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Hotel El Tucano Resort & Thermal Spa

3.5 star property
Resort in La Palmeria with full-service spa and free breakfast

Photo gallery for Hotel El Tucano Resort & Thermal Spa

Exterior
Breakfast, lunch, dinner served; garden views
Outdoor pool
Master Suite
Indoor spa tub

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Gym

Explore the area

Map
7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela
  • Poás Volcano National Park
  • Juan Castro Blanco National Park
    ‪4 min drive‬
  • Quesada City Park
    ‪10 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪96 min drive‬

Room options

View all photos for Superior Room, 1 Bedroom, Ensuite, Mountain View

Superior Room, 1 Bedroom, Ensuite, Mountain View

Superior Room, 1 Bedroom, Ensuite, Mountain View

Highlights

TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Cable/satellite channels
Wardrobe
In-room safe
  • Sleeps 3
  • 2 Queen Beds and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Cable/satellite channels
Wardrobe
In-room safe
  • Sleeps 5
  • 1 Single Bed, 1 Double Bed and 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Triple Room

Highlights

TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
Wardrobe
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Basic Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Basic Room

Highlights

TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Cable/satellite channels
Wardrobe
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Separate bedroom
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the area

La Palmeria

At Hotel El Tucano Resort & Thermal Spa, you'll be 1.5 km (0.9 mi) from Juan Castro Blanco National Park and 9 km (5.6 mi) from Quesada City Park. Highlights at this resort include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the hot springs/mineral springs and mud bath. The restaurant, La Foresta, is open for breakfast, brunch, lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, lazy river, outdoor tennis court and Turkish bath/hammam. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. Free full breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 3.5-property class La Palmeria resort include Arenal Volcano National Park and Poás Volcano National Park.
View more Resorts in La PalmeriaOpens in a new window

What's nearby

  • Juan Castro Blanco National Park - 4 min drive - 2.1 km
  • Quesada City Park - 10 min drive - 8.8 km
  • Aquas Zarcas Square - 10 min drive - 8.5 km
  • Camara de Ganaderos de San Carlos - 31 min drive - 27.5 km
  • Laguna Río Cuarto - 38 min drive - 30.5 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 145 min drive

Restaurants

  • ‪Tilapias Quecos - ‬3 min drive
  • ‪Soda Restaurante Isabel #3 - ‬4 min drive
  • ‪Cosechas - ‬7 min drive
  • ‪Restaurante Yin Du - ‬8 min drive
  • ‪Pizzeria Tzunami - ‬7 min drive

About this property

Hotel El Tucano Resort & Thermal Spa

Resort in La Palmeria with full-service spa and free breakfast
Hotel El Tucano Resort & Thermal Spa offers its guests a full-service spa, an outdoor tennis court, and a lazy river. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served. WiFi is free in public spaces.

A business centre and meeting rooms are available. An outdoor pool, a hot tub, and a fitness centre are also featured at the business-friendly Hotel El Tucano Resort & Thermal Spa. Self parking is free.

This 3.5-star La Palmeria resort is smoke free.

  • 87 guestrooms or units
  • Conference rooms
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel El Tucano Resort & Thermal Spa offers 87 accommodations with a safe and a hairdryer. Televisions come with cable channels.

This La Palmeria resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam. The spa is open selected days. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Foresta

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Tucano Resort & Thermal Spa

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

El Tucano
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
Hotel El Tucano Resort & Thermal Spa
Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
Hotel El Tucano Resort Thermal Spa Aguas Zarcas
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Thermal Spa La Palmeria
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort Thermal Spa
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Frequently asked questions

What is the cancellation policy at Hotel El Tucano Resort & Thermal Spa?

Hotel El Tucano Resort & Thermal Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel El Tucano Resort & Thermal Spa?

Yep, Hotel El Tucano Resort & Thermal Spa has a free self car park.

Is there a spa on site at Hotel El Tucano Resort & Thermal Spa?

Yep, there is an onsite spa at Hotel El Tucano Resort & Thermal Spa. It has a hot tub, a sauna, a mud bath and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel El Tucano Resort & Thermal Spa have a pool?

Hotel El Tucano Resort & Thermal Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Hotel El Tucano Resort & Thermal Spa have a waterslide?

No, but it has a waterpark and lazy river.

Does Hotel El Tucano Resort & Thermal Spa serve breakfast?

You bet, free full brekkie is available at Hotel El Tucano Resort & Thermal Spa.

Is there a free airport shuttle available at Hotel El Tucano Resort & Thermal Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel El Tucano Resort & Thermal Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel El Tucano Resort & Thermal Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel El Tucano Resort & Thermal Spa?

No, pets and service animals are not allowed.

Hotel El Tucano Resort & Thermal Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 108 out of 352 reviews
Rating 8 - Good. 108 out of 352 reviews
Rating 6 - Okay. 66 out of 352 reviews
Rating 4 - Poor. 43 out of 352 reviews
Rating 2 - Terrible. 27 out of 352 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Marc

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No air conditioning in the room because I was penalized for using Expedia. The water in the shower was barely lukewarm and dribbled out. The parking lot at night was loud with motorcycles racing around. Unsympathetic staff who didn’t care when I said that I should not be penalized for Not getting a room with air-conditioning because I didn’t book through them personally.
Stayed 1 night in Mar 2025

2/10 Terrible

Dan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property may be a resort in terms of a 3rd world country, but by no means worth the money. Very very old. Built in the 70s most likely, and saying it's a hot springs resort is a stretch. Very disappointing.
Stayed 3 nights in Mar 2025

6/10 Okay

Miguel

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Asdrubal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need I lot of maintenance, ac unit on the room very old and noisy, the bathroom very abandoned. Food was not good at all.
Stayed 1 night in Mar 2025

6/10 Okay

Veronica

Liked: Staff & service
.
Stayed 1 night in Feb 2025

8/10 Good

Kathi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the large thermal water pool, and my husband loved the steam room, warm pool and cool pool. We also liked being in an environment with the majority of people being Costaricense, as we weren't interested in an exclusive tourist resort.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio, los trabajadores del hotel muy amables y serviciales, la comida muy rica.
Stayed 2 nights in Jan 2025

8/10 Good

Dennis

Good stay. Loud takling in front ot room 5 all night especially bad at 1am with a group of girls. Then loud music at 5am.
Stayed 3 nights in Jan 2025

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Al

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jaishiri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful setting!

Our family of 5 had a great stay! Staff was very friendly, breakfast included was delicious and fresh, and the location and setting is stunning! The hot-spring pool is open 24 hours and the property has multiple pools, a sauna and a beautiful hike through the gorgeous grounds with a waterfall. We thoroughly enjoyed our stay.
Stayed 3 nights in Dec 2024

6/10 Okay

Srinivasa

Stayed 4 nights in Dec 2024

2/10 Terrible

Naveen

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no hot water, air conditioner barely works. The staff in the restaurant and laundry are great, however the front desk reception staff are terrible. I wouldn’t recommend this place at all. The hotel rooms and rest rooms are very old.
Stayed 3 nights in Dec 2024

10/10 Excellent

Venkataramana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean but looks old needs renovation. Near by two trails of 2 km to hike on and hot water pools. Good location to get out of town to spend time in the property in a forest. Our family really liked the stay, breakfast and dinner.
Stayed 2 nights in Dec 2024

8/10 Good

Clara

Stayed 2 nights in Nov 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river and pools was the best part.
Stayed 2 nights in Oct 2024

4/10 Poor

Cedma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
La habitación bien, pero mucho ruido en la mañana muy temprano. Personal de operaciones y mantenimiento con el radio a todo volumen, uno se entera de todo y no logra dormir.
Stayed 1 night in Jul 2024

8/10 Good

Eduardo, Huntingdon Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They are at is beautiful, but some areas need attention. It needs some TLC
Stayed 1 night in Jul 2024

6/10 Okay

David

Travelled with group
Liked: Staff & service
The property is scenic, surrounded by beautiful forest area and a creek. The hot springs and pools make this a nice place to stay. The rooms need alot of maintenance and updating. For example, the bathroom is extremely outdated, bathtub had a crack in it, the bathroom sink was falling apart, and the tile work needed caulking as well as updating. There was black mold everywhere, especially in the bathroom. Not a very clean hotel. Staff was nice in the restaurant.
Stayed 8 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Jordan from the pool bar was amazing. Everything we needed, he was able to help us with. Our stay would not have been the same without him.
Stayed 2 nights in Jul 2024

8/10 Good

Catalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included!
Stayed 1 night in Jun 2024

6/10 Okay

Lilliana

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Lizandro

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024