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Aifu Resort

Property class: 3

Photo gallery for Aifu Resort

A pool area with multiple swimming pools, sun loungers, umbrellas, and a bridge connecting the pools.
A buffet table with various baked goods and pastries.
An outdoor cafe with wooden tables and chairs, a large screen, and a view of the sea.
A lobby with a check-in counter, a reception desk, a sofa, and a coffee station.
A hotel room with a bed, a TV, a desk, a sofa, and a dining table with food.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Sheraton Montazah Towers, Cournish Road, Alexandria
  • Place, Montazah Palace
    ‪14 min walk‬
  • Place, Montazah Beach
    ‪15 min walk‬
  • Place, El Mamurah Beach
    ‪4 min drive‬

Room options

View all photos for Room

A hotel room with a large bed, wooden headboard, a nightstand, a wardrobe, and a small desk with a mirror.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, nightstands, a wardrobe, and a bathroom.

Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Room

A bed with a floral bedspread, a wooden headboard, and a nightstand with a telephone.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with two beds, a window with curtains, a wall-mounted air conditioner, and a view of the outside balcony.

Deluxe Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

A view of a swimming pool from a window, with a clear sky and a building in the background.

Superior Room

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

A hotel room with a bed, a TV, a desk, a sofa, and a dining table with food.

Executive Suite

  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Presidential Suite

A hotel room with a large bed, a wooden nightstand, a desk with a chair, a mirror, and a framed picture on the wall.

Presidential Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, a nightstand, a wardrobe, and a bathroom with a shower curtain.

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

About the area

Alexandria

Aifu Resort places you in the centre of Alexandria, connected to a shopping centre and within just a 15-minute stroll of Montazah Beach and Montazah Palace. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and body treatments. The restaurant, Jasmine, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna, seasonal outdoor swimming pool and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. .With a stay at this 3-property class Al-Muntazah hotel, you'll be 2.2 km (1.4 mi) from El Mamurah Beach and 2.5 km (1.6 mi) from Kouta Park.

What's nearby

  • Montazah Palace - 14 min walk - 1.2 km
  • Montazah Beach - 15 min walk - 1.3 km
  • El Mamurah Beach - 4 min drive - 1.6 km
  • Kouta Park - 5 min drive - 2.3 km
  • Bibliotheca Alexandrina - 24 min drive - 17.1 km

Getting around

  • Montazah Station - 11 min walk
  • Alexandria (HBE-Borg El Arab) - 86 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Club Lounge - ‬4 min walk
  • ‪Hosny | حسني - ‬7 min walk
  • ‪KFC - ‬12 min walk
  • ‪Kadoura | قدورة - ‬3 min walk

About this property

Aifu Resort

Aifu Resort offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. A children's pool, a sauna, and a rooftop terrace are also featured at the business-friendly Aifu Resort.

Smoking is allowed in designated areas at this 3-star Alexandria hotel.

  • 86 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2 dining venues
  • Built in 2007
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Aifu Resort offers 86 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with cable channels. Bathrooms include a shower.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages and body treatments.

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  • Restaurant
  • Air-conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aifu Terrace
  • Jasmine

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body treatments
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Front entrance ramp
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in an "Egyptians and Egyptian Residents ONLY" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 17 October to 1 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aifu Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 5 per person
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • The seasonal pool will open on 01 May and close on 01 October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aifu Resort Alexandria
Aifu Resort
Aifu Alexandria
Aifu
Aifu Resort El-Montazah Hotel Alexandria
Aifu Horizon Hotel
Aifu Resort Hotel
Aifu Resort Alexandria
Aifu Resort Hotel Alexandria

Frequently asked questions

What is the cancellation policy at Aifu Resort?

Aifu Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Aifu Resort?

Yep, Aifu Resort is a short 14-minute walk from Montazah Beach.

Is there a spa on site at Aifu Resort?

Yep, there is an onsite spa at Aifu Resort. You'll enjoy services like body treatments.

Does Aifu Resort have a pool?

Aifu Resort has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May 01 to October 01.

What luxury perks are available at Aifu Resort?

Aifu Resort features a full-service spa, a health club and an outdoor pool.

Does Aifu Resort serve breakfast?

You bet, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Aifu Resort?

No, Aifu Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Aifu Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Aifu Resort?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Aifu Resort?

No, pets and service animals are not allowed.

Aifu Resort Reviews

Reviews

6.4
Rating 10 - Excellent. 22 out of 116 reviews
Rating 8 - Good. 37 out of 116 reviews
Rating 6 - Okay. 22 out of 116 reviews
Rating 4 - Poor. 7 out of 116 reviews
Rating 2 - Terrible. 28 out of 116 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was exceptional. The food service was indeed very excellent. I was very satisfied
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in and spend vacation
Stayed 11 nights in May 2024
Verified review

6/10 Okay

Haytham Ebrahim

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff good , easy check in , room
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

haitham

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

nice location for a short stay

Nice location for short stay, food quality needs to be better, wifi is not working well
Verified review

6/10 Okay

Hazem

Liked: Cleanliness, room comfort
- Nice staff - Good Pool, clean not so deep good for all ages - Nice location with private parking - The options at breakfast were so limited - Not good value for money
Stayed 3 nights in Jul 2025
Verified review

2/10 Terrible

Khaled

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was 10min walk Staff wasn't helpful Bathroom sink was clogged There was nothing in the room at all, not even drinking water. Even in the bathroom, there was nothing. But I asked them for soap, and they brought it when I requested it.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Rederic Savage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very helpful staff who go out off their way. Clean and good size rooms.
Stayed 3 nights in Nov 2022
Verified review

8/10 Good

qassem

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for the price
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Wish the pool opened at 7am!
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Khalil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good don’t go to this hotel
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Mina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t go there ever

Dirty nasty Should be taking off hotels.com you guys are better than this
Stayed 2 nights in Aug 2022
Verified review

4/10 Poor

Gamal

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is still stuck in the 70s. There is a very long walk from reception to the rooms, the lifts would barely work and the place was quite noisy when trains went by.
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Maen

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Soumia

Disliked: Staff & service
They give kids swimming lessons so the pool is always crowded and the water is dirty it looks yellowish also there’s a power outage everyday for couple hours
Verified review

2/10 Terrible

Nutanmatee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a nightmare. I lost 2 nights of my money. I checked in another hotel.Aifu was a nightmare, AC never worked, TV never worked. Bathroom shower is so tiny after shower bathroom floor was flooded. Just one towel for 2 guests. Not happy losing my money, but I do not recommend this hotel to anyone. Not enough lighting
Stayed 3 nights in May 2022
Verified review

2/10 Terrible

Ehsan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das ekelhafteste Frühstück meines gesamten Lebens - alles vom Vortag, eine Dauerbaustelle überall, Pool nicht benutzbar, Hygiene schrecklich, Gym war versprochen (nur eine zugemüllte Bude) für sowas Geld zu verlangen, ist respektlos!! Wie man diesen Aufenthalt entschädigen kann… Ja da bin ich sehr gespannt. Überall Katzen im gesamten Gebäude. Überall alles verstaubt. Eine absolute Katastrophe! Urlaub kann man das definitiv nicht nennen - eher eine Zumutung! Um 01:00 Uhr morgens angerufen zu werden, war nicht mal das Schlimmste, gefolgt von weiteren 4 Anrufen bis 4:41 Uhr. Das man das als Resort bezeichnet, da kann man nur lachen. Ich erwarte eine komplette Zurückerstattung
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

L'hôtel est plutôt bien la chambre est spacieuse et très confortable le personnel à l'accueil est sympa
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Oscar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Demasiado viejo todo, piscina sucia, la comida buena , camas malas
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Volker

Liked: Cleanliness, staff & service, property conditions & facilities
Schöner Balkon
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Ashraf

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es gab Störung in der Nacht man hat immer an der Türe geklopft.... Grösse Baustelle im Hotel.
Stayed 5 nights in May 2022
Verified review

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, clean hotel and reasonable food. I liked my stay
Stayed 2 nights in May 2022
Verified review

6/10 Okay

Adel

Liked: Staff & service
There is wi-fi in the rooms, but without internet...fake network
Stayed 3 nights in Feb 2022
Verified review

8/10 Good

Ramy

Liked: Staff & service, amenities, property conditions & facilities
good place
Stayed 2 nights in Sep 2021
Verified review

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Experience

I travelled with my friend. - Door lock was not working - WiFi connecred but not working - Electricity was not working in half of the room when we first moved in, then an engineer helped to run it but the telephone still did not work. - We were unable to call the reception, room service, or kitchen because the telephone was not working. - There was no kettle at the room (contrary to my last visit). - In the 2nd day, the hospital staff again disconnected half of the room Electric (centrally) so the fridge stopped working and our sea food meals in the fridge became spoiled. - Food options are OK but the quality is bad. - The Tang orange juice smells old bad (like fermentation). - The beans smell old in taste. - Foods of previous days should not be served to guests. - My friend found bugs (insects) on his bed. - No mini bar as stated here in Hotels.com - No kettle was found in the room (unlike my previous visit in 2018) - It is a complete waste of money and does not deserve even 1/10 of rating.
Stayed 2 nights in Jul 2021
Verified review

6/10 Okay

Jared

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

It was okay

Staff very friendly. Was a grand hotel in its day. A little past its prime. The pool was not open which we did not know until after we had checked in. Was a great disappointment to our kids. But an okay value for your money. Personally, I think that Alexandria is overpriced. You will pay a premium to stay in Alex compared to Hurgada and other beach destinations so if you are looking for a beach I would recommend the Red Sea.
Stayed 5 nights in Jun 2021