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Hotel Mumtaz Mahal

3.0 star property

Photo gallery for Hotel Mumtaz Mahal

Aerial view
Luxury Suite, 1 King Bed, Smoking, City View
Front of property
City view
Luxury Suite, 1 King Bed, Smoking, City View

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
Near Shilp Gram, Taj Mahal (Estern Gate), Agra, Uttar Pradesh, 282 001
  • Place, Taj Nature Walk
    ‪5 min walk‬
  • Place, Mosque and the Jawab
    ‪14 min walk‬
  • Place, Taj Mahal
    ‪17 min walk‬
  • Airport, Agra (AGR-Kheria)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 King Bed, Smoking, City View

City view

Luxury Suite, 1 King Bed, Smoking, City View

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Desk, rollaway beds, free WiFi

Premium Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Panoramic Room, 1 Double Bed, Accessible, City View

City view

Panoramic Room, 1 Double Bed, Accessible, City View

  • City view
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

About the area

Agra

Hotel Mumtaz Mahal puts you in the centre of Agra, 1.4 km (0.9 mi) from Taj Mahal and 3.2 km (2 mi) from Agra Fort. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The fine-dining restaurant, Mumtaz Mahal, is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 3-property class Agra hotel include Itmad-ud-Daulah's Tomb and Tomb of Akbar the Great.

What's nearby

  • Taj Nature Walk - 5 min walk - 0.4 km
  • Mosque and the Jawab - 14 min walk - 1.2 km
  • Taj Mahal - 17 min walk - 1.5 km
  • TDI Mall - 3 min drive - 2.2 km
  • Kalakriti Culture and Convention Centre - 4 min drive - 1.8 km

Getting around

  • Pathauli Station - 16 min drive
  • Agra (AGR-Kheria) - 34 min drive

Restaurants

  • ‪Pinch Of Spice - ‬4 min drive
  • ‪Green Park - ‬15 min walk
  • ‪Tea Lounge - ‬12 min walk
  • ‪Riva restaurant - ‬6 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Hotel Mumtaz Mahal

There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. You'll find a business centre on site. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Mumtaz Mahal. Free self parking is available.
  • 22 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2012
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Coffee shop
Hotel Mumtaz Mahal offers 22 air-conditioned accommodations, with free toiletries. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: INR 250 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Jharokha The Coffee Shop
  • Mumtaz Mahal
  • Taj View Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 4 floors
  • Built in 2012

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 800.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per child: INR 2000 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per child: INR 2000 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately INR 250 per person
  • Rollaway bed fee: INR 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • Children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Mumtaz
Hotel Mumtaz Mahal
Mumtaz Hotel
Mumtaz Mahal Hotel
Hotel Aura Mumtaz Mahal
Hotel Aura Mumtaz
Aura Mumtaz Mahal
Aura Mumtaz
Hotel Mumtaz Mahal Agra
Hotel Mumtaz Mahal Hotel
Hotel Mumtaz Mahal Hotel Agra

Frequently asked questions

What is the cancellation policy at Hotel Mumtaz Mahal?

Hotel Mumtaz Mahal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Mumtaz Mahal?

Yep, Hotel Mumtaz Mahal has a free self car park.

Is there a free airport shuttle available at Hotel Mumtaz Mahal?

No, Hotel Mumtaz Mahal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Mumtaz Mahal?

Yep, you can grab a meal at Hotel Mumtaz Mahal's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Mumtaz Mahal?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Hotel Mumtaz Mahal?

No, pets are not allowed.

Hotel Mumtaz Mahal Reviews

Reviews

6.0
Rating 10 - Excellent. 21 out of 93 reviews
Rating 8 - Good. 11 out of 93 reviews
Rating 6 - Okay. 20 out of 93 reviews
Rating 4 - Poor. 26 out of 93 reviews
Rating 2 - Terrible. 15 out of 93 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

3.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Its a very nice location and excellent room, though we didn't get the room that we booked. As we were the first guests after their renovation, they weren't prepared to handle guests starting from check-in, house keeping to amenities (dust due to renovation work, no coffee making facilities, toiletries, no breakfast) etc...
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Rusty_Mc

Disliked: Cleanliness, amenities, property conditions & facilities
OMG, What did we book? Great location close to Taj, but at what cost? First let me state that we are from the US and our standards are different than in other parts of the world (not better or worse, just different) BUT!!! Where to begin? Bare exposed wires hanging all round, light fixtures with no bulbs, no heat, (it was around 15C in the morning when we got ready to leave) towels that were at best rags, bed sheets with stains, tv that would not work, breakfast was 4 pieces of toast and a pat of butter, (not what was told to us when booking) We were awaken at 6:30 am with an attempt to deliver hot water via small bucket. The staff was ok, but clearly put off when was asked for toilet paper because there was none on the dispenser in the bathroom. As with other reviews of OYO hotels, we can not recommend using any of their brand hotels based on this and other stays.
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Sylvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grausam

Nun kenne ich Indien schon eine ganze Weile und übe ein Jahr dort gewohnt. Dieses Hote war das aller aller letzte
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Iqbal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel close to Taj Mahal.

Stayed There for 1 day, enjoyed the experience. Roof top dining is awesome. Rooms clean and tidy. Food is good. Special mention for hotel manager -Mr. Vipul for arranging such a wonderful candlelight dinner. Kudos to hotel team and keep rocking.
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good stay with a friendly staff.

I stayed in Mumtaz Mahal only for One night. My stay was very good. The services were very good. The staff was very friendly and happy to serve you. The best part was having dinner at the roof top restaurant facing the TAJ View.
Stayed 1 night in Apr 2018
Verified

6/10 Okay

David

Nice rooftop view

Hotel Mumtaz Mahal has a great rooftop view which made it's faults easier to overlook. This is generally a hotel for locals and the staff only spoke passable English. Breakfast, when requested, took nearly an hour to prepare, but was good. It was even better to eat with the exquisite view of the Taj Mahal. Great sunsets, too! If only they would fix up that rooftop!
Stayed 2 nights in Mar 2018
Verified

2/10 Terrible

christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

à éviter

Saleté repoussante aucun article de toilette Matelas et literie infestes plein de boutons Le lendemain Impossible d avoir un petit Déjeuner Chaque demande faite au personnel Restée sans réponse Pas d eau chaude Télé payante Etc... Un des pires hôtels en inde
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

Farhad

Hot water only available until 11 am
Verified

8/10 Good

Nikki

Liked: Cleanliness, room comfort

Decent..

Basic but decently clean and reasonably comfortable.. ongoing renos, kitchen was never open, menu not appealing anyways.. wasn't impressed, but then stayed other places that have been far worse..
Stayed 1 night in Feb 2018
Verified

6/10 Okay

Sidney

its not even near as it shows on the pictures. the hotel is very durty just like the city!
Stayed 1 night in Dec 2017
Verified

6/10 Okay

sonja

Disliked: Property conditions & facilities

hotel gibt online mehr her als in wirklichkeit.

für eine nacht reicht es. restaurant und bar ist nicht vorhanden. essen wurde geliefert und das bier auch. warm wasser ist nur 3 stunden morgens verfügbar, aber lau. nicht warm.
Stayed 1 night in Jan 2018
Verified

4/10 Poor

kokkolis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aviod this place

not worth the buck
Stayed 3 nights in Dec 2017
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fotografías engañosas

Las fotografías son algo engañosas. En general, las instalaciones la limpieza, el servicio y la comida dan mucho que desear. Falta capacitar al personal para que sepan hablar inglés y entiendan lo que se les pide.
Stayed 1 night in Dec 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fraud. pictures are old . Poor condition

Horrible experience . Rooms very untidy. Bathroom horrible. Unhygienic
Stayed 2 nights in Dec 2017
Verified

4/10 Poor

Bas

Disliked: Staff & service, property conditions & facilities, room comfort

Très déçu de cet hôtel

un hôtel décevant sur tous les niveaux. Dès mon arrivée à l’hôtel, j’ai eu la surprise de l’absence de l’eau chaude dans la chambre. J’ai demandé à l’accueil, ils ont décidé de me changer la chambre, mais pareil! Finalement j’ai pu comprendre que l’eau chaude est disponible entre 6h et 9h du matin et il faut laisser couler l’eau 20mins avant d’avoir l’eau chaude. Je me suis rendu compte que le personnel n’ont rien compris de ce que je raconte!! Pour cela ils ont décidé de me changer la chambre. Le pire c’est la clientèle de l’hôtel. En majorité des indiens irrespectueux, mal polis et très très bruants. Jusqu’à 3h du matin je n’ai pas pu fermer les yeux à cause d’une famille qui arrivait vers 23h du soir. Ils ont fait un boucan. J’ai demandé poliment de faire moins de bruit à la famille et ça n’a pas marché. J’ai demandé à l’accueil, pareil!!! Finalement j’ai laissé tomber!! Aussi, j’ai demandé les horaires de l’ouverture de Taj Mahal à l’hôtel, ils m’ont confirmé que c’est à 6h du matin. Je me suis pointé à 5h45 pour l’ouverture et ma surprise, l’ouverture c’était à 7h!!
Stayed 3 nights in Dec 2017
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a hotel that really didn´t match up to information on booking site. Stayed during four nights and was very dispappointed. The only thing good about this hotel was location, nice view from top of hotel and bed. No one spoke English (until one day a girl turned up in lobby and she was vey helpful), TV didnt work and even though we asked for help all time nothing happended, no cleaning, no new towels, very dirty bathroom, no toilet paiper, stained linen in bed. Bad services, not possible to pay by card. No services on top roof bar, no personel. Food took hours to get - if you found any to order from - and then they couldnt deliver all things from meny. Would not stay again or rekommend. I paid extra for view overlooking city - we looked into a wall of building opposite. First room we were shown had a very leeking toilet and we refused to accept that room and got another. No soap, shampoo etc that was said on booking site.
Stayed 4 nights in Oct 2017
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glad we booked one night only.

The dancer in the foyer was a great welcome but it was down hill from then on. Stained bed linen, shower fittings hanging off the wall too badly to use. Although the restaurant staff are very lovely, the level of service and hygiene is terrible. Only reasons to stay are proximity to Taj, Only a few minutes walk, and an excellent view from rooftop restaurant.
Stayed 1 night in Oct 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Very dirty

This hotel was in a good location staff were nice and helpful however the room was really dirty . Hard to clean your teeth looking into the basin looked like no cleaning materials used. The room would have been adequate if cleaned properly.
Stayed 2 nights in Aug 2017
Verified

8/10 Good

HYOUNGJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
타지마할에서 매우 가깝습니다. 특히 티켓 오피스가 가까워서. 티켓구매해서 타지마할 입장하기엔 적절한듯합니다. 객실도 괜찮은 편입니다. 아침은 간편하게 나오고요. 단지, 욕실이 다른 서비스에 비해, 깨긋하진 않습니다.
Verified

4/10 Poor

Elke

Disliked: Staff & service, property conditions & facilities

More of a 1 to 2 star hotel

This hotel is badly in need of refurbishment but it appears that this is under way as the roof with view of Taj Mahal was shut during our stay. Sadly the roof view was the reason we picked this hotel over others. The room was very basic but generally clean.The wall was water damaged on the opposite side from the shower so we did not risk using the electric sockets on that side of the room. The sheets were grey and stained but appeared clean. The beds were comfortable and the Air con and free wifi worked. The TV did not work and there was a pot of what looked like yogurt in the fridge from, presumably, previous occupant. Likewise the bathroom was basic, functional and had been cleaned but very dilapidated. Breakfast in the basement was farcical with one half broken toaster to service the guests, an extremely limited choice of items and a scary dripping aircon unit that caused guests to slip on the puddle beneath it and more worryingly a sure risk or legionnaires disease! As we had prepaid our breakfast we were taken to the hotel next door which was an improvement with a view of the outside world and a buffet with a reasonable selection of items. As we were checking out at 5am I was assured that as I had prepaid there would be eggs, sandwiches and 'everything' waiting for me on the reception counter and the reception 'boy' would be there to check us out. Unsurprisingly the reality was a fast asleep reception boy and no breakfast. Disappointed with whole experience.
Verified

10/10 Excellent

Chandan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

I booked this hotel for its price and location , hotel is very near to the Taj Mahal. People were very welcoming nice and friendly. Helped us in getting Taj Mahal ticket and Tonga Ride. hotel has two restaurant...basement and rooftop. Rooftop was great.. with great view toward Taj
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Our Agra Visit

Wow, it was good experience that make your hotel booking after you go and see the room. We have make booking via online and it was 100% different then we have seen in online. -Room was very poor and old did not had hot water in the room. - Wifi did not work at room. - Food was just ok. - They have AC but there AC did not work and we had to use fan. - We have paid INR- 3800 for the room but it was my mistake did not seen the room.
Verified

10/10 Excellent

BakkD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good.. best for location

My experience was good. staffs were very friendly and helpful. they gave us good room. Taj mahal View from upper restaurant was very attractive,
Verified

4/10 Poor

Matt

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty hotel with excellent staff

If you're precious about cleanliness don't stay at this hotel. Everything is dirty and both rooms stank - one from damp/mould and one from strong chemicals used to mask the damp/mould. The bathroom was dirty, the bedsheets had oil spots and dirt on them and the roof terrace and dining room all needed a good clean. Shower was cold for the first five minutes. We went up for dinner on the roof and the tables had empty bottles all over them and no one to take orders. We arrived at 9pm where there was an exhausted child in the lobby to dance for guests. Although this seems to happen in many hotels in Agra. The positives were that the beds were very comfortable and the staff extremely helpful and friendly. They also organised a car with an excellent and welcoming driver to take us to our next destination. Location is also very good, just a ten minute walk to the Taj.
Verified

6/10 Okay

Verified traveller

Hotel mit Aussicht

Gute Lage. In der Nähe der östlichen Tor des Taj Mahal. Zimmer sind akzeptabel. Frühstück ist standard. Nichts besonderes.