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4.2 out of 5

"We used this hotel pre and post the Larapinta walk. Perfect location to everything we needed. " More

By a verified traveller on Fri 24 Aug 2018

Hotel Description

Aurora Alice Springs puts you in the heart of Alice Springs, within steps of Adelaide House and Todd Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 109 rooms feature free WiFi, cable TV, and coffee/tea makers. In-room dining is easy with amenities like fridges and room service. Free newspapers, hairdryers, and irons/ironing boards are also available.

The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas, a spa tub, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM.

Places within a short walk of this 3.5-star Alice Springs hotel include Australian Aboriginal Dreamtime Gallery and Alice Springs Reptile Centre is within 15 minutes.

Standard Loft

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$102 per night

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aurora Alice Springs ratings based on 547 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Aurora Alice Springs

Everyone (355) Couples (140) Family (50)
5 out of 5

Posted by on 12 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Rajiv

Dear Guest, Thank you very much for your wonderful feedback. We are delighted to hear you enjoyed your stay and we hope to welcome you back again in the near future. Thank you! Kind regards,

3 out of 5

Posted by on 17 Mar. 2019

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Comment from Hotel Management

16 Apr. 2019 by Rajiv

Dear Guest, Thank you very much for your feedback. We hope you enjoyed your stay and we hope to welcome you back again in the near future. Thank you! Kind regards,

3 out of 5
Front staff were rude and unhelpful. Family room was adequate but missing toaster and microwave. Parking area is small and difficult if you drive a larger vehicle.

Posted by on 14 Mar. 2019

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Comment from Hotel Management

23 Mar. 2019 by Rajiv

Hello, Thank you for your feedback. Please accept our apologies for your experience with us. Kindly, treat it as a matter of exception rather than a true reflection of our service and provide us an opportunity during your next visit to Alice springs so we could provide a superior service. In the mean time, we will take your feedback on board for future improvements. Thank you Kind regards,

2 out of 5
The recreptionist was very rude. The breakfast lady had no interest in her job and got our order wrong 3 times

Posted by on 5 Mar. 2019

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Comment from Hotel Management

16 Apr. 2019 by Rajiv

Dear Guest, Please accept our apologies for your experience on your recent stay. Kindly, treat this as a matter of exception rather than a true reflection of our service and we look forward for an opportunity to provide a superb service during your next visit. Thank you once again for sharing your feedback as this helps us to improve. Kind regards,

2 out of 5

Posted by on 12 Feb. 2019

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3 out of 5
Hotel is in a good location i found the girl at the front desk rude.

Posted by on 6 Feb. 2019

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5 out of 5

Posted by on 15 Jan. 2019

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Comment from Hotel Management

16 Jan. 2019 by Aurora Management

Dear Sir/Madam, Thank you for taking the time to provide such valuable feedback following your recent stay. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel soon. Kind regards, Aurora Management

4 out of 5
Air con wasn't on when I arrived, and it took most of the evening to cool the room down. Other than that, the Aurora is a great place to stay! :)

Posted by on 13 Jan. 2019

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Comment from Hotel Management

16 Jan. 2019 by Aurora Management

Dear C, Thank you for taking the time to provide such valuable feedback following your recent stay. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel soon. Kind regards, Aurora Management

4 out of 5

Posted by on 10 Jan. 2019

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Comment from Hotel Management

16 Jan. 2019 by Aurora Management

Dear Sir/Madam, Thank you for taking the time to provide such valuable feedback following your recent stay. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel soon. Kind regards, Aurora Management

5 out of 5
bed in executive room, sooo comfy, very clean, great balcony

Posted by on 28 Dec. 2018

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Comment from Hotel Management

16 Jan. 2019 by Aurora Management

Dear Sir/Madam, Thank you for taking the time to provide such valuable feedback following your recent stay. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel soon. Kind regards, Aurora Management

Property Features

Aurora Alice Springs offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and a garden are also featured at the business-friendly Aurora Alice Springs. Free self parking is available. This 3.5-star Alice Springs hotel is smoke free.

  • 109 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Alice Springs, NT (ASP) (15.9 km / 9.9 mi)
  • Train station: Ciccone Alice Springs Station (2.5 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Aurora Alice Springs offers 109 forms of air-conditioned accommodation which are accessible via exterior corridors, and features free newspapers and coffee/tea makers. Cable televisions are provided. Bathrooms include complimentary toiletries and a hairdryer. This Alice Springs hotel provides complimentary wireless Internet access.

  • In-room dining (limited hours)
  • Cable channels
  • Fridge
  • Coffee maker
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Aurora Alice Springs has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 19 per person (approximately)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aurora Alice Springs Hotel
  • Aurora Alice Springs
  • Aurora Hotel Alice Springs
  • Alice Springs Aurora Hotel
  • Aurora Alice Springs Hotel Alice Springs