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Candlewood Suites Alabaster by IHG

Property class: 2.5

Photo gallery for Candlewood Suites Alabaster by IHG

A compact kitchen with a dining area, including a microwave, refrigerator, and a small coffee maker.
A modern kitchen with dark cabinetry, a built-in microwave, and a round dining table with chairs.
A hotel room with a bed, a TV, a kitchenette, and a door leading to another room.
A gym with treadmills, weight machines, and a mirror wall.
A conference room with a large table, two chairs, a sofa, a TV, and a door.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$157
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
1004 Balmoral Dr, Alabaster, AL, 35007
  • Place, Propst Promenade
    ‪8 min walk‬
  • Place, Alabaster Promenade
    ‪14 min walk‬
  • Place, Hoover Metropolitan Complex
    ‪19 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪31 min drive‬

Room options

View all photos for Studio Suite

A hotel room with a bed, a chair, a lamp, and a window with curtains.

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

A hotel room with a bed, a chair, a lamp, and a window with curtains.

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

A hotel room with a bed, a chair, a lamp, and a window with curtains.

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a window with curtains.

Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Communications)

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a window with curtains.

Studio Suite, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

A hotel room with a bed, a TV, a kitchenette, and a door leading to another room.

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

A hotel room with a bed, a TV, a kitchenette, and a door leading to another room.

Suite, 1 Bedroom, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

A hotel room with a bed, a chair, a lamp, and a window with curtains.

Studio Suite, 1 Queen Bed, Accessible (Communications)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

A hotel room with a bed, a chair, a lamp, and a window with curtains.

Studio Suite, 1 Queen Bed

8.8 out of 10
Excellent
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a window with curtains.

Studio Suite, 2 Double Beds

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a TV, a kitchenette, and a door leading to another room.

Suite, 1 Bedroom

7.2 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the area

Alabaster

At Candlewood Suites Alabaster by IHG, you'll be 8.3 km (5.2 mi) from Veterans Park and 12.1 km (7.5 mi) from Oak Mountain State Park. Highlights at this hotel include free self-parking, a 24-hour business centre and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a snack bar/deli and laundry facilities. There's also free RV/bus/truck parking, along with the convenience of car rentals on site. .Sights within a 15-minute drive of this Alabaster hotel include Pelham Civic Complex and Oak Mountain Amphitheatre.

What's nearby

  • Propst Promenade - 8 min walk - 0.7 km
  • Alabaster Promenade - 14 min walk - 1.2 km
  • Oak Mountain State Park - 7 min drive - 13.3 km
  • Pelham Civic Complex - 10 min drive - 16.4 km
  • Hoover Metropolitan Complex - 19 min drive - 35.8 km

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Starbucks - ‬17 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Moe's Southwest Grill - ‬7 min walk

About this property

Candlewood Suites Alabaster by IHG

There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business centre on site. A fitness centre, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Alabaster by IHG. Self parking is free.

Smoking is allowed in designated areas at this Alabaster hotel.

  • 88 guestrooms or units
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
Candlewood Suites Alabaster by IHG offers 88 accommodations with DVD players and coffee/tea makers. This individually furnished accommodation includes sofa beds and dining tables. Beds feature premium bedding. LED televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Shopping

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood ALABASTER
Candlewood Suites ALABASTER
Candlewood Suites Hotel ALABASTER
Candlewood Suites Alabaster Hotel Alabaster
Candlewood Suites Alabaster Hotel
Alabaster Candlewood Suites

Frequently asked questions

What is the cancellation policy at Candlewood Suites Alabaster by IHG?

Candlewood Suites Alabaster by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Alabaster by IHG?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Alabaster by IHG on 16 Nov 2026 start from AU$157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Alabaster by IHG?

Yep, Candlewood Suites Alabaster by IHG has a free self car park and free RV/bus/truck parking.

Is there a free airport shuttle available at Candlewood Suites Alabaster by IHG?

No, Candlewood Suites Alabaster by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Alabaster by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Candlewood Suites Alabaster by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 384 out of 692 reviews
Rating 8 - Good. 170 out of 692 reviews
Rating 6 - Okay. 71 out of 692 reviews
Rating 4 - Poor. 36 out of 692 reviews
Rating 2 - Terrible. 31 out of 692 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable, the room was clean and cool. Perfect stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. The room was clean and comfortable, the staff were friendly and helpful throughout, and the location was convenient for everything we wanted to do. Check-in and check-out were quick and easy. Would happily stay here again and recommend it to anyone visiting the area.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located near many restaurants and shops. They also kept useful items for your usage that you could use while staying.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late after moving my daughter all day, the lobby smelled amazing when I first arrived. Super clean room and loved the Dove amenities in the bathroom. The night and morning staff were very friendly and helpful. Hotel was very quiet and peaceful. Will defiantly stay again in the future; glad I found this place.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a good night sleep. Well maintained.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean comfortable room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was helpful, safe, would stay again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Room was a little outdated
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room served it purpose and was very spacious. However, their cleaning staff needs to be a little more attentive when cleaning a room after checkout. There were dorito crumbs (I should never be able to identify the food a crumb came from) and there were used nicotine pouches left under the bed from the previous guests. Everything else was super clean and well kept and the staff available at the front were so wonderful and helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This was 1 of the nicest hotels Ive stayed in in a while. Very clean excellent staff and lots of amenities
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
The staff was friendly and helpful!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Very clean rooms. Nice kitchen area. Superior staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable bed, spacious room with a small kitchen area stocked with the essentials.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
From checking in to checking out this was a first class operation. This was my first stay and I was very pleased.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and close to shopping, dining, and the interstate. Would definitely stay here again.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a last minute staycation to get some work done, nap and hot shower. Staff was very accommodating, hotel was cozy, clean, quiet and just what I needed. I will be booking again for my days where I just need a peaceful day away from the hectic day to day.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful bedding, clean room with 15’ ceilings on 1st floor. Outdoor grills for cooking as well as kitchen in the room including an ice-maker. Affordable and excellent.
Stayed 1 night in Apr 2026