Cayo Exclusive Resort & Spa

5.0 star property
Beach spa retreat, walking distance from Plaka Beach

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Photo gallery for Cayo Exclusive Resort & Spa

Premium Room with Private Pool - Sea View | View from room
Aerial view
Duplex Two-Bedroom Suite with Private Pool - Sea View
Free daily buffet breakfast
Reception
Reviews
9.8

Exceptional

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Explore the area

Map
Elounda, Plaka, Agios Nikolaos, Crete, 720 53
  • Popular LocationPlaka Beach5 min walk
  • Popular LocationElounda Windmills8 min drive
  • Popular LocationSpinalonga11 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)70 min drive

Room options

Premium Room with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Dining table
Hypo-allergenic bedding
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Executive Suite with Private Pool - Sea View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

Superior Room - Sea View

10/10 Exceptional

Highlights

Furnished patio
Soundproofed
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Superior Fam Room-Private pool -Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Grand Suite with Private Pool & Outdoor living area - Sea View

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Dining table
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Family Duplex with Private Pool - Basement Level - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
Pillow menu
  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Retreat with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Dining table
Hypo-allergenic bedding
  • 80 sq m
  • Sea view
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 2 Single Sofa Beds

Superior Room with Private Pool - Sea View

10/10 Exceptional

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Executive Room with Private Pool - Sea View

10/10 Exceptional

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Dining table
Hypo-allergenic bedding
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Two Bedroom Interconnecting Rooms with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 66 sq m
  • Sea view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Duplex Two-Bedroom Suite with Private Pool - Sea View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
  • 125 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

Similar properties

About the area

Agios Nikolaos

A luxury stay in Agios Nikolaos awaits you at Cayo Exclusive Resort & Spa. Within a 10-minute stroll you'll find Plaka Beach and Spinalonga within a 30-minute walk. Highlights at this beachfront hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Armonia can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Stone Beach by Cayo, serves Mediterranean cuisine and is open for brunch and lunch. Enastron Pool Bar is the hotel's own bar. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site indoor swimming pool and gym. 1292 square feet (120 square metres) of event facilities include 3 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a sauna and a seasonal outdoor swimming pool. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Places within a 15-minute drive of this 5-property class Agios Nikolaos hotel include Elounda Windmills and Hiona Beach.

What's nearby

  • Plaka Beach - 5 min walk
  • Elounda Windmills - 8 min drive
  • Spinalonga - 11 min drive
  • Hiona Beach - 14 min drive
  • Spinalonga Castle - 16 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 70 min drive

Restaurants

  • Beeraki - 7 min drive
  • Isla Bistro & Cocktail Bar - 5 min walk
  • Babel - 5 min drive
  • Epico - 9 min walk
  • Porto Rino - 6 min drive

About this property

Cayo Exclusive Resort & Spa

Beach spa retreat, walking distance from Plaka Beach
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Cayo Exclusive Resort & Spa such as a seasonal outdoor pool and an indoor pool.

Free breakfast is available daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean hotel also offers a health club, a steam room and a garden. Limited free parking is available on a first-come, first-served basis.

This 5-star Agios Nikolaos hotel is smoke free.

  • 70 guestrooms or units
  • 2 levels
  • 4 dining venues
  • 2 bars or lounges
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • No smoking on site
  • Bar by the pool
Cayo Exclusive Resort & Spa offers 70 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to furnished patios. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. This Agios Nikolaos hotel provides complimentary wireless Internet access.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Armonia has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Greek, Italian, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ambrosia Main Restaurant
  • Enastron Pool Bar
  • Kelari Gourmet Restaurant
  • Sage & Thyme Mediterranea
  • Stone Beach by Cayo

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Indoor pool
  • Private wine tours
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Dining table
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

Outdoor space

  • Furnished patio

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival

Renovations and closures

The property is closed during January, February, March, November, December and April.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 12 years old)
  • Rollaway bed fee: EUR 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. Contactless check-out is available.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The outdoor pool closes for the season in October.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cayo Exclusive Resort Spa
Cayo Exclusive Resort & Spa Hotel
Cayo Exclusive Resort & Spa Agios Nikolaos
Cayo Exclusive Resort & Spa Hotel Agios Nikolaos

Frequently asked questions

What is the cancellation policy at Cayo Exclusive Resort & Spa?

Cayo Exclusive Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cayo Exclusive Resort & Spa?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Cayo Exclusive Resort & Spa on 24 May 2024 start from AU$605.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cayo Exclusive Resort & Spa?

Yep, Cayo Exclusive Resort & Spa has a free self car park. Onsite parking is limited.

Are there any beaches close to Cayo Exclusive Resort & Spa?

Yep, Cayo Exclusive Resort & Spa is a short 5-minute walk from Plaka Beach. Fun beach activities include windsurfing.

Is there a spa on site at Cayo Exclusive Resort & Spa?

Yep, Armonia is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Cayo Exclusive Resort & Spa have a pool?

Cayo Exclusive Resort & Spa has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM.

What luxury perks are available at Cayo Exclusive Resort & Spa?

Cayo Exclusive Resort & Spa features a full-service spa, a health club and an indoor pool. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Cayo Exclusive Resort & Spa a romantic place to stay?

Couples spa treatments and beachfront dining, as well as comfy beds and private patios in the guestrooms, help set the scene for a romantic weekend at Cayo Exclusive Resort & Spa.

Is Cayo Exclusive Resort & Spa family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services in the guestrooms, it's no surprise that Cayo Exclusive Resort & Spa is a hit with families.

Does Cayo Exclusive Resort & Spa serve breakfast?

Yeah, free buffet breakfast is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Cayo Exclusive Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Cayo Exclusive Resort & Spa?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cayo Exclusive Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Cayo Exclusive Resort & Spa?

No, pets are not allowed.

Cayo Exclusive Resort & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 53 out of 59 reviews" "
Rating 8 - Good. 3 out of 59 reviews" "
Rating 6 - Okay. 3 out of 59 reviews" "
Rating 4 - Poor. 0 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Branislav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and style of the property is excellent with many little things considered, but what really makes it special is the staff who will always go the extra mile with nothing too much trouble. Bravo for the training and customer engagement.
Stayed 7 nights in Oct 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were without exception helpful, polite, professional, and extremely friendly. Pool area was stunning and not overcrowded. Room had its own mini pool as well. Excellent breakfast. Main restaurant seemed quite pricey but Plaka village only a short walk where there were a myriad of eating options. Fantastic place and would thoroughly recommend.

10/10 Excellent

vivien sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really excellent hotel. Not only the staff was amazing alt all times, the entire resort was very well built and comfortable. The owner is local and owns a construction company and you can feel that by how well the hotel is built. There is a funicular lift for the rooms which are built on a steep hill making it very easy to access the rooms. The room has got a great size and the bathroom and toilet are separate and very good. There is plenty of storage space which I feel sometimes is lacking in hotels. The view from the room is impressive and the private swimming pool is quite good size. There is plenty of free water, a welcome pack. The gym is well equipped. The breakfast is excellent and at request some vegan options were available (although not a lot in terms of hot food). There are 2 large swimming pools and the beach is a 4 minute walk. They provide a shuttle to the beach. There are electric car charging points and electric cars for rental.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lisa, Culross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All Staff were amazing and nothing was any trouble for them
Stayed 7 nights in Sep 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Hasan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff pleasent overall
Stayed 3 nights in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023