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San Mateo Hotel

Property class: 5 and above

Photo gallery for San Mateo Hotel

Outdoor pool
Terrace/patio
Outdoor pool
Breakfast, lunch and dinner served
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View map
Plaza San Mateo 1, Caceres, Caceres, 10003
  • Place, Casa del Sol
    ‪2 min walk‬
  • Place, Golfines de Abajo Palace
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬

Room options

About the area

Cáceres

A luxury stay in the heart of Cáceres awaits you at San Mateo Hotel. Within steps you'll find Torre de los Sande and Church of San Mateo. Highlights at this family-friendly hotel include 2 restaurants, an outdoor swimming pool and an indoor swimming pool. .The fine-dining restaurant, Atrio, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a free manager's reception and a steam room. Each morning full breakfast is served between 8:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 5-property class Caceres Old Town hotel include Plaza de San Mateo and Casa del Aguila.

What's nearby

  • Torre De Las Ciguena - 1 min walk - 0.0 km
  • Casa del Sol - 2 min walk - 0.2 km
  • Golfines de Abajo Palace - 2 min walk - 0.2 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Santa Maria Cathedral - 3 min walk - 0.3 km

Getting around

  • Cáceres Station - 10 min drive

Restaurants

  • ‪Las caballerizas - ‬3 min walk
  • ‪La Taperia - ‬4 min walk
  • ‪La Traviata - ‬5 min walk
  • ‪Restaurante José Marquez - ‬3 min walk
  • ‪La Tapería - Torre de Sande - ‬1 min walk

About this property

San Mateo Hotel

San Mateo Hotel offers its guests an indoor pool, an outdoor pool, and a steam room. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury San Mateo Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Cáceres hotel is smoke free.

  • 25 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
San Mateo Hotel offers 25 accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include a separate bath and shower, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include computer monitors and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • 24-hour return airport shuttle on request for a surcharge
  • Covered valet parking on site (EUR 45 per day)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 8:30 AM to 11 AM for a fee: EUR 45 for adults and EUR 45 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 295; reservation required
  • Snack bar/deli

Restaurants on site

  • Atrio

Things to do

  • Indoor pool
  • Outdoor pool
  • Private wine tours
  • Steam room
  • TV in common areas

Family friendly

  • High chair
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Computer monitor
  • Connecting rooms available
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 49.50 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 55 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 108.9 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 45 for adults and from EUR 45 for children
  • Airport shuttle fee: EUR 400 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 400 (one-way), (up to 18 years old)
  • Valet parking fee: EUR 45 per day
  • Pet fee: EUR 49.50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 108.9 per night
  • Hosted evening meal: EUR 295

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Diners Club, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Atrio Restaurante Hotel Caceres
Atrio Restaurante Hotel
Atrio Restaurante Caceres
Atrio Restaurante Hotel Hotel
Atrio Restaurante Hotel Caceres
Atrio Restaurante Hotel Hotel Caceres

Frequently asked questions

What is the cancellation policy at San Mateo Hotel?

San Mateo Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at San Mateo Hotel?

Yep, San Mateo Hotel has covered valet parking for EUR 45 per day.

Is there a spa on site at San Mateo Hotel?

There's no onsite spa, but this property does offer services like massages.

Does San Mateo Hotel have a pool?

San Mateo Hotel has an outdoor pool and an indoor pool.

What luxury perks are available at San Mateo Hotel?

San Mateo Hotel features an outdoor pool, an indoor pool and a steam room.

What makes San Mateo Hotel a romantic place to stay?

A Michelin-starred restaurant and winery tours, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at San Mateo Hotel.

Is San Mateo Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as highchairs and childcare services in the guestrooms, it's no surprise that San Mateo Hotel is a hit with families.

Does San Mateo Hotel serve breakfast?

Yeah, full brekkie is offered daily from 8:30 AM to 11 AM.

Is there a free airport shuttle available at San Mateo Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at San Mateo Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at San Mateo Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at San Mateo Hotel?

Cats and dogs are welcome at San Mateo Hotel, with food and water bowls on offer. Just so you know, there's a weight limit of up to 25 kg per pet.

San Mateo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 12 out of 13 reviews
Rating 8 - Good. 0 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little bit of luxury

Loved the comfort and Michelin starred meal after 2 weeks of hiking across Spain. It was our splurge.

10/10 Excellent

Basílio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素敵なホテル

素敵な素晴らしいサービスで快適に過ごせました。スタッフもよく気がつくし、日本人シェフもレストランでお忙しい所を出てきて色々助けていただき、本当に感謝しています。また、泊まりに行きたいと思いました。
Stayed 1 night in Apr 2019

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo. Sobre todo la comida y la atención
Stayed 1 night in Aug 2017

10/10 Excellent

Heloisa, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Requinte dentro das muralhas de Caceres

Nossa experiencia foi fantastica. Desde a acomodação, staff e a gastronomia sensacional. Nos sentimos muito a vontade, em um ambiente requintado, porem muito cordial.
Stayed 1 night in Jun 2017

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Boris, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class

Hospitalidad muy personal. Lujo muy cálido. Sin duda un destino a repetir.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desconectar en un entorno histórico

Hotel elegante sin estridencias, tranquilo y cómodo, te invita a descansar. Piscina muy agradable y una terraza coqueta y magnifica para relajarse y tomar una copa

10/10 Excellent

manolo, madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amabilidad, y profesionalidad

Magnifica experiencia, servicio profesional y pendiente de cualquier deseo de los clientes, trato amable y cercano. Instalaciones modernas y cuidadas

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Lack of respect and understanding of customer

We went to atrio recommended by a friend of us, since we were on honey moon, we went for the last room, a junior suite. The very close surrounding of the hotel is medieval but the rest is of no interest. First, the junior suite is big but with no particular highlight, like a nice view or amenities offered like a bottle of water ! The price of 385 euros for this room is far too much with regards to the benefit and in consideration of being in caceres, since that level of price is similar to a capital city and not a small regional city. When complaining on the parking price. 33 euros a day with no alternative options and the breakfast supposed to be gastronomic 30 euros per person ! well, he disguised me and insulted me saying that all was written in the reservation. Definitely not a place you would want to spend your money in.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel, a nivel arquitectonico impresiona y un buenisimo restaurante.