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Royal Palace Hotel

3.0 star property
Hotel in Almaty with 24-hour front desk and restaurant

Photo gallery for Royal Palace Hotel

Interior
Meeting facility
Exterior
Suite
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
The current price is AU$101
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
Zhansugurov av., 178, Almaty, 050066
  • Place, MEGA Park
    ‪6 min drive‬
  • Place, Panfilov Park
    ‪7 min drive‬
  • Place, Zenkov Cathedral
    ‪7 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Free cots/infant beds
Fridge
TV
Bathrobes
Hairdryer
Private bathroom
Minibar
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room

Highlights

Free cots/infant beds
Fridge
TV
Bathrobes
Hairdryer
Private bathroom
Minibar
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite

Suite

Suite

Highlights

Free cots/infant beds
Fridge
TV
Bathrobes
Hairdryer
Private bathroom
Minibar
Free bottled water
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Sofa Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Fridge
TV
Bathrobes
Hairdryer
Private bathroom
Minibar
Free bottled water
Cable channels
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Standard King Room

  • Sleeps 2

Suite

  • Sleeps 6

Standard Single Room

  • Sleeps 1

Standard Single Room

  • Sleeps 1

Twin Room

  • Sleeps 2

About the area

Almaty

At Royal Palace Hotel you'll be 4.3 km (2.7 mi) from MEGA Park and 4.6 km (2.9 mi) from Gabit Musrepov Kazakh Theatre for Children and Youth. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find laundry facilities, tour/ticket assistance and luggage storage. Continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .In proximity to this 3-property class Turksib District hotel you'll find Shymbulak Ski Resort.

What's nearby

  • MEGA Park - 6 min drive - 5.0 km
  • 28 Panfilov Heroes Memorial Park - 7 min drive - 5.4 km
  • Panfilov Park - 7 min drive - 5.8 km
  • Almaty Cathedral - 7 min drive - 5.8 km
  • Zenkov Cathedral - 7 min drive - 5.8 km

Getting around

  • Almaty Station - 11 min drive
  • Almaly - 16 min drive
  • Almaty (ALA-Almaty Intl.) - 24 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Гламур - ‬17 min walk
  • ‪Место Встречи - ‬2 min walk
  • ‪У Алима - ‬6 min drive
  • ‪Кафе "Рамазан - ‬3 min drive

About this property

Royal Palace Hotel

Hotel in Almaty with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1927 square feet (179 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Royal Palace Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Almaty hotel.

  • 72 guestrooms or units
  • Conference rooms
  • 1927 sq ft of conference space
  • 179 sq. m of conference space
  • Built in 2009
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Royal Palace Hotel offers 72 accommodations with minibars and a safe. Cable televisions are provided.

Bathrooms include a shower, bathrobes, slippers and hairdryers. This Almaty hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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6 Jan - 7 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: KZT 3,000 for adults and KZT 3,000 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,927 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Palace Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 9000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately KZT 3000 for adults and from KZT 3000 for children
  • Airport shuttle fee: KZT 4000 per vehicle (one-way, maximum occupancy 11)
  • Airport shuttle fee per child: KZT 4000 (one-way)
  • Rollaway bed fee: KZT 9000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Palace Almaty
Royal Palace Hotel Almaty
Royal Palace Hotel Hotel
Royal Palace Hotel Almaty
Royal Palace Hotel Hotel Almaty

Frequently asked questions

What is the cancellation policy at Royal Palace Hotel?

Royal Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royal Palace Hotel?

As of 23 Dec 2025, prices found for a 1-night stay for 2 adults at Royal Palace Hotel on 4 Jan 2026 start from AU$101.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royal Palace Hotel?

Yep, Royal Palace Hotel has a free self car park.

Does Royal Palace Hotel serve breakfast?

Yeah, continental breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Royal Palace Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Royal Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Royal Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Royal Palace Hotel?

No, pets and service animals are not allowed.

Royal Palace Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 26 reviews
Rating 8 - Good. 9 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 3 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel for a very good price.
Stayed 5 nights in Aug 2025

8/10 Good

martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Francez April Jane Berciles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a decent stay overall, but a couple of things could be improved. The rooms aren't soundproof, so I was often woken up in the middle of the night by the sound of doors banging from outside. Also, the AC in our original room wasn't working well, and we had to request a room change. That said, the rest of our experience was great. The staff were very helpful and accommodating, which we really appreciated.
Stayed 5 nights in Aug 2025

8/10 Good

Robert, Melbourne Beach

Liked: Staff & service
Close to airport for early flight. WIFI was good and dinner. Not a walk around place. Clean aged but maintained ok.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrey

Liked: Cleanliness, staff & service
The hotel was very old and I requested a non-smoking room however my room smelled like a smoking room. My windows were street view and I could hear the cars all night long. Also there was karaoke till 3:00 a.m. in the morning at the hotel. I wasn't able to get a good night's sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Parvona

Stayed 1 night in Apr 2025

10/10 Excellent

Junaid

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

mohammed junaid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 2 nights in Apr 2025

10/10 Excellent

Ravi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, affordable hotel. Great staff and good food. I would recommend staying here! Not far from airport.
Stayed 3 nights in Sep 2024

6/10 Okay

Abdusame

It was under construction
Stayed 7 nights in Apr 2024

2/10 Terrible

Muhammad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2023

4/10 Poor

Raimi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Martin

Stayed 1 night in May 2023

10/10 Excellent

matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good transit hotel

I used this hotel as a transit hotel and stayed for 10 hours. It was about 30mins away from the airport. The room was clean and comfortable and great value for money.
Stayed 1 night in Aug 2021

8/10 Good

Graham

Liked: Staff & service, property conditions & facilities, room comfort

Overnight stopover in Almaty

This was an overnight stopover between flights. Location of the hotel was in reasonable distance away from Almaty airport and was very reasonable for the cost of a 1 nights stay. I agree with previous comments regarding this hotel where I would not book this hotel if you were planning to use this hotel as a base exploring Almaty and surrounding areas, however would recommend for an overnight stopover between flights.
Stayed 1 night in Dec 2020

6/10 Okay

Fazliddin

Average

Real three star hotel. Room was clear, though, the staff was very much friendly and supportive. Airport shuttle service was very much useful too.
Stayed 1 night in Sep 2018

4/10 Poor

Francoise

Disliked: Cleanliness

Poudre zux yeux

Stayed 1 night in Aug 2025

4/10 Poor

Jonas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Stayed 2 nights in Feb 2024

8/10 Good

Gökmen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Уютно и чисто
Stayed 1 night in Jul 2022