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Hotel Sercotel Ciutat d'Alcoi

Property class: 4

Photo gallery for Hotel Sercotel Ciutat d'Alcoi

A buffet area with various food items, including fruits, vegetables, and beverages.
A hotel entrance with a sign for 'Sergio's Hotel' and 'La Hidro Restaurant'.
A modern hotel lobby with a reception desk, seating area, and artwork on the walls.
A modern hotel lobby with a glass coffee table, a desk with books, a decorative plant, and a unique wall sculpture.
A modern hotel room with a large bed, bedside tables, a desk with a chair, a glass shower enclosure, and a wooden floor.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$102
includes taxes & fees
13 Sept - 14 Sept

Explore the area

View map
Calle Colon, 1, Alcoy, Alicante, 3802
  • Place, Plaza de Espana
    ‪9 min walk‬
  • Place, Ivam Cada Alcoi
    ‪11 min walk‬
  • Place, MUBOMA Firefighter Museum
    ‪12 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪57 min drive‬

Room options

View all photos for Premium Double Room

A hotel room with a bed, a desk with a television, a chair, a small table with fruit, and a trash bin.

Premium Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Twin Room

A hotel room with a large bed, a desk with a computer, a TV, and a window with curtains.

Premium Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with two beds, a desk with a laptop, a shower area, and a large window with curtains.

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with a bed, a desk, a television, a dresser, and a minibar.

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a bed, a desk with a television, a chair, a small table with fruit, and a trash bin.

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

A hotel room with a large bed, a nightstand with a lamp, a mirror, and a wooden door with frosted glass panels.

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a flat-screen TV, and a bench.

Family Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for CLASSIC DOBLE

Minibar, in-room safe, desk, laptop workspace

CLASSIC DOBLE

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

About the area

Alcoy

At Hotel Sercotel Ciutat d'Alcoi you'll be within just a 10-minute stroll of Pipican Barranquet de Soler and Refugio de Cervantes. Highlights at this hotel include a gym, a conference centre and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a coffee shop/cafe, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Alcoy hotel include Ivam Cada Alcoi and Camil Visedo Molto Archaeological Museum.

What's nearby

  • Castalla - 9 min walk - 0.8 km
  • Alcoy Museum of Festivity - 9 min walk - 0.8 km
  • Plaza de Espana - 9 min walk - 0.8 km
  • Ivam Cada Alcoi - 11 min walk - 1.0 km
  • MUBOMA Firefighter Museum - 12 min walk - 1.1 km

Getting around

  • Alcoi Station - 8 min drive
  • Alicante (ALC-Alicante Intl.) - 45 min drive

Restaurants

  • ‪Nou Manila - ‬8 min walk
  • ‪Domino's Pizza - ‬8 min walk
  • ‪Don Vito - ‬9 min walk
  • ‪La Ximenera - ‬2 min walk
  • ‪Buykafe - ‬7 min walk

About this property

Hotel Sercotel Ciutat d'Alcoi

There's a coffee shop/cafe on site. Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9268 square feet (861 square metres) and includes a conference centre. An airport shuttle (available on request) is available for a fee. A health club, a library, and multilingual staff are also featured at the business-friendly Hotel Sercotel Ciutat d'Alcoi. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Alcoy hotel is smoke free.

  • 84 guestrooms or units
  • Conference rooms
  • 9268 sq ft of conference space
  • 861 sq. m of conference space
  • Built in 2004
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
  • Coffee shop
Hotel Sercotel Ciutat d'Alcoi offers 84 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Front of property – evening/night
Hotel Reconquista
Alcoy
  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 143 reviews
The price is AU$105
includes taxes & fees
8 Sept - 9 Sept
Hotel Reconquista

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Parking on site (EUR 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 10.90 for adults and EUR 10.90 for children
  • A coffee shop/cafe

Things to do

  • Health club
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (9,268 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 44 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.9 for adults and from EUR 10.9 for children
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

AC Ciutat d'Alcoi Marriott
AC Ciutat d'Alcoi Marriott Alcoy
AC Hotel Ciutat d'Alcoi Marriott
AC Hotel Ciutat d'Alcoi Marriott Alcoy
AC Hotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi by Marriott
Hotel Ciutat d'Alcoi Alcoy
Ciutat d'Alcoi Alcoy
Ciutat d'Alcoi
Sercotel Ciutat d'Alcoi Alcoy
Sercotel Ciutat d'Alcoi
Hotel Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi
Sercotel Ciutat D'alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel
Hotel Sercotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel Alcoy

Frequently asked questions

What is the cancellation policy at Hotel Sercotel Ciutat d'Alcoi?

Hotel Sercotel Ciutat d'Alcoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Sercotel Ciutat d'Alcoi?

As of 7 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Sercotel Ciutat d'Alcoi on 13 Sept 2026 start from AU$102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Sercotel Ciutat d'Alcoi?

Yep, Hotel Sercotel Ciutat d'Alcoi has a self car park for EUR 15 per night. A self car park is also available, for a fee.

Does Hotel Sercotel Ciutat d'Alcoi serve breakfast?

Yeah, buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends from 8:00 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Sercotel Ciutat d'Alcoi?

No, but there's an airport shuttle on request for a fee.

What time are check-in & check-out at Hotel Sercotel Ciutat d'Alcoi?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Sercotel Ciutat d'Alcoi?

Cats and dogs are welcome at Hotel Sercotel Ciutat d'Alcoi, with food and water bowls on offer. Just so you know, there's a weight limit of up to 20 kg per pet.

Hotel Sercotel Ciutat d'Alcoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 189 out of 301 reviews
Rating 8 - Good. 82 out of 301 reviews
Rating 6 - Okay. 23 out of 301 reviews
Rating 4 - Poor. 2 out of 301 reviews
Rating 2 - Terrible. 5 out of 301 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Really lovely hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights in May. The hotel is very central in Alcoy. The room is clean and the bed is comfortable. The check in and check out staff are friendly.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and costumer service
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Arnaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ORHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room with a spectacular view. Very convenient location. Only disappointing part was the breakfast. Could be way better.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
The view from the balcony of the bridge was lovely and the room was very warm.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ilkay

Liked: Staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Ok great location looked after wll
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

CHRISTAL

Liked: Staff & service, property conditions & facilities
Very friendly staff and helpful
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Ricardo M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a reasonable price with excellent b

This hotel is an excellent choice at a very good price. Immaculate property everywhere: rooms, restau
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good nice Hotel
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

June

Liked: Cleanliness, amenities, property conditions & facilities
Staffs are so nice and friendly. the room was clean and tidy.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

christal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very short walk to the areas I wanted to go, very safe. Very traditional Spanish town. Quiet, people very helpful when I needed directions, etc.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Sara

Liked: Property conditions & facilities
Very good location!
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Clean, decent size room with a lovely shower and good bathroom. We also had a small balcony which was nice. Great staff
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities
Nice room, very clean. Comfortable bed and great shower. Breakfast was excellent. Curtains need to close more snugly to block out light from the street.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place excellent price
Stayed 8 nights in Dec 2023
Verified review

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcoi stay

Superb hotel in the centre of this historic market town. Spacious rooms and delicious breakfast served.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a spotless business-oriented establishment on a side street in an unremarkable small city. Check in was quick and efficient. I requested and got a room with a spectacular view of the canyon from the back of the hotel. The wi-fi worked very well. Breakfast buffet was good if not spectacular. Little chocolate drops near the fresh fruit made a great cup of hot chocolate--skip the packets of overly sugared mix near the coffee machines. The biggest problem was the shower, where in an instant the water temperature veered from perfect to ice cold, then to boiling hot, then back and forth again..
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Fonts D'Algar

Very nice hotel in the center of Alcoy. Breakfast was very good with a beautiful view of the town.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Arjan

Ok hotel
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I can recommend - quality/price excellent

Very friendly hotel. Clean and comfortable.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Enedino Maldonado

Liked: Staff & service, amenities, property conditions & facilities
Everyone in the hotel is great ,
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jul 2025