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Hotel El Presidente Acapulco

Property class: 3.5

Photo gallery for Hotel El Presidente Acapulco

A coastal hotel with a pool, beach, and ocean view.
A hotel with a pool, beach, and ocean view.
A hotel room with two beds, a TV, and a view of the sea.
A high-rise hotel with multiple floors, a beach in the foreground, and palm trees.
A balcony with a view of a beach and high-rise buildings.

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • 24/7 front desk
The current price is AU$117
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
Av. Costera Miguel Aleman 8-9, Fracc. Club Deportivo, Acapulco, GRO, 39690
  • Place, Icacos Beach
    ‪5 min walk‬
  • Place, Diana the Huntress
    ‪15 min walk‬
  • Place, Condesa Beach
    ‪17 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Bay View

A modern hotel room with a large bed, a dining table, and a view of the city through large windows.

Standard Room, 1 King Bed, Bay View

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Beach View

A hotel room with two beds, a balcony with a view of the beach and cityscape, a small table, and a chair.

Standard Room, Beach View

  • Beach view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Miramar

A hotel room with two beds, a TV, and a view of the sea.

Suite Miramar

  • Bay view
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Estándar doble vista al boulevard

A hotel room with two beds, each with a black headboard and white bedding. There are two bedside tables with lamps, and a framed picture on the wall.

Estándar doble vista al boulevard

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Acapulco

At Hotel El Presidente Acapulco you'll be within a 20-minute stroll of Diana the Huntress and Condesa Beach. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find a porter/bellboy and a lift. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Costera Acapulco hotel include La Quebrada Cliffs and Forum de Mundo Imperial.

What's nearby

  • Icacos Beach - 5 min walk - 0.4 km
  • Acapulco Golf Club - 6 min walk - 0.6 km
  • Diana the Huntress - 15 min walk - 1.3 km
  • Condesa Beach - 17 min walk - 1.4 km
  • El Rollo Acapulco - 18 min walk - 1.5 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 26 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Restaurante Chile, Maíz y Frijol - ‬4 min walk
  • ‪Angels House - ‬3 min walk
  • ‪restaurante Azteca - ‬2 min walk
  • ‪Forza Italia - ‬2 min walk

About this property

Hotel El Presidente Acapulco

Hotel El Presidente Acapulco offers its guests an outdoor pool, a terrace, and a porter. WiFi is free in public spaces. Hotel El Presidente Acapulco also features pool umbrellas and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Acapulco hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 12 levels
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
Hotel El Presidente Acapulco offers 160 accommodations with air conditioning. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Guests have access to shared bathrooms. Bathrooms include a shower with a rainfall showerhead.

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  • Pool
  • Kids’ pool
  • Free Wi-Fi
  • Restaurant
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The price is AU$83
includes taxes & fees
29 Oct - 30 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 50 metres
  • Parking on site (MXN 130 per night)
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk

Guest services

  • Porter/bellhop

Outdoors

  • Beach towels
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shared bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Presidente Acapulco

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 130 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Acapulco El Presidente Hotel
Acapulco Hotel El Presidente
Acapulco Presidente
El Presidente Acapulco Hotel
El Presidente Hotel Acapulco
Hotel Acapulco El Presidente
Hotel El Presidente Acapulco
Presidente Acapulco
Presidente Acapulco Hotel
Presidente Hotel Acapulco
El Presidente Acapulco Hotel Acapulco
Hotel El Presidente
El Presidente Acapulco
Presidente Acapulco Acapulco
Hotel El Presidente Acapulco Hotel
Hotel El Presidente Acapulco Acapulco
Hotel El Presidente Acapulco Hotel Acapulco

Frequently asked questions

What is the cancellation policy at Hotel El Presidente Acapulco?

Hotel El Presidente Acapulco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel El Presidente Acapulco?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel El Presidente Acapulco on 30 Oct 2026 start from AU$117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel El Presidente Acapulco?

Yep, Hotel El Presidente Acapulco has a self car park for MXN 130 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Hotel El Presidente Acapulco?

Yep, Hotel El Presidente Acapulco is a short 5-minute walk from Icacos Beach. Fun beach activities include waterskiing.

Does Hotel El Presidente Acapulco have a pool?

Hotel El Presidente Acapulco has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:30 PM.

Does Hotel El Presidente Acapulco serve breakfast?

Sure does, brekkie is available daily.

Is there a free airport shuttle available at Hotel El Presidente Acapulco?

No, Hotel El Presidente Acapulco does not offer an airport shuttle service.

What time are check-in & check-out at Hotel El Presidente Acapulco?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel El Presidente Acapulco?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel El Presidente Acapulco?

There isn't one on site, but Acapulco Golf Club is a short 7-minute walk away.

Hotel El Presidente Acapulco Reviews

Reviews

4.8
Rating 10 - Excellent. 62 out of 914 reviews
Rating 8 - Good. 113 out of 914 reviews
Rating 6 - Okay. 204 out of 914 reviews
Rating 4 - Poor. 225 out of 914 reviews
Rating 2 - Terrible. 310 out of 914 reviews

5.4/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

4.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Big rooms with huge Balcony. excellent location.
Stayed 2 nights in Dec 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible lugar
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ok
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is trying to recover from Hurricane Otto (2 years ago) No restaurant, no microwave or coffee pot. Good location and a beautiful beach. Extremely run down.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
-
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t believe Expedia would promote this very old hotel with no restaurant, so dirty and old
Stayed 2 nights in Oct 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here pictures are not near reality As soon I got there hotel didn’t have electricity. View is nice but not the best area. Don’t recommend at all
Verified review

2/10 Terrible

Disliked: Amenities
No internet available all day long! No drinking water in the rooms
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A horror film

The worst hotel I have ever stayed! Old, rusty, smelly and there was a spring out of the mattress that hurt my leg! No way to use their old and nasty towels, I bought towels at the supermarket for my whole family. The swimming pool was so dirty that we avoided it! Noisy, smelly and rusty air conditioning. Please consider to take this hotel out of hotel.com
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall in terrible conditions. The rooms were torn down! The AC was leaking creating puddles and all they did was bring a towel. The bathroom shower was holding on for dear life. We got the room with a balcony, but it was so sketchy I was scared the balcony was gonna fall at any second. I couldn’t even bring coolers or hot food into the hotel and they had no fridge. Over all I was cursing myself for not looking more Into the hotel before booking. Don’t make the same mistake I did!!!
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita vista ,debería haber un paquete con comida y bebidas todo incluido y alberca con acceso a media noche
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
solo la ubicacion , muy cerca de la playa . los requisitos para el check in , piden dejar el INE , no se porque razon. el aire acondicionado estaba desconfigurado. y no funcionaba bien no habia toallas para las manos habia cucarachas piden anticipo para las toallas de la alberca no vuelvo a ir a este lugar , aunque fuera gratis.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Viajé con una persona en silla de ruedas, desde el principio envié mensaje indicándoles que tenía necesidades especiales y quería garantizar el acceso adecuado a todas las áreas y cuando llegamos descubrimos que las rampas son terribles, muy inclinadas y peligrosas, la rampa de acceso a la alberca es falsa, solo llega a un piso determinado, después hay escaleras, y el otro acceso termina en una caída de 3-4 metros, muy peligroso si uno no verifica primero. Solicité ayuda para un cambio de hotel y HOTELES.COM no me ayudó en absoluto, solo me hizo perder el tiempo. Mi experiencia del lugar como una opción para viajar con una persona en silla de ruedas es la peor posible, nunca volveré a reservar en este hotel
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel, guter Blick auf den Strand.Zu Fuß viele Läden und Gaststätten gut zu erreichen. Wer am Strand langläuft,kann eine kleine Oase in der Großstadt finden,viel Grün,Hühner,Hunde ,Katzen und man kann ne kühle Molle unter Palmen trinken
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sucio. Descuidado. Viejo. A pesar de ello, muy bien ubicado.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El hotel está en reconstrucción. Cuenta con lo necesario para pasar una estancia muy austera; no tienen salvavidas ni en la alberca ni en la playa. La alberca no se ve muy limpia. Los elevadores tienen el piso mojado, lo que da mal aspecto. Esperemos que pronto se recupere, era un buen hotel.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Muy limpio, pero las recepcionistas pésimas las dos, no se si ese perfil buscan que tenga la jeta todo el tiempo y que los clientes les valgamos
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Mañana señal de Internet, prácticamente amente sin señal en la habitación, la habitación en malas condiciones, las toallas muy viejas, las almohadas muy incómodas, para el tema de factura, tuve que dejar mis datos y luego enviarlos y presionar para que me la realizarán y eso es muy molesto,, en conclusión no vuelvo a regresar
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
No tienen restaurante. No usé la alberca
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
No hay desayunos, no me metí a la alberca, se veía sucia, en general por el precio está bien, pero no recomendaría quedarte aquí, no hay teléfono en la habitación, no hay room service, ni restaurant en el hotel, no hay área de fumadores, no hay bar, prácticamente es la habitación con aire que medio enfría, no hay agua caliente, sólo tibia así que si vas con familia no es recomendable para niños, el servicio de valet todo bien. No puedes recibir a visitas, just informative.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Servicio del personal muy bueno, habitación limpia,entendemos que necesita mucho mantenimiento después del huracán. Todo bien
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Habitación limpia, ubicación muy buena
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Todo el hotel está en reparación y las habitaciones en mal estado, faltan llaves en la ducha, el balcón está dañado faltan plafones el los pasillos hay cobros adicionales que no están claros al momento de reservar, el personal de recepción poco tentó upsss y varias cosa mas
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

no te dejan shampo ni toallas limpias que te las cambian cada tercer dia hasta en los hoteles mas pequenos te dejan las toallas limpias y javon y shampoo es mi punto de vista gracias
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Acapulco esta en recuperación , pero el hotel deja mucho que desear que sea de 4 estrellas , limitados cuartos , aun en arreglos , el cuarto no bien pintado , con lo básico . Un solo elevador, con adaptaciones en el baño .
Stayed 3 nights in Jan 2026