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Mercure Almaty City Center

4.0 star property
Eco-certified hotel with 2 restaurants and full-service spa

Photo gallery for Mercure Almaty City Center

Lobby lounge
Turkish bath/hammam, massages
Interior entrance
Reception
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
  • Spa
  • Gym
  • Parking included
The current price is AU$269
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
53 Abylai Khan Avenue, Almaty, 50004
  • MEGA Park
    ‪10 min walk‬
  • Zenkov Cathedral
    ‪14 min walk‬
  • Almaty Opera House
    ‪3 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, free minibar items, in-room safe

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege King Suite with Sofa

Privilege King Suite with Sofa

Privilege King Suite with Sofa

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege Room with 1 Double Bed

1 bedroom, premium bedding, free minibar items, in-room safe

Privilege Room with 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • Sleeps 3
  • 2 Queen Beds

About the area

Almaty

Mercure Almaty City Center places you steps from Gabit Musrepov Kazakh Theatre for Children and Youth and within a 15-minute stroll of Green Bazaar. Highlights at this eco-friendly hotel include 2 restaurants, a full-service spa and free self-parking. .The restaurant, Gourdet, serves international cuisine and is open for lunch and dinner. Barkhan is the hotel's own lobby lounge. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. Business travelers can take advantage of meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4-property class Almaly District hotel include MEGA Park and Zenkov Cathedral.

What's nearby

  • MEGA Park - 10 min walk - 0.9 km
  • Zenkov Cathedral - 14 min walk - 1.2 km
  • Panfilov Park - 19 min walk - 1.6 km
  • Almaty Opera House - 3 min drive - 2.3 km
  • Almaty Central Stadium - 5 min drive - 3.9 km

Getting around

  • Almaty Station - 12 min walk
  • Almaly - 20 min walk
  • Almaty (ALA-Almaty Intl.) - 30 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪City - ‬4 min walk
  • ‪Wendy’s - ‬5 min walk
  • ‪Bowler Coffee Roasters - ‬5 min walk
  • ‪Sandyq - ‬3 min walk

About this property

Mercure Almaty City Center

Eco-certified hotel with 2 restaurants and full-service spa
Mercure Almaty City Center offers its guests a full-service spa, Access to hot tub, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a library are also featured at the eco-certified Mercure Almaty City Center. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Almaty hotel.

  • 117 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Mercure Almaty City Center offers 117 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with digital channels. Bathrooms include a bath, bathrobes, slippers and bidets.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Local and international cuisine, al fresco dining

Novotel Almaty City Center

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 137 reviews
The price is AU$283
includes taxes & fees
5 Oct - 6 Oct
Novotel Almaty City Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: KZT 10,000 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Barkhan
  • Gourdet

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Dressing gowns
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Almaty City Center

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 10000 per person
  • Airport shuttle fee: KZT 10000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Almaty City Center Hotel
Mercure Almaty City Center
Mercure Almaty City Center Hotel
Mercure Almaty City Center Almaty
Mercure Almaty City Center Hotel Almaty

Frequently asked questions

What is the cancellation policy at Mercure Almaty City Center?

Mercure Almaty City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Almaty City Center?

As of 22 Sept 2025, prices found for a 1-night stay for 2 adults at Mercure Almaty City Center on 27 Sept 2025 start from AU$268.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Almaty City Center?

Yep, Mercure Almaty City Center has a free self car park. Onsite parking is limited.

Is there a spa on site at Mercure Almaty City Center?

Yep, there is an onsite spa at Mercure Almaty City Center. You'll enjoy services like massages.

What makes Mercure Almaty City Center a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mercure Almaty City Center.

Is Mercure Almaty City Center family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Mercure Almaty City Center is a hit with families.

Does Mercure Almaty City Center serve breakfast?

Yeah, buffet brekkie is on offer on weekdays between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Almaty City Center?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mercure Almaty City Center?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Almaty City Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Almaty City Center?

No, pets and service animals are not allowed.