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Hotel Telegraaf, Autograph Collection

5.0 star property
Luxury hotel with full-service spa and sauna

Photo gallery for Hotel Telegraaf, Autograph Collection

View from property
Lobby
Terrace/patio
Sauna, steam room, Turkish bath/hammam, body treatments, aromatherapy
Lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Bar
The current price is AU$245
includes taxes & fees
10 Jan - 11 Jan 2026

Explore the area

View map
Vene 9, Tallinn, 10123
  • Place, Town Hall Square
    ‪1 min walk‬
  • Place, Tallinn Town Hall
    ‪1 min walk‬
  • Place, Tallinn Christmas Markets
    ‪3 min walk‬
  • Airport, Tallinn (TLL-Lennart Meri)
    ‪6 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed (Courtyard View)

Comfort Room, 1 Queen Bed (Courtyard View) | View from room

Comfort Room, 1 Queen Bed (Courtyard View)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 2 Single Beds (Courtyard View)

Comfort Room, 2 Single Beds (Courtyard View)

Comfort Room, 2 Single Beds (Courtyard View)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed (City View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (City View)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Courtyard View)

Junior Suite, 1 King Bed with Sofa bed (Courtyard View)

Junior Suite, 1 King Bed with Sofa bed (Courtyard View)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (Courtyard View)

Superior Suite, 1 King Bed with Sofa bed (Courtyard View)

Superior Suite, 1 King Bed with Sofa bed (Courtyard View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View (Corner)

Suite, 1 Bedroom, City View (Corner)

Suite, 1 Bedroom, City View (Corner)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 61 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Courtyard View)

Executive Room, 1 King Bed (Courtyard View)

Executive Room, 1 King Bed (Courtyard View)

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (Courtyard View)

Executive Room, 2 Single Beds (Courtyard View)

Executive Room, 2 Single Beds (Courtyard View)

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Cozy Comfort Twin Room

  • Sleeps 2

Executive King Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

Executive Junior Suite

  • Sleeps 2

Superior Junior Suite

  • Sleeps 3

One Bedroom Suite

  • Sleeps 2

View all photos for Comfort Room, 1 Double Bed (Courtyard View)

Premium bedding, minibar, in-room safe, desk

Comfort Room, 1 Double Bed (Courtyard View)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
2 bedrooms
  • 86 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

Cozy Comfort, Guest Room, 1 Double, Courtyard View

  • Sleeps 2

Cozy Comfort, Guest Room, 1 Queen, Courtyard View

  • Sleeps 2

Two-Bedroom Presidential Suite

  • Sleeps 4

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 2

About the area

Tallinn

A luxury stay in the heart of Tallinn awaits you at Hotel Telegraaf, Autograph Collection. Within steps you'll find St. Catherine's Passage and Dominican Monastery Museum. Highlights at this boutique hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Telegraaf Spa can include deep-tissue massages, body wraps and facials along with access to the sauna and steam room. The restaurant, Tchaikovsky, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the Turkish bath/hammam, Hot tub and sauna. 700 square feet (65 square metres) of event facilities include a meeting room and conference space, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Near this 5-property class Old Town Tallinn hotel, you'll find Port of Tallinn.

What's nearby

  • St. Catherine's Passage - 1 min walk - 0.0 km
  • Town Hall Square - 1 min walk - 0.2 km
  • Tallinn Town Hall - 1 min walk - 0.2 km
  • Tallinn Christmas Markets - 3 min walk - 0.3 km
  • Alexander Nevsky Cathedral - 7 min walk - 0.6 km

Getting around

  • Tallinn Baltic Station - 9 min walk
  • Tallinn (TLL-Lennart Meri) - 18 min drive

Restaurants

  • ‪Troika - ‬2 min walk
  • ‪Lobby Bar Hotel Telegraaf - ‬1 min walk
  • ‪Sessel - ‬2 min walk
  • ‪Elevant - ‬1 min walk
  • ‪restoran rado - ‬1 min walk

About this property

Hotel Telegraaf, Autograph Collection

Luxury hotel with full-service spa and sauna
Hotel Telegraaf, Autograph Collection offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A meeting room and limo/town car service are available. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Hotel Telegraaf, Autograph Collection. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Tallinn hotel is smoke free.

  • 83 guestrooms or units
  • 6 levels
  • 700 sq ft of conference space
  • 65 sq. m of conference space
  • Built in 1878
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Telegraaf, Autograph Collection offers 83 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Tallinn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Telegraaf Spa has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (EUR 30 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 30 for adults and EUR 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tchaikovsky

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (111 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1878
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day, plus a deposit of EUR 40 per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 30 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: EUR 30 per night
  • Pet deposit: EUR 40 per night
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Estonia. This property is rated 5 stars.

Property is also known as

Hotel Telegraaf Autograph Collection Tallinn
Hotel Telegraaf Tallinn
Telegraaf Hotel
Telegraaf Tallinn
Telegraaf Hotel Tallinn
Hotel Telegraaf Autograph Collection
Telegraaf Autograph Collection Tallinn
Telegraaf Autograph Collection
Hotel Telegraaf Autograph Collection
Hotel Telegraaf, Autograph Collection Hotel
Hotel Telegraaf, Autograph Collection Tallinn
Hotel Telegraaf, Autograph Collection Hotel Tallinn

Frequently asked questions

What is the cancellation policy at Hotel Telegraaf, Autograph Collection?

Hotel Telegraaf, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Telegraaf, Autograph Collection?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Telegraaf, Autograph Collection on 10 Jan 2026 start from AU$244.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Telegraaf, Autograph Collection?

Yep, Hotel Telegraaf, Autograph Collection has a secured covered self car park for EUR 30 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Hotel Telegraaf, Autograph Collection?

The closest beach to Hotel Telegraaf, Autograph Collection is Pirita Beach (5.8 km).

Is there a spa on site at Hotel Telegraaf, Autograph Collection?

Yep, Telegraaf Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as deep-tissue massages.

Does Hotel Telegraaf, Autograph Collection have a pool?

Hotel Telegraaf, Autograph Collection has an indoor pool.

What makes Hotel Telegraaf, Autograph Collection a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Telegraaf, Autograph Collection.

Does Hotel Telegraaf, Autograph Collection serve breakfast?

Sure does, buffet brekkie is available weekdays between 7:00 AM and 11:00 AM and on weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Telegraaf, Autograph Collection?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Telegraaf, Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hotel Telegraaf, Autograph Collection?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hotel Telegraaf, Autograph Collection?

Furry friends are welcome at Hotel Telegraaf, Autograph Collection, with food and water bowls on offer.

Hotel Telegraaf, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 726 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 39 out of 1002 reviews
Rating 4 - Poor. 9 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the historical center of Tallinn.
Stayed 4 nights in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel in Tallinn Old Town

The Hotel Telegraaf is in the perfect location in Tallinn Old Town. But more important than location, all the staff, from the moment we entered the hotel and received a warm reception at the Front Desk, were helpful, courteous, and did their utmost to ensure we had a pleasant stay. This hotel is first class in every respect, and I warmly recommend it!
Stayed 4 nights in Sep 2025

10/10 Excellent

JORGE

Stayed 3 nights in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The late night staff were excellent.
Stayed 4 nights in Sep 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely charming historic area, perfectly located. First class accommodations.
Stayed 5 nights in Aug 2025

10/10 Excellent

juha, Savannah

Stayed 2 nights in Aug 2025

4/10 Poor

Delon

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Definitely not a 5-star hotel! Good location, nicely decorated room, a little bit worn out furniture, a few spots on bed sheets but I can tolerate that. What really killing this hotel is staff! Very snobby staff, looking down on customers! I was staying in this hotel with my father. After checking in we had to come back to reception because our key didn't work. On the way out from reception, I heard very young receptionist with name Karl was making jokes calling me and my father gay couple. Ok. I and my father laugh on that, but if you think- first of all this is not a behavior of 5-star hotel staff, second for real gay couple that would be an action of hate! So, I wouldn't recommend this hotel unless you like to sleep in bed with spots on sheets, scratches on furniture and gossips of staff behind your back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel all around, and we loved Old Town Tallinn. The restaurant is amazing and one of the very best we enjoyed on our two-week vacation.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Andemos Tallinn

Beautiful hotel, spa with sauna and steam room to relax after a long day of walking in town. Central location to restaurants and museums. Loved our stay there.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfectly located. Very comfortable and quiet. DELICIOUS filling breakfasts.
Stayed 5 nights in Jul 2025

4/10 Poor

Philip

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Beautiful building and rooms let down by service

On arrival we were impressed by the condition and comfort of the hotel. Unfortunately this quickly changed to discomfort. The room was 22 degrees which is too warm for my partner and I to sleep in. The air con allowed to drop to 18 degrees so we thought all good and set the temp to 19. The room failed to cool. This was reported to reception repeatedly on the second report we were told their engineer won't be back until Monday (2 days later) and to open the windows. When open this allowed lots of noise from noisy birds to staff pushing carts on cobbles and putting glass into a bin, waking us repeatedly each night. The beds were comfy with nice linen. Just a shame the room was too warm without the windows open then the noise. There was no offer to move us room or apologies for the problem. The spa has very limited loungers, only 7, with staff hit and miss as to how quickly the towels were changed to make them useable by others. The pool was nice to relax in with a small hot tub only big enough for two. There is a steam room and sauna. We had breakfast once. It is Buffett with a small selection of cooked to order eggs. Although staff highlighted this option no one ever came over or made themselves available to place an order. The only fresh fruit is whole apples. On check out the issue with sleep was raised and they waived the bar bill for the four nights which was €100, less than 10% refused manager to come and speak to resolve.
Stayed 4 nights in Jun 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staying in Old Town was perfect. The hotel is really beautiful and the staff is wonderful. We stayed in a one bedroom suite that was really well thought out. It is a great stay in a charming city
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria Evangelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great, stuff is very welcoming. Room is clean and very comfortable size.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenneth R Fernandez

Stayed 1 night in Jun 2025

10/10 Excellent

jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel could not have been more perfect! The staff was excellent. The room was beautiful very quiet and right in the heart of everything. Just delightful and beautiful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel / Friendly staff

Top location and dog friendly+++. Quiet and clean room. The SPA was nice. Sauna like Finnish one, hot enough. Breakfast was good. Thanks a lot. Hope see you soon.
Stayed 1 night in Jun 2025

8/10 Good

Robert, Phenix City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Gina, Gilbert

Stayed 4 nights in May 2025