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Oryx Grand Jebel Hafeet

4.0 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

Photo gallery for Oryx Grand Jebel Hafeet

2 outdoor pools
Deluxe Twin Room, Balcony, Mountain View
Serves dinner and happy hour
Front of property
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Room service
The current price is AU$94
includes taxes & fees
20 July - 21 July

Explore the area

Map
Jebel Hafeet, P.O. Box 24476, Al Ain
  • Jebel Hafeet Mountain
    ‪8 min drive‬
  • Wadi Adventure
    ‪22 min drive‬
  • Al Ain Zoo
    ‪23 min drive‬
  • Al Ain (AAN)
    ‪41 min drive‬

Room options

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • 82 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View

Superior Double Room, City View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Twin Room, Balcony, Mountain View

Deluxe Twin Room, Balcony, Mountain View

Deluxe Twin Room, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

About the area

Al Ain

A family-friendly stay in the heart of Al Ain awaits you at Oryx Grand Jebel Hafeet. You'll be 2.8 km (1.7 mi) from Jebel Hafeet Mountain and 21 km (13.1 mi) from Al Ain Zoo. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and Swedish massages along with body scrubs, facials and aromatherapy. The buffet restaurant, LE BELVEDERE, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Lawrence Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the free kids' club, gym and kids' swimming pool as well as access to mini golf. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of free valet parking. .With a stay at this 4-property class Al Ain hotel, you'll be 27.4 km (17 mi) from Sheikh Khalifa International Stadium and 28.7 km (17.8 mi) from Wadi Adventure.

What's nearby

  • Jebel Hafeet Mountain - 8 min drive - 4.3 km
  • Wadi Adventure - 22 min drive - 11.2 km
  • Al Ain Zoo - 23 min drive - 16.3 km
  • Bawadi Mall - 26 min drive - 27.5 km
  • Al Ain Oasis Park - 33 min drive - 22.9 km

Getting around

  • Al Ain (AAN) - 49 min drive

Restaurants

  • Saddle
  • Tim Hortons
  • تليغراف كافيه
  • Sushi Library
  • برجر كنج

About this property

Oryx Grand Jebel Hafeet

Family-friendly hotel with 2 restaurants and 2 outdoor pools
Oryx Grand Jebel Hafeet offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a children's pool. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Oryx Grand Jebel Hafeet. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Al Ain hotel.

  • 124 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 coffee shops
  • Conference rooms
  • Kid's club (free)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Oryx Grand Jebel Hafeet offers 124 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Arabic, English, Filipino, Hindi, Urdu

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: AED 50 for adults and AED 25 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Al Khyama
  • EDEN ROCK
  • Lawrence Bar
  • LE BELVEDERE
  • Orient Cafe

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Mini golf
  • Playground
  • Racquetball/squash
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 50 for adults and from AED 25 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number CN-2239332

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hafeet
Hafeet Hotel
Hotel Mercure Jebel Hafeet
Jebel Hafeet Hotel
Jebel Hafeet Hotel Mercure
Jebel Hafeet Mercure Hotel
Mercure Grand Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel
Mercure Jebel Hafeet
Mercure Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet
Mercure Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel
Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel Al Ain

Frequently asked questions

Is parking available at Oryx Grand Jebel Hafeet?

Yep, Oryx Grand Jebel Hafeet has a free self car park, free valet parking and free RV/bus/truck parking.

How much does it cost to stay at Oryx Grand Jebel Hafeet?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Oryx Grand Jebel Hafeet on 20 July 2025 start from AU$94.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Oryx Grand Jebel Hafeet?

Yep, there is an onsite spa at Oryx Grand Jebel Hafeet. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Oryx Grand Jebel Hafeet have a pool?

Oryx Grand Jebel Hafeet has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Oryx Grand Jebel Hafeet?

Oryx Grand Jebel Hafeet features 2 outdoor pools, a full-service spa and a health club.

Is Oryx Grand Jebel Hafeet family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Oryx Grand Jebel Hafeet is a hit with families.

Does Oryx Grand Jebel Hafeet serve breakfast?

Yeah, buffet breakfast is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Oryx Grand Jebel Hafeet?

No, Oryx Grand Jebel Hafeet does not offer an airport shuttle service.

Is there a bar or restaurant at Oryx Grand Jebel Hafeet?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Oryx Grand Jebel Hafeet?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Oryx Grand Jebel Hafeet?

No, pets are not allowed.

Oryx Grand Jebel Hafeet Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 145 out of 429 reviews
Rating 8 - Good. 173 out of 429 reviews
Rating 6 - Okay. 69 out of 429 reviews
Rating 4 - Poor. 23 out of 429 reviews
Rating 2 - Terrible. 19 out of 429 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt familiar; people were very friendly and courteous. Food was very delicious.
Stayed 5 nights in Jan 2025

10/10 Excellent

Abdalah

Stayed 1 night in Jan 2025

2/10 Terrible

Lukasz

Disliked: Staff & service, amenities, property conditions & facilities
Very dated
Stayed 2 nights in Dec 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to staycation staff are very nice
Stayed 1 night in Oct 2024

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, room comfort

Exceptional value for money, lots to do

What a fantastic hotel with great facilities throughout. There is no doubt that this is an older hotel, but it’s clean and safe. The food was excellent, portion sizes were large and always enough to share. The pool, slides, splash pad, cars, trampoline, chess and board games meant there were always lots to do. Plenty of sun beds and shade and family pool with jacuzzi. The views from the hotel are exceptional and make the trip fully worth while. Only thing to be improved would be the service, often slow getting served at the bar and restaurants, but not a huge inconvenience. Overall exceptional value for money in the UAE.
Stayed 2 nights in Oct 2024

10/10 Excellent

Osama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ahmed

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property is dirty and needs refurbished fully
Stayed 1 night in Sep 2024

6/10 Okay

GHASSAN

Travelled with group
No wi fi access in the hotel, or the wi fi is very limited and weak
Stayed 1 night in Aug 2024

10/10 Excellent

Humam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weather is much better over there, especially in the summer
Stayed 1 night in Jul 2024

10/10 Excellent

Surinder

Liked: Amenities
Good service
Stayed 2 nights in Apr 2024

6/10 Okay

Houkseop

Stayed 1 night in Apr 2024

8/10 Good

Larno, Doha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay on the mountain with friends
Stayed 1 night in Apr 2024

10/10 Excellent

khaula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at
Stayed 1 night in Feb 2024

10/10 Excellent

DR. JAMALUDEEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Raihan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, thrilling drive up to the top, cooler weather and clean rooms, friendly staff.
Stayed 1 night in Nov 2023

8/10 Good

Jihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should add robes, and hand towels in the room without making a request.
Stayed 1 night in Oct 2023

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect night away highly recommend

The location is amazing, the food is delicious, and the swimming pool is so refreshing! 🌴🍽️🏊‍♂️ we had an incredible time there! The staff at Mercure Grand Jebel Hafeet were absolutely fantastic! They were friendly, helpful, and made my stay even more enjoyable. The service they provided was top-notch! 😄👍 can’t wait to come back again
Stayed 1 night in Sep 2023

2/10 Terrible

Mohamed

Travelled with family
Stayed 1 night in Sep 2023

10/10 Excellent

Syedprince

Stayed 1 night in Jul 2023

8/10 Good

Mohammad

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Jason

Stayed 2 nights in Feb 2023

10/10 Excellent

abdullah

Stayed 1 night in Feb 2023

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very nice