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Serra Alta Hotel

3.5 star property

Photo gallery for Serra Alta Hotel

Interior
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Point of interest
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$108
includes taxes & fees
3 May - 4 May

Explore the area

View map
Rua Paulo Muller, 250, Parque 23 de Setembro, Sao Bento do Sul, SC, 89280-370
  • Place, Pure Heart of Mary Church
    ‪8 min walk‬
  • Place, Araucárias Circuit Section 1 Starting Point
    ‪9 min walk‬
  • Place, Sao Bento do Sul Municipal City Hall
    ‪9 min walk‬

Room options

View all photos for Deluxe Quadruple Room

Minibar, in-room safe, desk, free WiFi

Deluxe Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Premier Quadruple Room

Minibar, in-room safe, desk, free WiFi

Premier Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Queen Bed

About the area

Sao Bento do Sul

A family-friendly stay in the heart of Sao Bento do Sul awaits you at Serra Alta Hotel. Within just a 10-minute stroll, you'll find Sao Bento do Sul Municipal City Hall and Pure Heart of Mary Church. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .The restaurant, Manacá Gastronomia, serves international cuisine and is open for lunch and dinner. ESPAÇO [bar] is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 2303 square feet (214 square metres) of event facilities include 3 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Sao Bento do Sul Centro hotel include Araucárias Circuit Section 1 Starting Point and Centro Cultural Doutor Genésio Tureck.

What's nearby

  • Pure Heart of Mary Church - 8 min walk - 0.7 km
  • Municipal Historical Museum Dr. Felippe Maria Wolff - 8 min walk - 0.7 km
  • Araucárias Circuit Section 1 Starting Point - 9 min walk - 0.8 km
  • Sao Bento do Sul Municipal City Hall - 9 min walk - 0.8 km
  • Sao Bento do Sul Courthouse - 4 min drive - 2.4 km

Getting around

  • Curitiba (CWB-Afonso Pena Intl.) - 174 min drive

Restaurants

  • ‪Kako's Self Service - ‬7 min walk
  • ‪Restaurante Da Vovó - ‬9 min walk
  • ‪Naruto Sushi - ‬13 min walk
  • ‪Emporio Do Sabor - ‬13 min walk
  • ‪Escritório Bar & Grill - ‬8 min walk

About this property

Serra Alta Hotel

Serra Alta Hotel offers its guests a kids' pool, an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 2303 square feet (214 square metres) and includes conference space. A library, multilingual staff, and a garden are also featured at the family-friendly Serra Alta Hotel. Free self parking is available.

This 3.5-star Sao Bento do Sul hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • 2303 sq ft of conference space
  • 214 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Pool or billiards table
  • Library
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Serra Alta Hotel offers 72 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
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  • Kids’ pool
4.7 out of 5, Exceptional, 277 reviews
The price is AU$121
includes taxes & fees
7 May - 8 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ESPAÇO [bar]
  • Manacá Gastronomia

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2,303 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Serra Alta Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a security system in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 7:00 AM to 10:00 PM
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel São Bento Sul
Novotel São Bento Sul Hotel
Novotel São Bento Sul Hotel Sao Bento do Sul
Novotel São Bento Sul Sao Bento do Sul
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel
Serra Alta Sao Bento do Sul
Serra Alta Hotel Hotel
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel Hotel Sao Bento do Sul

Frequently asked questions

What is the cancellation policy at Serra Alta Hotel?

Serra Alta Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serra Alta Hotel?

As of 25 Apr 2026, prices found for a 1-night stay for 2 adults at Serra Alta Hotel on 3 May 2026 start from AU$108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Serra Alta Hotel?

Yep, Serra Alta Hotel has a free self car park.

Does Serra Alta Hotel have a pool?

Serra Alta Hotel has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

Is Serra Alta Hotel family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Serra Alta Hotel is a hit with families.

Does Serra Alta Hotel serve breakfast?

Yep, free buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Serra Alta Hotel?

No, Serra Alta Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Serra Alta Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Serra Alta Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Serra Alta Hotel?

No, pets and service animals are not allowed.

Serra Alta Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 285 out of 427 reviews
Rating 8 - Good. 117 out of 427 reviews
Rating 6 - Okay. 19 out of 427 reviews
Rating 4 - Poor. 4 out of 427 reviews
Rating 2 - Terrible. 2 out of 427 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Kelley

Stayed 1 night in Jan 2025

10/10 Excellent

Fabricio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and comfortable. Chocolate covered bananas are tasty.
Stayed 3 nights in Mar 2020

8/10 Good

JOSE ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pontos positivos: localização, serviço, café da manhã, piscina. A melhorar :brinquedoteca, academia .
Stayed 1 night in Dec 2019

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly bathroom

Very comfortable bed and blankets. The bathroom was smelly. The breakfast was ok. There are many items, but the taste was not so good. The checkout on Sundays are extended to 5 pm.
Stayed 1 night in Aug 2019

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the place

Amazing
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Kelley

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2018

8/10 Good

Antonio, Joacaba

Liked: Cleanliness, staff & service, property conditions & facilities

Very Good !

Very Good !

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Quarto grande, arejado, limpo. Recepção prestativo e cordial. Restaurante: excelente atendimento, cardápio simple, porém satisfatório. Localização privilegiado.
Stayed 5 nights in Jan 2026

10/10 Excellent

Rodrigo w l

Travelled with family
Liked: Cleanliness, staff & service, amenities
equipe e atendimento otimos. acomodações e governança impecáveis..... gostei muito....
Stayed 2 nights in Jan 2026

10/10 Excellent

WILSON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bom, proporcionando lazer e conforto. Ambiente agradável, liberdade para usufluir do hotel, bom restaurante e preços adequados.
Stayed 3 nights in Jan 2026

6/10 Okay

Rodrigo Luiz

Travelled with family
Liked: Cleanliness, staff & service
Hotel muito antigo , muitas coisas a serem renovadas(móveis , infra, acabamentos ) piscina no dia que chegamos água estava verde com algas porém no dia que saímos já estava ok, café da manhã como havia somente uma pessoa de reposição faltava com frequência reposições . E nas foto aparece um que era para ser uma quadra de tênis porém faz anos q deixou de ser praticável conforme a foto
Quadra tênis
Stayed 4 nights in Jan 2026

8/10 Good

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto de bom tamanho, chuveiro otimo, cama confortável. Cafe da manga excelente. Atendimento do restaurante ótimo.
Stayed 3 nights in Jan 2026

8/10 Good

Juliana Aparecida

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Os quartos são limpos mas as áreas comuns deixam muito a desejar na limpeza, percebe-se uma falta de cuidado com os detalhes. Café da manhã e restaurante excelentes. Piscina estava sendo utilizada para aula de natação então tínhamos que ficar apenas em uma área da mesma ( muito desagradável).
Stayed 1 night in Jan 2026

10/10 Excellent

Igor

Travelled with family
Liked: Staff & service
Ambiente, quarto, equipe.
Stayed 1 night in Dec 2025

8/10 Good

ANDRÉ

Liked: Cleanliness, staff & service, room comfort
J á foi muito melhor há uns anos atrás
Stayed 2 nights in Dec 2025

2/10 Terrible

Pedro Batista Marques

Disliked: Cleanliness, property conditions & facilities
Cardápio é péssimo, teias de aranha no quarto, cheiro de bolor, piscina é destinada a alunos da cidade, quando entramos na piscina a instrutora fica informando que a prioridade é das crianças, internet é péssima, está assistindo filma,cai e não volta com tempo hábil... infelizmente, não voto mais e nem recomendo, pois na hora de pagar a conta, é horrível ver vários hospedes reclamando... é nos oferecido formulários para assentar a reclamação, com certeza é amassado e jogado fora... como disse, não voto mais e nem recomendo.
Stayed 3 nights in Dec 2025

8/10 Good

Carlos

Disliked: Staff & service
Cardápio sem excelências, o serviço, na manhã de hoje - 09/12, péssimo! Buffet incompleto, pratos vazios, faltando pães e frutas. A atendente manuseando pães com as mãos. Alertei para a situação, demonstrou na ter gostado.
Stayed 2 nights in Dec 2025

10/10 Excellent

Paulo Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar agradável, atendimento excepcional, lugar lindo e comida impecável, vou voltar mais vezes, experiencia inesquecível.
Stayed 1 night in Nov 2025

10/10 Excellent

Gustavo Giani

Stayed 3 nights in Nov 2025

8/10 Good

Ayrton

Travelled with group
Liked: Cleanliness, staff & service, amenities
SIM.
Stayed 1 night in Nov 2025

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã sem reposição. Piscina excelente. Atendimento bom mas demorado no restaurante. Ótima estadia.
Stayed 2 nights in Nov 2025