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Hotel Ashly

Property class: 2.5

Photo gallery for Hotel Ashly

A swimming pool with a thatched roof structure, surrounded by potted plants and lounge chairs.
A hotel room with two beds, a wooden shelf, a small trash bin, and a view of the outside.
A multi-story residential building with balconies, palm trees, and a clear sky.
A coastal resort with beachfront properties, a swimming pool, and a view of the ocean.
A garden with various plants and a small water feature.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
  • 24/7 front desk
The current price is AU$54
includes taxes & fees
12 Nov - 13 Nov

Explore the area

View map
boulevard de las naciones k.m. 12.5, Acapulco, GRO, 39906
  • Place, Boulevard de las Naciones
    ‪1 min walk‬
  • Place, La Isla Shopping Village
    ‪6 min drive‬
  • Place, Forum de Mundo Imperial
    ‪10 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

A neatly made bed with a folded towel, a wooden bench, a red curtain, and a patterned wall decoration.

Standard Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

A bedroom with a bed, a TV mounted on the wall, a window with floral curtains, and an air conditioning unit.

Standard Room, 1 King Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

A hotel room with a bed, a bench, a TV mounted on the wall, and a balcony with pink curtains.

Standard Double Room, 2 Double Beds

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

A hotel room with two beds, a window with curtains, an air conditioning unit, and a decorative wall piece.

Standard Triple Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite

A room with bunk beds, a TV, a mirror, and a small kitchenette.

Suite

  • 47 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Single Beds

View all photos for Villa, 2 Bedrooms, Courtyard View

A bedroom with a bed, a wooden headboard, a nightstand, and a window.

Villa, 2 Bedrooms, Courtyard View

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Villa, 2 Bedrooms, Garden View

A bedroom with a bed, a window with curtains, a built-in shelf, and a ceiling light.

Villa, 2 Bedrooms, Garden View

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About the area

Acapulco

At Hotel Ashly you'll be 4.4 km (2.7 mi) from Playa Revolcadero and 4.9 km (3 mi) from Arena GNP Seguros. Highlights at this hotel include an outdoor swimming pool and free self-parking. .This hotel has a 24-hour front desk, a garden and express check-in. Other amenities include express check-out and luggage storage. .Sights within a 15-minute drive of this Playa Diamante hotel include El Revolcadero and Bahía de Puerto Marqués.

What's nearby

  • Boulevard de las Naciones - 1 min walk - 0.0 km
  • La Isla Shopping Village - 6 min drive - 2.3 km
  • Forum de Mundo Imperial - 10 min drive - 2.7 km
  • Arena GNP Seguros - 21 min drive - 7.5 km
  • Majahua Beach - 29 min drive - 9.4 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 4 min drive

Restaurants

  • ‪Los Tarascos - ‬5 min walk
  • ‪Sabor Guerrero Diamante - ‬9 min walk
  • ‪Los Tarascos - ‬9 min walk
  • ‪Mondo - ‬4 min drive
  • ‪La Casa De Los Abuelos Diamante - ‬9 min walk

About this property

Hotel Ashly

As a guest of Hotel Ashly, you'll find an outdoor pool, a garden, and express check-in. The front desk is open around the clock. Free self parking is available.
  • 45 guestrooms or units
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Garden
Hotel Ashly offers 45 accommodations with air conditioning. Bathrooms include a shower.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ashly

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

The listed breakage deposit applies to Villa bookings only.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 300 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ashly Acapulco
Ashly Acapulco
Hotel Ashly Hotel
Hotel Ashly Acapulco
Hotel Ashly Hotel Acapulco

Frequently asked questions

What is the cancellation policy at Hotel Ashly?

Hotel Ashly offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ashly?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Ashly on 12 Nov 2026 start from AU$54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Ashly?

Yep, Hotel Ashly has a free self car park.

Are there any beaches close to Hotel Ashly?

The closest beach to Hotel Ashly is Papagayo Beach (13.6 km).

Does Hotel Ashly have a pool?

Hotel Ashly has an outdoor pool.

Is there a free airport shuttle available at Hotel Ashly?

No, Hotel Ashly does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Ashly?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Ashly?

No, pets and service animals are not allowed.

Hotel Ashly Reviews

Reviews

6.8
Rating 10 - Excellent. 60 out of 212 reviews
Rating 8 - Good. 57 out of 212 reviews
Rating 6 - Okay. 37 out of 212 reviews
Rating 4 - Poor. 22 out of 212 reviews
Rating 2 - Terrible. 36 out of 212 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and place was quiet
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness
Excelente
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Room was clean and the hotel is very nice, pool was very beautiful. The only bad thing about this hotel is that the property next door has roosters and dogs. If your a light sleeper like I am I would not recommend but other than that it’s a great hotel for the price
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived almost eight hours too early, but the owner let me check in a few hours before 3pm. Thank you so much!
Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
No towels, bugs in bed, customer service was mediocre
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very rude and looked very unhappy. Any questions or request were denied
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Basic but suited our needs

I choose this because I had a 6 am flight It is very basic, but it was clean, bed comfort fine but our ac unit and the light in the hall way made for a poor night sleep. I as a traveler should have said something to the supervisor on board. But had to rush to the airport. It’s fine for $38 bucks!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estaba limpio y el personal muy amable
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Cuando llegue no estaba mi reservación me dijeron que estaba cancelada. Yo nunca la cancelé. Y me la cargaron a mi tarjeta de crédito
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Faltaban utensilios de cocina y una almohada. Sufrimos un accidente por no poner jergas o tapetes para el agua tanto en la entrada como en la ducha. Lo solicitamos e hicieron caso omiso
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bonito lugar, muy ameno para ir en familia. Muy limpio
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PESIMO SERVICIO, HORRIBLE EXPERIENCIA. MALOS TRATOS Y GROSERA LA SEÑORA ANGELICA, QUE APARAENTEMENTE ES LA UNICA PERSONA QUE TRABAJA EN ESE HOTEL.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Disliked: Amenities
Buena
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Me agarrado mucho la estancia por la alberca que está cerca y limpia, la limpieza de las habitaciones muy buena
Muy bueno el hotel, muy recomendable.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
habitación descuidada, cama incómoda poco papel higiénico
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Falta de mantenimiento
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien La atención excelente
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Limpio y muy amables
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Me cobraron la habitación de nuevo a pesar que ya la había pagado con ustedes, no tenía toallas ni agua caliente
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones estan en mal estado, el colchon de una de las camas estaba hundido, no te dejan toallas tienes que pedirlas cada día en la recepción, el agua se salía de la regadera e inhundaba la habitación, cuando fui a recepción a avisar dijeron que ya no había personal de mantenimiento y me dieron unos tapetes para que yo limpiara, al día siguiente pusieron una cortina de baño pero el problema siguió y solo me siguieron dando tapetes para limpiar. La mezcladora del lavabo no tenia boquilla entonces el agua salia hacia los lados y mojaba todo, también lo reporte pero nunca fueron a arreglarlo. La alberca esta bien, es pequeña pero limpia. Le falta mucho mantenimiento a las habitaciones, que lastima porque cobran muy caro. No volveré a hospedarme aquí.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Si
Stayed 3 nights in Dec 2025