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Novotel Abu Dhabi Al Bustan

4.0 star property

Photo gallery for Novotel Abu Dhabi Al Bustan

Front of property – evening/night
Creator video - submitted by lana__creator
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$81
includes taxes & fees
6 Apr - 7 Apr

Explore the area

View map
Shk. Rashid Bin Saeed St / Rabdan St, Abu Dhabi, 0
  • Place, Mushrif Mall
    ‪1 min drive‬
  • Place, Abu Dhabi National Exhibition Centre
    ‪1 min drive‬
  • Place, Mangrove National Park
    ‪2 min drive‬
  • Airport, Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(25 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Queen Room with Executive Lounge Access

Minibar, in-room safe, individually decorated, desk

Executive Queen Room with Executive Lounge Access

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Executive Twin Room with Executive Lounge Access

Minibar, in-room safe, individually decorated, desk

Executive Twin Room with Executive Lounge Access

  • Sleeps 2
  • 2 Single Beds

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About the area

Abu Dhabi

A family-friendly stay in Abu Dhabi awaits you at Novotel Abu Dhabi Al Bustan. You'll be 2 km (1.2 mi) from Abu Dhabi National Exhibition Centre and 3.8 km (2.3 mi) from Zayed Sports City Stadium. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The buffet restaurant, Pepper Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Waves Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym, Hot tub, sauna and kids' swimming pool. 14908 square feet (1385 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Al Muroor hotel include Sheikh Zayed Grand Mosque and Abu Dhabi Mall.

What's nearby

  • Mushrif Mall - 1 min drive - 1.8 km
  • Abu Dhabi National Exhibition Centre - 1 min drive - 2.0 km
  • Al Forsan International Sports Resort - 2 min drive - 2.7 km
  • Mangrove National Park - 2 min drive - 2.3 km
  • Ferrari World - 20 min drive - 30.3 km

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 23 min drive

Restaurants

  • ‪IRDK - ‬11 min walk
  • ‪Cafe Bonjour Bonsoir - ‬5 min walk
  • ‪bait al shay cafeteria @ Muroor area - ‬9 min walk
  • ‪Oasis Garden Chinese Restaurant - ‬9 min walk
  • ‪Rashid Ali Hassan Cafeteria - ‬13 min walk

About this property

Novotel Abu Dhabi Al Bustan

Novotel Abu Dhabi Al Bustan offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 14908 square feet (1385 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Novotel Abu Dhabi Al Bustan. Self parking is free.

Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.

  • 361 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Conference rooms
  • 14908 sq ft of conference space
  • 1385 sq. m of conference space
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Novotel Abu Dhabi Al Bustan offers 361 accommodations with minibars and laptop-compatible safes. This individually decorated accommodation has separate sitting areas. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; AED 90 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Choice Cut Steakhouse
  • Mellow Café
  • Pepper Restaurant
  • Waves Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • High chair
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (14,908 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (122 centimetre high)
  • Lift (122 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 90 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 100240966000003

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Abu Dhabi Al Bustan Hotel
Novotel Bustan Hotel
Novotel Abu Dhabi Al Bustan
Novotel Bustan
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Abu Dhabi
Novotel Abu Dhabi Al Bustan Hotel Abu Dhabi

Frequently asked questions

What is the cancellation policy at Novotel Abu Dhabi Al Bustan?

Novotel Abu Dhabi Al Bustan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Abu Dhabi Al Bustan?

As of 23 Mar 2026, prices found for a 1-night stay for 2 adults at Novotel Abu Dhabi Al Bustan on 6 Apr 2026 start from AU$81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Abu Dhabi Al Bustan?

Yep, Novotel Abu Dhabi Al Bustan has a free self car park.

Are there any beaches close to Novotel Abu Dhabi Al Bustan?

The closest beach to Novotel Abu Dhabi Al Bustan is Corniche Beach (10.3 km).

Is there a spa on site at Novotel Abu Dhabi Al Bustan?

Yep, there is an onsite spa at Novotel Abu Dhabi Al Bustan. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Novotel Abu Dhabi Al Bustan have a pool?

Novotel Abu Dhabi Al Bustan has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Novotel Abu Dhabi Al Bustan?

Novotel Abu Dhabi Al Bustan features a full-service spa, an outdoor pool and 2 restaurants.

Is Novotel Abu Dhabi Al Bustan family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Novotel Abu Dhabi Al Bustan is a hit with families.

Does Novotel Abu Dhabi Al Bustan serve breakfast?

You bet, buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11 AM.

Is there a free airport shuttle available at Novotel Abu Dhabi Al Bustan?

No, Novotel Abu Dhabi Al Bustan does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Abu Dhabi Al Bustan?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Abu Dhabi Al Bustan?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Abu Dhabi Al Bustan?

No, only service animals are allowed.

Novotel Abu Dhabi Al Bustan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 346 out of 734 reviews
Rating 8 - Good. 234 out of 734 reviews
Rating 6 - Okay. 82 out of 734 reviews
Rating 4 - Poor. 42 out of 734 reviews
Rating 2 - Terrible. 30 out of 734 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Design

Stayed 2 nights in Dec 2025

10/10 Excellent

Kyaw Thu Myine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and elegant place. This time some construction works are going on, need to be patient while waiting for the lift.
Stayed 2 nights in Dec 2025

8/10 Good

Govind, East Windsor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All facilities were very good except 1. Slow front desk - understaffed 2. Room smelled of cigarette 3. Bird droppings on glasses
Stayed 1 night in Dec 2025

10/10 Excellent

Abigail

Stayed 3 nights in Dec 2025

6/10 Okay

Nader

Business traveller
Liked: Cleanliness
Property is nice. Very uncomfortable bed (too hard) and valet just takes forever.
Stayed 1 night in Dec 2025

10/10 Excellent

Breana

Stayed 1 night in Dec 2025

4/10 Poor

Jasonjit

Disliked: Cleanliness, staff & service
The room was extremely dusty and carpet had lots of dust and the cooling system wasn’t working. Definitely not worth the price.
Stayed 1 night in Nov 2025

8/10 Good

Waddah

Business traveller
Liked: Amenities, property conditions & facilities
Dirty carpets, entry cards had to be reset regularly.
Stayed 3 nights in Nov 2025

10/10 Excellent

KATIE, COLLEGE STATION

Stayed 2 nights in Nov 2025

10/10 Excellent

Esam

Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service
The TV didn't work, the hot water was only lukewarm, the toilet seat broke. It was ok, but certainly not a 4 star experience.
Stayed 4 nights in Oct 2025

4/10 Poor

Rasoul

No untensile was provided
Stayed 2 nights in Aug 2025

10/10 Excellent

Faisal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruth

Stayed 3 nights in Aug 2025

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rosni

Stayed 1 night in Aug 2025

4/10 Poor

Mohsinkhan, Seatac

Disliked: Staff & service
No comfort bed
Stayed 4 nights in Jul 2025

10/10 Excellent

Fatima

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Abdullah

Stayed 4 nights in Jul 2025

2/10 Terrible

kumar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good option for families
Stayed 1 night in Jul 2025

2/10 Terrible

Ravi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Brittney

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I usually stay here when I come to Abu Dhabi because I love Swiss Butter and the guy selling the fragrances is awesome. However, this was my last time patronizing this establishment. Check in is slow. They have no urgency. When you call the front desk, it just rings. It takes you approximately five times trying. I had to call housekeeping to get in touch with a manager. They promosed someone would call me back in 5 minutes and they didn't. While trying to sleep, after my 2.5 hour drive, they were doing construction in the room beside me. Apparently, they didn't communicate with the font desk. I called several times and kept the phone ringing & when no one returned my call to address my concern, i walked to the front desk. By the time I got to the front desk, someone answered. They refused to transfer the call to a manager, promising someone would call back. I told her that I wasn't playing that game again and I was at the front desk. Suddenly, she was "apologetic". However, what made me angry is that NO CUSTOMERS were at the front desk, so they could've answered the phone. It shouldn't take me getting MAD, INCONVENIENED, and confronting the situation at the desk to get my concerns handled. Customer service sure has declined. If you can't handle customer service, find ANOTHER position. Between the carpet bug from one visit that I forgave and LACKLUSTER, NONCHALANT approach, you've lost a customer.
The second bug that caused me to have to change rooms. When I saw the first one, it was brushed off as a mosquito.
Oddly stained floors
Stayed 2 nights in Jun 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Jul 2025

10/10 Excellent

Mahmood

Stayed 2 nights in Jun 2025