

ANDREW

Travelled with group
Disliked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Yu

Stayed 1 night in May 2025

6/10 Okay

Usman

Disliked: Room comfort
Stayed 3 nights in May 2025

6/10 Okay

Yao

Liked: Staff & service, property conditions & facilities
A good stay
Stayed 1 night in Feb 2025

10/10 Excellent

Enrique

Stayed 1 night in Apr 2025

10/10 Excellent

rowen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross the street from central train station and you’re there. Place is clean, spacious, and modern. A good deal!
Stayed 1 night in Apr 2025

6/10 Okay

Bruce

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff helpful, room clean and quiet, water temperature uncontrollable, no matter how you turned the tape control, most of the time the outpour was hot and cold interchanged.
Stayed 3 nights in Apr 2025

8/10 Good

TECK SENG

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel just located opposite the central station. Is so convenient. Only one things i don't like is the pillow (too hard)
Stayed 1 night in Apr 2025

8/10 Good

Stewart

Stayed 1 night in Feb 2025

8/10 Good

Hong

Liked: Staff & service, property conditions & facilities
Nice location close to the train station and can walk to places easily.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple place to stay when traveling to Luxembourg City. This place is easy to access public transportation - train, tram, and bus. Clean and simple.
Stayed 4 nights in Feb 2025

8/10 Good

Anmol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jan 2025