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Bahia Principe Sunlight Costa Adeje – All Inclusive

4.0 star property
All-inclusive property with 4 restaurants and 3 outdoor pools

Photo gallery for Bahia Principe Sunlight Costa Adeje – All Inclusive

3 outdoor pools, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
1 bedroom, desk, blackout curtains, free WiFi
Interior detail
View from room
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Parking available
  • Bar
  • Hot tub

Explore the area

Map
Urbanización Playa Paraíso, c/ Idafe, s/n. entrada por ctra El Puertito, Adeje, Tenerife, 38760
  • Golf Costa Adeje
    ‪7 min drive‬
  • Fañabé Beach
    ‪10 min drive‬
  • El Duque Beach
    ‪14 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪23 min drive‬

Room options

View all photos for Junior Suite (2 adults + 2 children)

1 bedroom, desk, blackout curtains, free WiFi

Junior Suite (2 adults + 2 children)

Highlights

Balcony
Private indoor hot tub
Air conditioning
TV
Day bed
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room, Partial Sea View

1 bedroom, desk, blackout curtains, free WiFi

Standard Room, Partial Sea View

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, Partial Sea View (2 Adults + 1 Child)

1 bedroom, desk, blackout curtains, free WiFi

Standard Room, Partial Sea View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite (3 Adults + 1 Child)

1 bedroom, desk, blackout curtains, free WiFi

Junior Suite (3 Adults + 1 Child)

Highlights

Balcony
Private indoor hot tub
Air conditioning
TV
Day bed
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite

1 bedroom, desk, blackout curtains, free WiFi

Junior Suite

Highlights

Balcony
Private indoor hot tub
Air conditioning
TV
Day bed
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite (2 Adults + 1 Child)

1 bedroom, desk, blackout curtains, free WiFi

Junior Suite (2 Adults + 1 Child)

Highlights

Balcony
Private indoor hot tub
Air conditioning
TV
Day bed
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

1 bedroom, desk, blackout curtains, free WiFi

Standard Room

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed

View all photos for Standard Room (2 Adults + 1 Child)

1 bedroom, desk, blackout curtains, free WiFi

Standard Room (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About the area

Adeje

An all-inclusive stay in Adeje awaits you at Bahia Principe Sunlight Costa Adeje – All Inclusive. Within just a 10-minute stroll, you'll find Las Galgas and Tenerife Beaches. Highlights at this family-friendly property include 4 restaurants, 3 outdoor swimming pools and 3 bars/lounges. .A pampering day can include hot stone massages and sports massages along with body scrubs, facials and aromatherapy. The property's own poolside bar is a nice place to enjoy a drink. Enjoy the nightclub, free kids' club, gym and Hot tub. Business travelers can take advantage of a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Each morning free buffet breakfast is offered between 7:30 AM and 10:00 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 4-property class Costa Adeje property, attractions include Siam Park and Fañabé Beach.

What's nearby

  • Golf Costa Adeje - 7 min drive - 4.6 km
  • Tenerife Top Training - 9 min drive - 6.1 km
  • Siam Park - 9 min drive - 10.5 km
  • Fañabé Beach - 10 min drive - 8.7 km
  • El Duque Beach - 14 min drive - 8.7 km

Getting around

  • Tenerife (TFS-Tenerife South) - 25 min drive

Restaurants

  • ‪Restaurante Celso - ‬11 min drive
  • ‪La Masía del Mar - ‬11 min drive
  • ‪Restaurante la Vieja - ‬11 min drive
  • ‪El Caldero - ‬12 min drive
  • ‪The 16th - ‬19 min walk

About this property

Bahia Principe Sunlight Costa Adeje – All Inclusive

All-inclusive property with 4 restaurants and 3 outdoor pools
Bahia Principe Sunlight Costa Adeje – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Bahia Principe Sunlight Costa Adeje – All Inclusive offers its guests 3 outdoor swimming pools, a health club, Access to hot tub, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business centre and a meeting room are available. A nightclub, spa services, and a terrace are also featured at the family-friendly Bahia Principe Sunlight Costa Adeje – All Inclusive. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Mediterranean Adeje property.

  • 460 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Bahia Principe Sunlight Costa Adeje – All Inclusive offers 460 accommodations with free toiletries and blackout curtains. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 8 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Games
  • Health club
  • Hot tub
  • Karaoke
  • Nightclub
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (130 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 8 per day
  • In-room safe fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bahia Principe Resort Tenerife
Bahia Principe Tenerife All Inclusive Adeje
Bahia Principe Tenerife Adeje
Sunlight Bahia Principe Tenerife Resort Adeje
Bahia Principe Tenerife Resort Adeje
Bahia Resort Tenerife
Bahia Tenerife
Principe Bahia Tenerife
Principe Tenerife
Tenerife Bahia
Bahia Principe Tenerife Resort All Inclusive Adeje
Sunlight Bahia Principe Tenerife Resort
Sunlight Bahia Principe Tenerife Adeje
Bahia Principe Tenerife
Sunlight Bahia Principe Tenerife All Inclusive Adeje
Sunlight Bahia Principe Tenerife All Inclusive
Bahia Principe Tenerife Resort All Inclusive
Sunlight Bahia Principe Tenerife
Bahia Principe Tenerife All Inclusive
Bahia Principe Tenerife Inclu

Frequently asked questions

What is the cancellation policy at Bahia Principe Sunlight Costa Adeje – All Inclusive?

Bahia Principe Sunlight Costa Adeje – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Sunlight Costa Adeje – All Inclusive?

Yep, Bahia Principe Sunlight Costa Adeje – All Inclusive has a covered self car park for EUR 8 per day. Onsite parking is limited.

Are there any beaches close to Bahia Principe Sunlight Costa Adeje – All Inclusive?

Yep, Bahia Principe Sunlight Costa Adeje – All Inclusive is a short 10-minute walk from Tenerife Beaches.

Is there a spa on site at Bahia Principe Sunlight Costa Adeje – All Inclusive?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as sports massages.

Does Bahia Principe Sunlight Costa Adeje – All Inclusive have a pool?

Bahia Principe Sunlight Costa Adeje – All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 8:00 PM.

What luxury perks are available at Bahia Principe Sunlight Costa Adeje – All Inclusive?

Bahia Principe Sunlight Costa Adeje – All Inclusive features 3 outdoor pools, a nightclub and a health club.

What makes Bahia Principe Sunlight Costa Adeje – All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Bahia Principe Sunlight Costa Adeje – All Inclusive.

Is Bahia Principe Sunlight Costa Adeje – All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Bahia Principe Sunlight Costa Adeje – All Inclusive is a hit with families.

Does Bahia Principe Sunlight Costa Adeje – All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is served daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Bahia Principe Sunlight Costa Adeje – All Inclusive?

No, Bahia Principe Sunlight Costa Adeje – All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Bahia Principe Sunlight Costa Adeje – All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bahia Principe Sunlight Costa Adeje – All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Sunlight Costa Adeje – All Inclusive?

No, only service animals are allowed.

Bahia Principe Sunlight Costa Adeje – All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 390 out of 702 reviews
Rating 8 - Good. 229 out of 702 reviews
Rating 6 - Okay. 54 out of 702 reviews
Rating 4 - Poor. 22 out of 702 reviews
Rating 2 - Terrible. 7 out of 702 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Malcolm John, Herstmonceux

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel amenities were superb. The room was clean, and they kept it clean every day. The all inclusive is good, but the variety of food could be better. A massive shout out for Erica and Yolanda from the club kids who entertained our little one the whole time and have great spirit! Thanks for everything girls <3
Stayed 4 nights in Feb 2025

10/10 Excellent

Hadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The premises is extremely nice and well maintained despite its age. We enjoyed our time and spent most days by the heated pool. Plenty of activities for the kids by the pool too
Stayed 3 nights in Feb 2025

2/10 Terrible

helen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
14:53 •• | 4G 39 ‹ Bahia Principe Sunlight C.. @ 0 "I was really disappointed with my stay at this hotel. The room was in poor condition, with wall lights hanging off the walls, and the interior felt outdated and neglected. Although the cleaners did come in daily and provided fresh bottles of water, the overall experience didn't feel up to standard. There's also a safe in the room, but you're required to rent a key from reception. If you don't, the hotel won't take responsibility for anything that goes missing. It left me feeling uncomfortable and uneasy during my stay. I wouldn't recommend this place -it just wasn't worth the price." If you want a lie in past 7.45am this is not possible due to the cleaners being extremely noisy. I totally understand that they have a job to do but this could also be done respectfully by not shouting down corridors. The food was extremely substandard and I’ll be glad to get home to have some home cooked food.
Stayed 5 nights in Feb 2025

6/10 Okay

Randolph

Travelled with family
Liked: Cleanliness, staff & service, amenities
There is nothing luxurious or gourmet about the place, but it is competent, clean, and a fine place for a family. The cleaning staff is surprisingly friendly and good natured. There are a few annoying quirks, like a cold “adults only” hot tub no adult wanted to sit in, terrible shower pressure, and the abandoned lot next doors is a squatter’s encampment. I would give it more stars but it markets itself as a high end property. It’s not. But as a place to take your kids and feed them without worrying about cooking, it’s a very nice place.
Stayed 6 nights in Feb 2025

10/10 Excellent

Suzanne

Stayed 4 nights in Jan 2025

10/10 Excellent

Angus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time back and it’s just the perfect all inclusive get away.
Stayed 7 nights in Nov 2024

10/10 Excellent

Maciej

Stayed 9 nights in Jan 2025

10/10 Excellent

hassan hussein

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ! There are activities for the whole family from kids to adults. The food is very tasty. You also have a chance to taste a variety of different foods. The employees do anything in order to make sure you have a great holiday. It is a great family hotel .
Stayed 14 nights in Jan 2025

10/10 Excellent

CANDACE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Amazing. Super friendly staff. Good food. Nice vibes
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Eddie

Stayed 7 nights in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness
Stayed 7 nights in Oct 2024

6/10 Okay

adam

Liked: Staff & service
Disliked: Property conditions & facilities

Middle of the road

Friendly staff and nice facilities for a family holiday. Hotel is tired and a bit run down in places. In particular my room (may not be same in all rooms) was very tired looking with grime and mold in the shower and general poor finishes. Worst of all, one of the floor tiles was broken causing a nasty cut to my foot on last night. Outside of the room, the hotel is a nice venue for a family holiday if you are happy to spend most of your time in the hotel complex as it is a little out of the tourist center. Food was nice and lots of entertainment for families
Stayed 3 nights in Oct 2024

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Richard Lindgren

Stayed 5 nights in Sep 2024

6/10 Okay

Andrew

Disliked: Property conditions & facilities
Stayed 14 nights in Aug 2024

8/10 Good

Talib

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, very well kept gardens with varied and exotic pants, great landscaping and picturesque buildings set on a side of a cliff. Inside the accommodation is a little dated but well kept.
Stayed 7 nights in Aug 2024

6/10 Okay

JUAN Pablo ISLAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food is terrible, there are zero options for vegan people and what could be and should be in terms of recipes is tainted by non existent recipe control. I’ve been a professional in the food and nutrition industry for over 25 years and I was appalled by the lack of consideration and complete disregard for people’s health and overall nutritional needs. The food ingredient cards are nonsensical as there is no chart that explains what each image represents and some just showcase a full array of images (cartoonish) which would mean that they simply threw anything they had left over from previous days into the mix.The staff were all nice but completely clueless in terms of what they were serving, they even argued that the arrabbiata sauce should have fish in it…..I wasn’t there to impart a cooking lesson nor train the staff, I was there as a guest with my family and we found it extremely difficult to eat every single meal.
Stayed 7 nights in Aug 2024

8/10 Good

Maria del Monte

Liked: Staff & service
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Nerijus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basically all you may need on holiday in one place. Shops, dinning options, evening entertainment - all in one place.
Stayed 8 nights in May 2024

10/10 Excellent

ADRIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing resort, very friendly staff, clean rooms 👌
Stayed 6 nights in May 2024

4/10 Poor

Karin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived with my family as 2 adults and 1 child. We asked to upgrade to a room with 2 adults and 2 children’s. Plus they had a promotion on site that one child is for free. They end up throwing us to another complex and location which is Bahia Tenerife which is old and unsafe. The cleaners once cleaned our room open the balcony door and once left - she left it open. As we were on ground floor this made our stay unsafe and allow other people to get entrance to our room and belonging. They over charged us for the upgrade of the room. As they charged £500 for 5 nights stay. Even though they clearly had the promotion. The entertainment is repetitive and gets boring easily. We found it extremely rude that they threw us to the other complex. Which is clearly cheaper and not as nice while charging us full price as we are at the Bahia Costa Adeje one. So beside being unable to keep up our room safety and kept on having a balcony door open as cleaner just left it wide open. We were extremely upset to get over charged and to have be relocated to the cheap location. The whole package is not worthy. As we got extremely worried for our safety and for getting over charged as they allow themselves to take advantage of tourist. The manager David who was “looking after us “ was told that his name will come on the review as someone who is taking advantage of tourist while clearly on the website it was cheaper by far. Unacceptable!!
Stayed 7 nights in Apr 2024