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3.7 out of 5

"Some issues with inexperienced staff " More

By a verified traveller on Thu 15 Sep 2022

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Hotel Description

Stay at Alice Springs Hotel puts you in the heart of Alice Springs, within steps of Adelaide House and Todd Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a spa tub, and laundry facilities. There's also the convenience of an airport shuttle.

Places within a short walk of this 3.5-star Alice Springs hotel include Mbantua Fine Art Gallery and Cultural Museum and Australian Aboriginal Dreamtime Gallery.

Standard Double or Twin Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$187* Per night/room 11 Dec. - 12 Dec.

Executive Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Quadruple Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Classic Double or Twin Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Stay at Alice Springs Hotel ratings based on 59 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Stay at Alice Springs Hotel

Everyone (25) Couples (14) Family (12)
1 out of 5
Property has been neglected maintenance wise.

Posted by , from Parap on 17 Sep. 2022

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5 out of 5
Some issues with inexperienced staff

Posted by on 15 Sep. 2022

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5 out of 5

Posted by on 28 Aug. 2022

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5 out of 5
This hotel is ideally located with walking distance to shopping areas and places of interest. The staff are friendly, helpful and welcoming.

Posted by on 6 Aug. 2022

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4 out of 5
Close to town centre, property appears to be in middle or refurbishment all garden removed and closed off. Hopefully the courtyard will look more appealing when it is finished.

Posted by on 4 Aug. 2022

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4 out of 5
Room not stocked with milk, staff shortages - due to Covid so not a fault but still inconvenient. TV remote didn’t work. Restaurant food awful but room fab, clean, good linen n bedding, great location.

Posted by on 2 Aug. 2022

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3 out of 5
staff lovely, rooms need an upgrade, pretty clean unless you look closer. bed comfortable and clean just old and shabby. bathroom most of the grout had fallen out but shower nice and strong and hot. ok but expensive for what it was.

Posted by on 28 Jul. 2022

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4 out of 5
Good clean unit, comfortable, but they need to provide a guest information folder in the room so you know what the place has to offer. Need to check that all appliances in room work as they should. Underground carpark is like a dungeon, lighting very bad in the middle

Posted by on 25 Jul. 2022

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4 out of 5
Nice

Posted by on 8 Jul. 2022

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5 out of 5
The rooms where very very clean the bed was so comfortable, and I love the fact that the car carpark was secured. The interior when I first got there at reception was awesome and the staff member was extremely helpful and friendly credit to the hotel, my wife and I will certainly be back again when passing through Alice springs

Posted by on 30 Jun. 2022

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About the Stay at Alice Springs Hotel

Location 11 Leichardt Tce, Alice Springs, NT 0870

Property Features

Stay at Alice Springs Hotel offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Stay at Alice Springs Hotel. An airport shuttle during limited hours is available for a fee. Self parking is free. This 3.5-star Alice Springs hotel is smoke free.

  • 109 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ciccone Alice Springs Station (3 km / 1.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Stay at Alice Springs Hotel offers 109 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. 40-cm LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

Stay at Alice Springs Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Stay at Alice Springs Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 20 per person (one-way)
  • Airport shuttle fee per child: AUD 10 (one-way), (from 2 to 12 years old)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alice Springs Aurora
  • Aurora Alice Springs
  • Aurora Hotel Alice Springs
  • Alice Springs Aurora Hotel
  • Aurora Alice Springs Hotel Alice Springs
  • Aurora Alice Springs Hotel
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.