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Best Western Plus Hotel Kassel City

Photo gallery for Best Western Plus Hotel Kassel City

Restaurant
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Building design
Lobby lounge
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View map
Spohrstrasse 4, Kassel, HE, 34117
  • Place, Town Hall Kassel
    ‪6 min walk‬
  • Place, University of Kassel
    ‪8 min walk‬
  • Place, GRIMMWELT Kassel
    ‪14 min walk‬
  • Airport, Kassel (KSF-Calden)
    ‪25 min drive‬

Room options

About the area

Kassel

Best Western Plus Hotel Kassel City puts you in the heart of Kassel, within just a 10-minute stroll of Druselturm and Fridericianum. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .Enjoy the gym and sauna. 6889 square feet (640 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas and laundry facilities. On weekday mornings buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 4-property class Mitte hotel include Martinskirche Kassel and Town Hall Kassel.

What's nearby

  • Town Hall Kassel - 6 min walk - 0.5 km
  • University of Kassel - 8 min walk - 0.7 km
  • Karlsaue Park - 9 min walk - 0.8 km
  • Documenta-Halle - 10 min walk - 0.9 km
  • GRIMMWELT Kassel - 14 min walk - 1.2 km

Getting around

  • Kassel (KWQ-Kassel Train Station) - 7 min walk
  • Rathaus-Fünffensterstraße Tram Stop - 9 min walk
  • Kassel (KSF-Calden) - 24 min drive

Restaurants

  • ‪Immergrün - ‬2 min walk
  • ‪CITY Pizza&Kebaphaus - ‬4 min walk
  • ‪Sugar Waffle - ‬2 min walk
  • ‪Shan Dong China Restaurant, Bar - ‬4 min walk
  • ‪Baguettski - ‬4 min walk

About this property

Best Western Plus Hotel Kassel City

Best Western Plus Hotel Kassel City offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. A business centre, a meeting room, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 6889 square feet (640 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Hotel Kassel City. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kassel hotel.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • 6889 sq ft of conference space
  • 640 sq. m of conference space
  • Built in 1991
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Best Western Plus Hotel Kassel City offers 128 accommodations with minibars and a safe. This individually decorated accommodation includes desks. Beds feature down duvets. A pillow menu is available. Premium satellite televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,889 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1991
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 42-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 16 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Kassel City
Best Western Kassel City
Best Western Plus Hotel Kassel City
Best Western Plus Kassel City
Best Plus Kassel City Kassel
Best Western Plus Hotel Kassel City Hotel
Best Western Plus Hotel Kassel City Kassel
Best Western Plus Hotel Kassel City Hotel Kassel

Frequently asked questions

Is parking available at Best Western Plus Hotel Kassel City?

Yep, Best Western Plus Hotel Kassel City has a free self car park.

Does Best Western Plus Hotel Kassel City have a pool?

Best Western Plus Hotel Kassel City has an outdoor pool and an indoor pool.

What luxury perks are available at Best Western Plus Hotel Kassel City?

Best Western Plus Hotel Kassel City features an outdoor pool, an indoor pool and a sauna.

Is Best Western Plus Hotel Kassel City family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Hotel Kassel City is a hit with families.

Does Best Western Plus Hotel Kassel City serve breakfast?

Sure does, buffet breakfast is served weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Best Western Plus Hotel Kassel City?

No, Best Western Plus Hotel Kassel City does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Hotel Kassel City?

Yep, you can grab a meal at Best Western Plus Hotel Kassel City's onsite restaurant.

What time are check-in & check-out at Best Western Plus Hotel Kassel City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Best Western Plus Hotel Kassel City?

Furry friends are welcome at Best Western Plus Hotel Kassel City, with food and water bowls on offer.

Best Western Plus Hotel Kassel City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 103 out of 309 reviews
Rating 8 - Good. 137 out of 309 reviews
Rating 6 - Okay. 47 out of 309 reviews
Rating 4 - Poor. 16 out of 309 reviews
Rating 2 - Terrible. 6 out of 309 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, kind staff, good breakfast, located in the middle of the city.
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Thorsten/Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist gut gelegen. Öffentliche Verkehrsmittel, Einkaufen und Sehenswürdigkeiten Fußnah zu erreichen. Das Frühstück super Auswahl und Qualität. Die Mitarbeiter sind sehr Freundlich und Hilfsbereit. Ein Urlaub an dem es nicjts zu meckern gab. Nach Corona gerne wieder zu den Wasserspielen.
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kassel tur

Pænt og rent
Stayed 1 night in Sep 2020
Verified

4/10 Poor

Oliver

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Zu Hause ist es am Schönsten

"Coronafrühstück" (kein Buffet) für 18 € p.P. ; Dankend abgelehnt, Matratze durchgelegen - zwei Tage Rückenschmerzen, da mir ein Wirbel rausgesprungen ist. Enttäuschend. Tiefgaragenstellplatz für 13 €
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Elisabeth

Older rooms but good for the price

The hotel was in a great location and parking was easy. The room was dated and could use a freshen up to bring it into the 21st century. The room was hot but staff brought us a fan and used their key to allow us to open the window.
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was man für eine Übernachtung während eines geschäftlichen Aufenthalts benötigt, gutes Bett, ordentliche Dusche, geräumiges Zimmer.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Haare im Bad, schlechte Hotelmanagerin

An sich ein schönes Hotel aber der Service bei begründeten Reklamationen ist grottenschlecht!!! Haben im Bad überall verteilt schwarze lange Haare gehabt, haben an der Rezeption Bescheid gegeben. Housekeeping Dame war da, das Problem auch bestätigt, nur wurde das Problem bis zu unserer Abreise nicht behoben!!! Beim Checkout nochmal darauf hingewiesen und ein Gespräch gesucht mit der Hotelmanagerin (Frau Knieling) Frech teilt diese uns mit das Problem wurde behoben um dann im nächsten Satz zu sagen "Sie wisse nicht ob es endgültig behoben wurde". Mehrmals wiederholte Sie diesen Satz ohne zu merken das Sie sich selbst verrät. Irgendwann ist mir und meinem Geschäftspartner der Kragen geplatzt und wir sind ohne eine Entschuldigung bzw. Entschädigung wutentbrannt aus dem Hotel. Tut mir leid das die anderen Gäste in der Lobby unseren lautstarken Streit mitgekriegt haben aber euer Beschwerdemanagement ist mit dieser Hotelmanagerin eine einzige Katastrophe, die ich bisher in keinem anderen Hotel so in der Form erlebt habe und es sei angemerkt, ich habe ca. 35-40 Hotelbuchungen pro Jahr.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Kassel

Nice place in Kassel city. I think.. Very close point with downtown. It's very comportable to shopping,diner, whatever especially, the reception managers are kindly and give to helpful information for visitors. however, this hotel parking lot has share with shopping center, that place is little bit a crowed.
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Kassel

Nice place in Kassel city. I think.. Very close point with downtown. It's very comportable to shopping,diner, whatever especially, the reception managers are kindly and give to helpful information for visitors. however, this hotel parking lot has share with shopping center, that place is little bit a crowed.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt Mitten in der Innenstadt. Es ist gut von der Bahn zu erreichen. Die Zimmer sind groß und sauber, die Mitarbeiter sind sehr freundlich. Ich kann das Hotel nur empfehlen.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig, sauber ,bequem. Würde ich jederzeit wieder buchen.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Everything was fine, very good location. The room was clean and the staff nice. I didn't have the breakfast so I can't say anything about it. No complaints.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Sehr zentral. Keine Haltemöglichkeit zum entladen am Eingang.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Lage ganz gut für meine Zwecke. Leider ist die Einrichtung etwas aus der Zeit gefallen und wirkt bisweilen altbacken.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Zafer

Liked: Cleanliness, staff & service, room comfort

Preis-Leistung stimmt!

Gute Lage
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Staff is very nice. The hotel is clean. Great location. The room was beautiful. Then we went to sleep it tried. The bed was horrible. It was an “upgraded” room. The mattress is unforgiving and did not allow us to sleep. We are now tired and awake at 330am considering leaving.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Lage war sehr gut. Alle sehr freundlich. Das späte Auschecken fand ich auch selbst freundlich.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft hat uns sehr gut gefallen. Alles war wie angegeben. Vor allem die zentrale Lage in Kassel hat überzeugt. Einiziger Kritikpunkt war das Fitnessstudio im selben Gebäude, dass mitten in der Nacht die Musikanlage so laut aufgedreht hat, dass ich im Zimmer mitsingen konnte. Das ist natürlich nicht wünschenswert, wenn man mit Baby verreist.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vänlig och tillmötesgående personal/ bra rum - tråkigt läge och avsaknaden av frukostmatsal och restaurang inne på hotellet drar ner betyget liksom en miljö med mycket stekos i frukostmatsalen- ligger i ett närliggande köpcentra.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Ok hotell i Kassel

Lite slitet intryck, men trevlig och bra service.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Eckart

Disliked: Cleanliness, property conditions & facilities
Das zimmer war geräumig, die betten gut. allerdings war keine duschkabine vorhanden, so dass man in der wanne duschen musste, was schlichtweg für meinen mann als körperbehindeter unmöglich war. auf den ersten Blick war das zimmer zwar gereinigt, aber es lagen gut sichtbar auf dem fußboden papierverpackungen.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Exceloebt
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Geen airconditioning terwijl die wel stond vermeld op de website. Ook de normale luchtcirculatie deed het niet. Geen pretje op een warme zomerdag. Het was veel te warm in de kamer.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merveilleux escapade au Best Western Kassel

Un agréable séjour dans cet Hotel avec des personnels accueillants et à votre écoute, prêt à le renouveler dans l’établissement.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Good but there is no air-conditioning...

여름에 더운데 에어컨이 없어서 불편함. 다른 것들은 괜찮았음.
Stayed 1 night in Jun 2019