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Hôtel Universel

3.5 star property

Photo gallery for Hôtel Universel

Indoor pool
Deluxe Room
Food court
Turkish bath/hammam, body treatments, Swedish massages, body wraps
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is AU$195
includes taxes & fees
28 June - 29 June

Explore the area

View map
1000, Boulevard des Cascades, Alma, QC, G8B3G4
  • Place, Alma College
    ‪7 min walk‬
  • Place, Mario-Tremblay Centre
    ‪2 min drive‬
  • Place, Ville d'Alma Spectacles
    ‪3 min drive‬
  • Airport, Roberval, QC (YRJ)
    ‪72 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(50 reviews)
  • Water view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(85 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

About the area

Alma

A family-friendly stay in Alma awaits you at Hôtel Universel. You'll be 17 km (10.5 mi) from Lac St Jean Beach and 22.9 km (14.2 mi) from Jardin Scullion. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include Swedish massages, body wraps and mani/pedis. The restaurant, Pacini, serves Italian cuisine. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Turkish bath/hammam, Hot tub and kids' swimming pool. Business amenities include 13 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, free use of bicycles and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Sights in the region of this 3.5-property class Alma hotel include Fairy Hole Cavern Park and Historic Village of Val-Jalbert.

What's nearby

  • Centenary Footbridge - 5 min walk - 0.5 km
  • Alma College - 7 min walk - 0.6 km
  • Mario-Tremblay Centre - 2 min drive - 1.5 km
  • Ville d'Alma Spectacles - 3 min drive - 2.3 km
  • Historic Village of Val-Jalbert - 58 min drive - 72.2 km

Getting around

  • Jean Lesage International Airport (YQB) - 172 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Resto Roberto - ‬16 min walk
  • ‪Café du Clocher - ‬7 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Bar-Restaurant Chez Mario Tremblay - ‬6 min walk

About this property

Hôtel Universel

Hôtel Universel offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 13 meeting rooms, and coworking spaces are available. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Hôtel Universel. Self parking is free.

This 3.5-star Alma hotel is smoke free.

  • 71 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Universel offers 71 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels.

This Alma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam.

Similar properties

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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The price is AU$178
includes taxes & fees
28 June - 29 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 22 for adults and CAD 9 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacini

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 14 to 22 for adults and CAD 9 to 15 for children
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 008072, 2026-11-30

We should mention

  • Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma

Frequently asked questions

What is the cancellation policy at Hôtel Universel?

Hôtel Universel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Universel?

As of 25 June 2026, prices found for a 1-night stay for 2 adults at Hôtel Universel on 28 June 2026 start from AU$195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Universel?

Yep, Hôtel Universel has a free self car park.

Are there any beaches close to Hôtel Universel?

The closest beach to Hôtel Universel is Lac St Jean Beach (9.3 km).

Is there a spa on site at Hôtel Universel?

Yep, there is an onsite spa at Hôtel Universel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Hôtel Universel have a pool?

Hôtel Universel has an indoor pool and a kids' pool. The pool is open 9:00 AM to 9:00 PM.

What makes Hôtel Universel a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hôtel Universel.

Is Hôtel Universel family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Hôtel Universel is a hit with families.

Does Hôtel Universel serve breakfast?

Yeah, full breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hôtel Universel?

No, Hôtel Universel does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Universel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hôtel Universel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hôtel Universel?

No, pets are not allowed.

Hôtel Universel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
This was the best hotel of our six hotel stays
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Nice hotel- good restaurant
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good food
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Justus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really like the fact that they didn't ask for a deposit.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service, amenities
GREAT ROOM, I LOVED THE CONFERENCE ROOM
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, nice rooms, comfortable bed, all good!!
Stayed 1 night in Jan 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
room was spotless
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities
Super service!!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marie-Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Super Hotel
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Hélène

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great stay and great view.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean, well maintained hotel. Surprising amount of services and quality dining available for a small city. Easy to walk around.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Nathalie

Everything was Perfect !
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities
We were in the new section. Brand new room. Very spacious and spotless. The bathroom even had heated flooring. They kid's really enjoyed the indoor pool and hot tub. We'll be back for sure!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jan 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa-like location with a nicely appointed atrium with pool, hot tub and sauna.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Justus

Liked: Cleanliness, staff & service
The room was clean. The reception was quick to handle my check in. No issue.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kadjo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The spa, jacuzzi was dirty
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Peter

Liked: Amenities
Barbour’s a Remus
Stayed 1 night in Oct 2025
Verified

8/10 Good

Manon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice. Bed very comfortable. The only issue was that the bathroom had an unpleasant smell.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

jose antonio

Liked: Amenities
Good service nice city
Stayed 2 nights in Oct 2024

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