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KAIER

Property class: 3

Photo gallery for KAIER

The exterior of the Kai Hotel with a clear entrance, steps leading up to the doors, and a sign above the entrance.
A hotel lobby with a red sofa, a chandelier, a large window, and a tiled floor.
A hotel lobby with a reception desk, a red sofa, a chandelier, and a checkered floor.
A wooden wardrobe with two shelves and a hanging robe.
A hotel room with two beds, a ceiling air conditioner, a view of the outside, and a balcony with blue curtains.

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is AU$76
includes taxes & fees
11 Dec - 12 Dec

Explore the area

View map
31 Aitieva, Almaty, Almaty Region, 050026
  • Place, St Nicholas Cathedral
    ‪3 min drive‬
  • Place, Kazakhstan Museum of Arts
    ‪3 min drive‬
  • Place, Almaty Central Stadium
    ‪4 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, City View

A neatly made bed with white bedding, a wooden headboard, and a small wooden nightstand with a remote control.

Standard Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

A hotel room with a bed, a TV mounted on the wall, and a desk with a remote control.

Deluxe Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

About the area

Almaty

KAIER puts you in the centre of Almaty, 1.9 km (1.2 mi) from Auezov Kazakh Drama Theatre and 1.9 km (1.2 mi) from Fantasy World Almaty. Highlights at this hotel include free continental breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services and luggage storage. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .In proximity to this 3-property class Almaly District hotel you'll find Shymbulak Ski Resort.

What's nearby

  • Fantasy World Almaty - 2 min drive - 1.6 km
  • St Nicholas Cathedral - 3 min drive - 2.0 km
  • Republican German Drama Theatre - 3 min drive - 2.3 km
  • Kazakhstan Museum of Arts - 3 min drive - 2.7 km
  • Almaty Central Stadium - 4 min drive - 3.1 km

Getting around

  • Almaly - 13 min drive
  • Almaty Station - 20 min drive
  • Almaty (ALA-Almaty Intl.) - 40 min drive

Restaurants

  • ‪Pivzavod.kz - ‬6 min walk
  • ‪Fort Vernyi - ‬8 min walk
  • ‪Next Door Coffee - ‬8 min walk
  • ‪Eva Coffee - ‬4 min walk
  • ‪Shipudim - ‬5 min walk

About this property

KAIER

Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly KAIER also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Almaty hotel.

  • 24 guestrooms or units
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
KAIER offers 24 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and complimentary bathrobes. This individually decorated and furnished accommodation includes desks. Guests can make use of the shared/communal kitchen. Bathrooms include a shower, slippers and hairdryers.

This Almaty hotel provides complimentary wireless Internet access. 80-cm flat-screen televisions come with digital channels, first-run films and Netflix. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Lift (72 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Hob
  • Meal delivery service
  • Microwave on request
  • Paper towels
  • Refrigerator on request
  • Shared kitchen access
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at KAIER

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

KAIER Hotel
KAIER Almaty
KAIER Hotel Almaty

Frequently asked questions

What is the cancellation policy at KAIER?

KAIER offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at KAIER?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at KAIER on 11 Dec 2026 start from AU$76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at KAIER?

Yep, KAIER has a free self car park.

Does KAIER serve breakfast?

Sure does, free continental brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at KAIER?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at KAIER?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at KAIER?

No, pets and service animals are not allowed.

KAIER Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 7 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

5.4/10

Cleanliness

7.0/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The front desk staff are really helpful.
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service
Reception is helpful but kitchen is not !
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible only one word for full stay and even for expedia support.
Stayed 6 nights in Mar 2026
Verified review

6/10 Okay

Out dated way outdated breakfast was bad
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

It’s the choice I made ….

Inside the room was clean with ac and water bottles. But the door and the Frame itself wasn’t the most updated. Location was okay with quick walk to the bus route to the airport and main bus station. The breakfast was poor, I noticed the server bringing other plates of food look better than the plate I was given, mine had old brown apple slices and stale brown bread. Maybe the kitchen staff treated me less because I was a person of colour, probably. Front desk was ok and answered my questions.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
附近生活便利，但酒店床上用品和毛巾太差
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024