See all properties
Save

Grand Hotel Nuove Terme

Photo gallery for Grand Hotel Nuove Terme

Hot springs
Lobby
Exterior
Bar (on property)
Banquet hall

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Restaurant

Explore the area

View map
Piazza Italia, 1, Acqui Terme, Piedmont, 15011
  • Place, Nuove Terme Thermal Spa
    ‪2 min walk‬
  • Place, La Bollente
    ‪2 min walk‬
  • Place, St Peter's Cathedral
    ‪5 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪71 min drive‬

Room options

View all photos for Executive Double Room

Minibar, in-room safe, desk, bed sheets

Executive Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Quadruple Room

Minibar, in-room safe, desk, bed sheets

Executive Quadruple Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Double or Twin Room

Junior Double or Twin Room

Junior Double or Twin Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Triple Room

Minibar, in-room safe, desk, bed sheets

Executive Triple Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, bed sheets

Classic Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room Single Use

Minibar, in-room safe, desk, bed sheets

Classic Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

About the area

Acqui Terme

Grand Hotel Nuove Terme puts you in the heart of Acqui Terme, within steps of Piazza Italia and Nuove Terme Thermal Spa. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Beauty Farm can include hot stone massages and sports massages along with body scrubs, facials and aromatherapy. The restaurant, Le Fontane, serves local cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, Turkish bath/hammam, Hot tub and sauna. 22 square feet (0 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Free buffet breakfast is available daily between 7:30 AM and 10:00 AM. .Places within a 5-minute walk of this 3-property class Acqui Terme hotel include Cattedrale di Santa Maria Assunta and Basilica of St. Peter.

What's nearby

  • Piazza Italia - 1 min walk - 0.1 km
  • Nuove Terme Thermal Spa - 2 min walk - 0.2 km
  • La Bollente - 2 min walk - 0.2 km
  • Basilica of St. Peter - 3 min walk - 0.3 km
  • St Peter's Cathedral - 5 min walk - 0.4 km

Getting around

  • Acqui Terme Station - 6 min walk
  • Genoa (GOA-Cristoforo Colombo) - 72 min drive

Restaurants

  • ‪Rinomata Pizzeria - ‬2 min walk
  • ‪Pasticceria Voglino - ‬1 min walk
  • ‪Ristorante Vecchio Borgo - ‬4 min walk
  • ‪Trattoria Pappa e Vino - ‬2 min walk
  • ‪Caffè Il Vicoletto - ‬4 min walk

About this property

Grand Hotel Nuove Terme

Grand Hotel Nuove Terme offers its guests a full-service spa, hot springs, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 22 square feet (0 square metres) and includes conference space. An outdoor pool, a hot tub, and a sauna are also featured at the business-friendly Grand Hotel Nuove Terme.

This 3-star Acqui Terme hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 3 levels
  • Conference rooms
  • 22 sq ft of conference space
  • 0 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel Nuove Terme offers 142 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Beauty Farm has 7 treatment rooms. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily. Guests under 14 years old are not allowed in the spa. There are hot springs open between 10:00 AM and 10:00 PM.

Similar properties

Sauna, steam room, Turkish bath/hammam, body treatments, aromatherapy
Hotel Valentino
Acqui Terme
  • Breakfast included
  • Spa
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 242 reviews
The price is AU$133
includes taxes & fees
28 June - 29 June
Hotel Valentino

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Fontane

Things to do

  • Full-service spa
  • Hot spring
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 22 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot spring
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 37 ºC
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 19 May 2022 to 31 July 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Weight limit: 33 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 006001-ALB-00009

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel Nuove
Grand Hotel Nuove Terme
Grand Nuove
Grand Nuove Terme
Grand Hotel Alessandria
Grand Hotel Nuove Terme Acqui Terme
Grand Nuove Terme Acqui Terme
Grand Hotel Nuove Terme Hotel
Grand Hotel Nuove Terme Acqui Terme
Grand Hotel Nuove Terme Hotel Acqui Terme

Frequently asked questions

What is the cancellation policy at Grand Hotel Nuove Terme?

Grand Hotel Nuove Terme offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Grand Hotel Nuove Terme?

Yep, Beauty Farm is available for guests. It has a hot tub, a sauna and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Grand Hotel Nuove Terme have a pool?

Grand Hotel Nuove Terme has an outdoor pool and an indoor pool.

What luxury perks are available at Grand Hotel Nuove Terme?

Grand Hotel Nuove Terme features a full-service spa, an outdoor pool and an indoor pool.

Does Grand Hotel Nuove Terme serve breakfast?

Sure does, complimentary buffet breakfast is available daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Grand Hotel Nuove Terme?

No, Grand Hotel Nuove Terme does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hotel Nuove Terme?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel Nuove Terme?

Check-in begins at 3 PM. Check-out time is 11 AM.

Is there a golf course on site at Grand Hotel Nuove Terme?

There is a golf course next to Grand Hotel Nuove Terme.

Grand Hotel Nuove Terme Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 124 reviews
Rating 8 - Good. 54 out of 124 reviews
Rating 6 - Okay. 31 out of 124 reviews
Rating 4 - Poor. 15 out of 124 reviews
Rating 2 - Terrible. 4 out of 124 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Grazia

Liked: Cleanliness, staff & service, room comfort
IL GRAND HOTEL RISULTA ESSERE IN POSIZIONE CENTRALISSIMA DI FACILE ACCESSO ANCHE CON AUTO, COMODO ANCHE PER GIRO A PIEDI NELLA CITTA'. I LOCALI TESTIMONIANO IL FASTO DEL PASSATO MA SONO ANCORA ASSOLUTAMENTE GRADEVOLI. IL RISTORANTE OFFRE CIBO DI OTTIMO LIVELLO, CON PERSONALE QUALIFICATO.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Cinzia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

RISCALDAMENTO ROTTO!

Nulla da eccepire su pulizia e camera, ma non funzionava il riscaldamento e non siamo state avvisate dallo staff della struttura, mancava coperta in camera, quindi pernottamento terribile per il freddo.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Struttura bella esternamente e affaccio sulla piazza ma dentro ha bisogno di ristrutturazione in particolare modo la zona della piscina termale
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura eccellente, accoglienza e consigli dati All arrivo eccellete..... personale accogliente Pulizia ok Spa spettacolare Per adulti , famiglie, ragazzi
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale estremamente gentile ed attento alle esigenza dei clienti.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Die Information an der Reception war nicht gut. Vorallem die Auskunft über Parkmöglichkeiten war sehr schlecht!
Stayed 4 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

God beliggenhed.

Super beliggenhed i flotte historiske omgivelser. Hotellet er kendt som et spa hotel og når man booker skal adgang til spa område, som er meget lille tilkøbes oveni.
Stayed 3 nights in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is a little dated. Nothing was a disaster but I offer the following notes:- 1) Shower cubicle is too small unless you are an anorexic midget. 2) Wifi didn't work in the room - only the lobby (where it was excellent). 3) Spa pool was clean but basic and needed refurbishment. 4) Soundproofing minimal with 6am wake-up call from street garbage collection. 5) Parking (on the street) difficult needing to be topped up every morning before 8am by getting another ticket. 6) Hotel decor a little depressing and gloomy. Having said that, location is excellent and the staff service was difficult to fault.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel storico situato in centro del paese, bella costruzione retrò, pulito e confortevole.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Pulito e confortevole ma vetusto

Acqui Terme è un paesello carino ed il soggiorno presso l'hotel è stato piacevole. Camera pulita, personale cortese, ottima posizione, colazione fantastica, ma la struttura necessita di numerosi interventi. Era un Grand Hotel 20 anni fa ora, soprattutto la zona benessere, dovrebbe essere rinnovata. Da rivalutare quando restrutturato.
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Simona

Liked: Cleanliness
L’edificio è eccellente così come la beauty Farm (non di enormi dimensioni ma confortevole ed adeguata alle esigenze di un turista che, come noi, ha fatto due giorni ad Acqui). La nostra stanza (junior suite), aveva grandi dimensioni, era pulita ma di vecchio stile. Quadri inguardabili dietro al letto, testiera di legno scuro ed una tv con un piccolo schermo a tubo catodico con 10 (più o meno) canali nazionali. Il bagno cieco. Il servizio bar della colazione non all’altezza: il caffè ordinato è arrivato dopo circa 30 minuti .. la focaccia invece è eccellente(ed in generale, il buffet è ricco e vario). Insomma, con qualche tocco di modernità ed un po’ più di attenzione , potrebbe essere restituito a pieno titolo il “grand” all’hotel.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Peter

Disliked: Staff & service, property conditions & facilities

Lage perfekt , 4* ???

Lage des Hotels ist perfekt, direkt an der Fussgängerzone mit guten Restaurants. Suite war grosszügig, leider die Dusche nicht im Verhältnis zum Zimmer, zu klein. Morgenessen, musste zuerst ein Kellner suchen für den Kaffee, Rühreier trocken und kalt, Speck trocken und kalt , hart gekochtes Ei war faul. 4* Hotel, das die besten Zeiten hinter sich gelassen hat, lebt von der im Hause gelegen Therme.
Verified

4/10 Poor

elena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Da dimenticare

Grand hotel: l’esterno e l’imponenza della hall ti incantano ma passati i primissimi momenti ti accorgi che l’albergo vive sui fasti di un tempo ormai passato. Tutto nelle parti comuni ti comunica un senso di abbandono. Divani ciancicati, fiori secchi di dubbio gusto vetrate in sala colazione con spifferi notevoli Le camere da letto pur spaziose sono arredata in maniera dozzinale, letti mal fatti, copriletti troppo grandi e sommier dei letti di colore diverso. Tv con tubo catodico,da modernariato,senza digitale terrestre, frigo bar totalmente sfornito. Bagno microscopico, pulizia molto ma molto sommaria. Colazione alle 9.30 di domenica mattina: vassoi vuoti e non sostituiti Da dimenticare Ps : la direzione dell’hotel mi ha riconosciuto uno sconto del 25% sul conto totale in seguito alle mie lamentele
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Angelo Mario

Liked: Cleanliness, staff & service

Splendore rimasto al passato

Soggiorno natalizio di due giorni.I kits di omaggio non erano assolutamente da quattro stelle ! Il vantaggio dell'hotel è la posizione centralissima e i locali comuni stile bell'epoque. Notevole anche la spa. Per il resto la gestione è al risparmio...
Stayed 2 nights in Dec 2017
Verified

4/10 Poor

Rosanna

Disliked: Property conditions & facilities, room comfort
Rapporto qualità prezzo inesistente. Accesso a terme che in realtà sono una piscina termale al costo fuori mercato di 37 euro ad entrata. Veramente deludente
Stayed 2 nights in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura pulita, personale gradevole, stanze confortevoli, la colazione forse è leggermente sotto le aspettative per una struttura del genere.
Stayed 2 nights in Nov 2017
Verified

8/10 Good

Tiziana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel raffinato ad Acqui Terme

Ho alloggiato diverse volte presso il Grand Hotel Terme e ritengo che stiano migliorando alcuni aspetti dell'accoglienza, come il confort delle camere. La colazione e' sempre ottima e varia e il personale della reception molto gentile e disponibile. Avrei gradito una stanza più spaziosa ma nel complesso il soggiorno e' stato piacevole e rilassante.
Stayed 3 nights in Nov 2017
Verified

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort

classic spa hotel

good breakfast. bed sagging somewhat. great location. made reservation for massage and was told (at spa) that would need to purchase access to full spa facilities to get a robe and slippers. ridiculous! spoke with person at checkin desk; he had housekeeping provide robe and slippers at no charge. housekeeper picked up dirty towel from the floor and hung on the towel rack; it was on the floor for a reason. town was lively--food festival going on. fabulous restaurants; hard to choose. carpet in hotel stained and dirty--needs to be replaced. great shower. no plastic cups provided in bathroom; found in mini bar on second day. massage not worth 85 euros for 50 minutes; not deep enough to do any good. no face cradles, so neck was quite tight until finallt got to turn over.
Stayed 2 nights in Sep 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Nice hotel, great location

Nothing wrong with the hotel. The staff wasn't all that good in english. Great location.
Stayed 1 night in Aug 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cattiva organizzazione dalle camere allo spa ho parlato anche con il direttore ho un livido sul polpaccio causato da un tubo vicino al bidet non lo consiglio pessimo
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

La migliore vacanza nel relax

La comodità dell'hotel, la vista bellissima, ottima colazione .. tutto avvolto dal piacere del relax ottenuto dalla bellissima spa e centro benessere. Personale competente. Da ritornarci assolutamente!
Stayed 2 nights in Aug 2017
Verified

6/10 Okay

EMMANUELLE

Liked: Room comfort
Disliked: Cleanliness, staff & service

Bel hotel mais prestations insuffisantes

Chambre très spacieuse, un peu défraichie, bon lit. La poubelle de la salle de bains n'avait pas été vidée, seul du savon est fourni (pas de shampoing,..) aucun document expliquant le fonctionnement de l'air climatisé, de la télévision, du wifi (connexion impossible pour les chambres en bout de couloir). Petit déjeuner dans une salle magnifique, très beau service, nappes blanches mais... fruits au sirop en boite, pains industriels, jus industriels, pas à la hauteur d'un 4 étoiles
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, elegant, timeless.

Our experience was terrific. Wonderful staff, kind, courteous and surroundings both beautiful and inspiring.
Stayed 12 nights in Jul 2017
Verified

8/10 Good

mauro

Liked: Staff & service, property conditions & facilities, room comfort

A questo prezzo è da provare!

La camera non era pulita bene, c'era polvere sui comodini e sulla tv ( ancora a tubo catodico con pochissimi canali) la colazione non è da 4 stelle, ma l'hotel stesso non sarebbe propriamente un 4 stelle, ma per il prezzo di 94 euro una doppia con pernottamento prima colazione ed accesso SPA per due persone non si può di certo pretendere di più, anzi! Consigliato.
Stayed 1 night in Jul 2017
Verified

8/10 Good

gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bello molto comodo perché in pieno centro

Arrivati in hotel verso le 15,00 ci hanno consegnato subito la stanza dove abbiamo trovato il kit per la Spa- accappatoio e ciabatte. La Spa prevede il percorso romano. ..il primo giorno ci hanno spiegato come fare il giro il secondo abbiamo fatto da soli..la piscina della Spa non è grandissima ma c'èra poca gente quindi non abbiamo sofferto l' affollamento. ... in complesso è stata una breve vacanza piacevole
Stayed 2 nights in Jun 2017