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Cameron House on Loch Lomond

5.0 star property
Luxury hotel with 4 restaurants and marina

Photo gallery for Cameron House on Loch Lomond

Exterior
Room | Living area
Indoor pool, outdoor pool, pool loungers
Suite (Cameron) | Terrace/patio
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
The current price is AU$772
includes taxes & fees
24 June - 25 June

Explore the area

Map
A82, Alexandria, Scotland, G83 8RE
  • Loch Lomond Shores
    ‪20 min walk‬
  • SEA LIFE Loch Lomond Aquarium
    ‪4 min drive‬
  • Balloch Castle
    ‪6 min drive‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪22 min drive‬

Room options

View all photos for Twin Room (Guest)

Twin Room (Guest)

Twin Room (Guest)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (The Loch)

Suite (The Loch)

Suite (The Loch)

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Cameron)

Suite (Cameron) | Living area

Suite (Cameron)

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Guest, Auld House)

Double Room (Guest, Auld House)

Double Room (Guest, Auld House)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Guest)

Double Room (Guest)

Double Room (Guest)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Balcony (Loch View)

Double Room, Balcony (Loch View)

Double Room, Balcony (Loch View)

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Tower

Suite, Tower

Suite, Tower

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Loch View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Double Room (Loch View)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Loch View, Auld House)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite (Loch View, Auld House)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Balcony (Loch View)

Family Room, Balcony (Loch View)

Family Room, Balcony (Loch View)

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • Water view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite (Loch View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite (Loch View)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Water view
  • Sleeps 4
  • 1 King Bed

About the area

Alexandria

A luxury stay in Alexandria awaits you at Cameron House on Loch Lomond. Within a 20-minute stroll, you'll find Loch Lomond and Loch Lomond Shores. Highlights at this family-friendly hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .A relaxing visit to Cameron Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the mud bath and sauna. The restaurant, Cameron Grill, serves international cuisine and is open for breakfast and dinner. Enjoy the golf course, indoor swimming pool, outdoor swimming pool and marina. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 5-property class Alexandria hotel you'll find Loch Lomond and The Trossachs National Park.

What's nearby

  • Duck Bay Beach - 9 min walk - 0.8 km
  • Loch Lomond - 19 min walk - 1.7 km
  • Loch Lomond Shores - 20 min walk - 1.7 km
  • SEA LIFE Loch Lomond Aquarium - 4 min drive - 3.3 km
  • Balloch Castle - 6 min drive - 4.3 km

Getting around

  • Balloch Station - 6 min drive
  • Glasgow International Airport (GLA) - 34 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Fountain Cafe - ‬5 min drive
  • ‪Chimes - ‬4 min drive
  • ‪Blue Lagoon - ‬4 min drive
  • ‪The Dog House - ‬4 min drive

About this property

Cameron House on Loch Lomond

Luxury hotel with 4 restaurants and marina
Cameron House on Loch Lomond offers its guests a full-service spa, a golf course, and a marina. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

An outdoor pool, an indoor pool, and a children's pool are also featured at the luxury Cameron House on Loch Lomond. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This Victorian Alexandria hotel is smoke free.

  • 134 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 1990
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
Cameron House on Loch Lomond offers 134 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desk chairs. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium satellite channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers. This Alexandria hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cameron Spa has 17 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Italian

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  • Parking included
  • Free WiFi
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4.5 out of 5, Wonderful, 340 reviews
The price is AU$380
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 for adults and GBP 25 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Boat House
  • Cameron Grill
  • Club House

Things to do

  • 18-hole golf course
  • Archery
  • Bicycle rentals
  • Boat tours
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf
  • Golf driving range
  • Health club
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Marina
  • On a lake
  • Pool loungers

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk chair
  • Heating
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25 for adults and from GBP 25 for children
  • Airport shuttle fee: GBP 240.00 per vehicle (return, maximum occupancy 4)
  • Pet fee: GBP 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cameron House
Cameron House Loch Lomond Hotel Alexandria
Cameron Loch Lomond
De Vere Cameron House Loch Lomond
De Vere Cameron House Loch Lomond Hotel
House Loch Lomond
Loch Lomond Cameron
Loch Lomond Cameron House
Loch Lomond House
Vere Cameron House
Cameron House Loch Lomond Hotel
Cameron House Hotel
De Vere Cameron House Hotel West Dunbartonshire
De Vere Cameron Arden
Cameron House On Loch Lomond Scotland/Alexandria, United Kingdom
Cameron Hotel House
De Vere Cameron Hotel
Cameron House Loch Lomond Alexandria
De Vere Cameron House on Loch Lomond

Frequently asked questions

What is the cancellation policy at Cameron House on Loch Lomond?

Cameron House on Loch Lomond offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cameron House on Loch Lomond?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at Cameron House on Loch Lomond on 24 June 2025 start from AU$771.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cameron House on Loch Lomond?

Yep, Cameron House on Loch Lomond has a free self car park.

Are there any beaches close to Cameron House on Loch Lomond?

Yep, Cameron House on Loch Lomond is a short 8-minute walk from Duck Bay Beach. Fun beach activities include fishing. You can also find boat tours.

Is there a spa on site at Cameron House on Loch Lomond?

Yep, Cameron Spa is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Cameron House on Loch Lomond have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Cameron House on Loch Lomond have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Cameron House on Loch Lomond?

Cameron House on Loch Lomond features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Cameron House on Loch Lomond a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Cameron House on Loch Lomond.

Is Cameron House on Loch Lomond family-friendly?

You bet! With amenities such as a children's club, a children's pool and children's meals, it's no surprise that Cameron House on Loch Lomond is a hit with families.

Does Cameron House on Loch Lomond serve breakfast?

Yeah, full breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Cameron House on Loch Lomond?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Cameron House on Loch Lomond?

Yep, you can grab a meal at Cameron House on Loch Lomond's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Cameron House on Loch Lomond?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Cameron House on Loch Lomond?

Dogs are welcome at Cameron House on Loch Lomond, with food and water bowls and litter trays on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Cameron House on Loch Lomond?

Yep, Cameron House on Loch Lomond has an 18-hole golf course. You will also find a golf driving range.

Cameron House on Loch Lomond Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 171 reviews
Rating 8 - Good. 27 out of 171 reviews
Rating 6 - Okay. 17 out of 171 reviews
Rating 4 - Poor. 8 out of 171 reviews
Rating 2 - Terrible. 2 out of 171 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great fantastic

fantastic stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star!!!

Just exceptional!! Perfect hotel and facilities along with such great friendly helpful staff. Couldn’t ask for better.
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outdoors
Stayed 2 nights in Nov 2024

10/10 Excellent

Marjan, honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property, but the restaurant was very expensive for the portions delivered
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, property conditions & facilities
Another great stay. Our dinner in the Cameron grill was superb and the rooms never disappoint.
Stayed 1 night in Nov 2024

6/10 Okay

Brittany

Travelled with partner
Liked: Staff & service, amenities
While Cameron House is beautiful and iconic it left quite a bit to be desired from a luxury travel perspective. A few issues we encountered on our stay: Terrible pillows (actually opted to sleep without) Inadequate wine list in certain areas (each bar / restaurant carries different wines so if you find one you like you can’t necessarily get it anywhere). Poor room cleaning during stay (felt very rushed, surfaces still had crumbs etc from breakfast / dirty plates sat outside the room for over 14 hours). Toilet was in the shower, wet room style, which resulted in wet socks whenever using the facilities or the need to put on shoes or slippers (not sure if all rooms are laid out the same). Lengthy room service / housekeeping request time (up to 5 hrs to get new towels because we had to dry the floor). Good things: Beautiful property. Yummy food. Nice staff. Would go again if it was 1/3 of the price for reasons noted above.
Stayed 2 nights in Oct 2024

4/10 Poor

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Higher Expectations

Stayed at the stunning Cameron House on Loch Lomond for a Birthday weekend, but quite disappointed given the price you pay. Very inadequate dinning facilities which don't seat very many people. We couldn't get in for any dinners during our stay as all fully booked. Not great when you go to a remote hotel and not many eating options. Also related to this not a lot of seating at breakfast and waited a while for a free table to come up each morning. Nice bar but wine list very disappointing. In fact for someone who likes wine don't go here. The main bar has a red wine list of 2 neither any good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

We came here a few years back only days after they reopened due to the fire. Then it was chaotic in the restaurants service struggled and it was an expensive mare of a weekend. This weekend we returned. The boathouse restaurant changed to La Vista. Superbly decorated and the food superb. Service on point. No noise reverberation and such a superb evening thank you to all the staff there that made it so good. 10/10 score. The Cameron grill at breakfast is a joy. Pleasant staff, buffet style and top quality food. Evening thanks to Caitlin serving us was fabulous. Thanks goes to the staff especially Caitlin for such a great evening, polar opposite to the experience two years ago Afternoon tea in the lounge is stomach stuffing. More-ish cakes and sandwiches and excellent tea. The stay was just what our money deserved. Thank you to the staff who have sorted out the calamity from earlier years. Stay here whilst expensive it’s worthy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vikramjeet

Stayed 1 night in Sep 2024

8/10 Good

Christina

Travelled with partner
Liked: Staff & service
The reception was excellent. The room was not a suite, even though it was classified as such & expensive. The grill restaurant is really excellent. The Italian restaurant was very average. The location of the hotel is superb.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely setting and well maintained property. Great menu and food is excellent.
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super friendly and helpful but we thought there’d be better on site trails that loop and also a cafe- usually in other 5 stars we’ve stayed in there is also a mini bar included with more than water.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel but for very specific travelers

Great hotel, very friendly staff and beautiful area. Food was truly awful and was way too crowded with kids
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2024

10/10 Excellent

talat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Fabulous service. Simple thing to improve experience - bottled water in bedrooms should be a given in a 5 star hotel Ate at The Grill. Magnificent
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms in expansion were nice and modern
Stayed 3 nights in May 2024

6/10 Okay

jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was terrible. The rest of the property was amazing and for the most part, the staff was extremely helpful. We had a small issue with getting our additional bathroom stuff other than that a fantastic place to vacation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacqueline

Travelled with partner
Fantastic night away. Beautiful hotel and staff are amazing
Stayed 1 night in Jul 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good points are the d enic location, the rooms, swimming pool and facilities. On a negative side, though the hotel has grwat staff, they are severely short staffed, meaning you have extended waits for checkin/checkout, drinks, meals etc. They also overcharge in many of the restaurants and have hidden charges. For example, if you want fries with a burger, they charge an extra 6 pounds on the already expensive 16 pounds. The Italian restaurant is the best value for money but it is crowded, cramped and noisy. Furthermore, we had to wait 1.5 hours for a table. The staff were working like slaves so it was inevitable that they forgot some of our order and we had to remind them several times. The hotelnis severely understaffed and it is a big problem.
Stayed 1 night in Jul 2024

10/10 Excellent

Janice

Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Stayed 1 night in Jul 2024