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Hôtel Universel

Property class: 3.5

Photo gallery for Hôtel Universel

An indoor swimming pool with a view of the ocean through a large window. There are lounge chairs and a dining area with a table and chairs.
A hotel room with a bed, a desk, a chair, a mirror, and a wardrobe.
A restaurant setting with a table set for dining, featuring a pizza, a wine glass, and a bottle of wine.
A terrace with round tables and chairs, a large umbrella, and a view of a residential area.
A reception area with a reception desk, a wall-mounted sign, a shelf with products, and a black mat on the floor.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is AU$178
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
1000, Boulevard des Cascades, Alma, QC, G8B3G4
  • Place, Alma College
    ‪7 min walk‬
  • Place, Mario-Tremblay Centre
    ‪2 min drive‬
  • Place, Ville d'Alma Spectacles
    ‪3 min drive‬
  • Airport, Roberval, QC (YRJ)
    ‪74 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, and a television.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(57 reviews)
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(104 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a bed, a red leather sofa, a cityscape artwork on the wall, and a large window with curtains.

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

A modern hotel room with a large bed, wooden headboard, white curtains, and a wooden floor.

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, wooden headboards, white bedding, and a window with sheer curtains.

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

A modern bedroom with a wooden bed, bedside tables, and a built-in wardrobe.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Alma

A family-friendly stay in Alma awaits you at Hôtel Universel. You'll be 17 km (10.5 mi) from Lac St Jean Beach and 22.9 km (14.2 mi) from Jardin Scullion. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include Swedish massages, body wraps and mani/pedis. The restaurant, Pacini, serves Italian cuisine. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Turkish bath/hammam, Hot tub and kids' swimming pool. Business amenities include 13 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, free use of bicycles and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Sights in the region of this 3.5-property class Alma hotel include Fairy Hole Cavern Park and Historic Village of Val-Jalbert.

What's nearby

  • Centenary Footbridge - 5 min walk - 0.5 km
  • Alma College - 7 min walk - 0.6 km
  • Mario-Tremblay Centre - 2 min drive - 1.5 km
  • Ville d'Alma Spectacles - 3 min drive - 2.3 km
  • Historic Village of Val-Jalbert - 60 min drive - 72.2 km

Getting around

  • Jean Lesage International Airport (YQB) - 172 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Resto Roberto - ‬16 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Restaurant L'Entre-Gens - ‬10 min drive
  • ‪Café du Clocher - ‬7 min walk

About this property

Hôtel Universel

Hôtel Universel offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 13 meeting rooms, and coworking spaces are available. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Hôtel Universel. Self parking is free.

This 3.5-star Alma hotel is smoke free.

  • 71 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Universel offers 71 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels.

This Alma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam.

Similar properties

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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 889 reviews
The price is AU$163
includes taxes & fees
8 Dec - 9 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 22 for adults and CAD 9 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacini

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 14 to 22 for adults and CAD 9 to 15 for children
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 008072, 2026-11-30

We should mention

  • Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma

Frequently asked questions

What is the cancellation policy at Hôtel Universel?

Hôtel Universel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Universel?

As of 7 Nov 2026, prices found for a 1-night stay for 2 adults at Hôtel Universel on 7 Dec 2026 start from AU$178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Universel?

Yep, Hôtel Universel has a free self car park.

Are there any beaches close to Hôtel Universel?

The closest beach to Hôtel Universel is Lac St Jean Beach (9.3 km).

Is there a spa on site at Hôtel Universel?

Yep, there is an onsite spa at Hôtel Universel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Hôtel Universel have a pool?

Hôtel Universel has an indoor pool and a kids' pool. The pool is open 9:00 AM to 9:00 PM.

What makes Hôtel Universel a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hôtel Universel.

Is Hôtel Universel family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Hôtel Universel is a hit with families.

Does Hôtel Universel serve breakfast?

Yeah, full breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hôtel Universel?

No, Hôtel Universel does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Universel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hôtel Universel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hôtel Universel?

No, pets are not allowed.

Hôtel Universel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 658 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, convenient location and clean hotel!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and great breakfast
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was clean and kids were enjoying the facility.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was newly renovated. The staff was very friendly. Beautiful area to visit.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice hotel- good restaurant
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This was the best hotel of our six hotel stays
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and wonderful view . Nice bar and cinema on site ! It’s a must
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Good rooms
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good food
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good pool temperature. We got 2 nights and didn"t wanna leave.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Everything was perfect. Realy new. Je le recommande.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room should have been made up more frequently. The parking in front of the hotel was very full in the evenig. Staff were nice. Hotel was well located and close to restaurants and main highway,
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yessss
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really like the fact that they didn't ask for a deposit.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place ! Thank you
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

We didn’t take breakfast but every thing was right
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
GREAT ROOM, I LOVED THE CONFERENCE ROOM
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great stay and great view.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 4 nights in Jul 2026

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