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"I always like the staff and usually the accommodation is good ...but this time, l had two room changes because l was greeted with stained sheets in th ... " More

By a verified traveller on Thu 09 Jul 2020

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Hotel Description

Aurora Alice Springs puts you in the heart of Alice Springs, within steps of Adelaide House and Todd Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 109 rooms feature LCD TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Room service, safes, and hair dryers are also available.

The hotel's own bar/lounge is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a spa tub, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of an airport shuttle.

Places within a short walk of this 3.5-star Alice Springs hotel include Australian Aboriginal Dreamtime Gallery and Alice Springs Reptile Centre is within 15 minutes.

Classic Double or Twin Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$78* Per night/room 24 Aug. - 25 Aug.

Executive Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Quadruple Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Double or Twin Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double or Twin Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Studio, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aurora Alice Springs ratings based on 6 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Aurora Alice Springs

Everyone (5)
3 out of 5
I always like the staff and usually the accommodation is good ...but this time, l had two room changes because l was greeted with stained sheets in the first two...this burst my bubble for Aurora. Over the past month or so l have been staying consistantly here and all had been good up until now.

Posted by , from Central Desert on 9 Jul. 2020

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3 out of 5
Positives - Clean, central, staff great. Negatives - furniture antiquated, food selection not great or what you expect. Prices good

Posted by , from central desert on 14 Jun. 2020

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2 out of 5
We asked to change room as bathroom not appearing up to clean standard, however being mindful that facilities need upgrading. The room was not serviced staying two days. Had to phone at 5.30 pm and request new linen, soap and tissues. I like the convenience of the hotel. Lovely outdoor facilities and close to the inner city- mall Staff friendly

Posted by on 3 May 2020

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1 out of 5

Posted by on 30 Mar. 2020

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4 out of 5

Posted by on 16 Mar. 2020

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3 out of 5

Posted by on 14 Mar. 2020

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Property Features

Aurora Alice Springs offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Aurora Alice Springs. An airport shuttle during limited hours is available for a fee. Self parking is free. This 3.5-star Alice Springs hotel is smoke free.

  • 109 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Alice Springs, NT (ASP) (14.9 km / 9.3 mi)
  • Train station: Ciccone Alice Springs Station (3 km / 1.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Aurora Alice Springs offers 109 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. 40-cm LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Alice Springs hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Aurora Alice Springs has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available from 6:30 AM to 8:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered from 6:30 AM to 8:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 19 per person (approximately)
  • Airport shuttle fee: AUD 20 per person (one-way)
  • Airport shuttle fee per child: AUD 10 (one-way), (from 2 to 12 years old)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alice Springs Aurora
  • Aurora Alice Springs
  • Aurora Hotel Alice Springs
  • Alice Springs Aurora Hotel
  • Aurora Alice Springs Hotel Alice Springs
  • Aurora Alice Springs Hotel
  • Aurora Alice Springs Hotel
  • Aurora Alice Springs Alice Springs
  • Aurora Alice Springs Hotel Alice Springs

You should know

  • Aurora Alice Springs offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.