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Sofitel Abidjan Hotel Ivoire

5.0 star property
Central hotel connected to the convention centre in Abidjan with 4 restaurants

Photo gallery for Sofitel Abidjan Hotel Ivoire

Miscellaneous
4 restaurants, breakfast, lunch, dinner served; African cuisine
Exterior
Presidential Suite, Multiple Beds, Balcony, Lagoon View
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast available
  • Gym
The current price is AU$405
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
Boulevard Hassan II, Abidjan, 08
  • Place, Marché de Cocody
    ‪11 min walk‬
  • Place, Stade Felix Houphouet-Boigny
    ‪4 min drive‬
  • Place, Grand Marché de Treichville
    ‪8 min drive‬
  • Airport, Abidjan (ABJ-Felix Houphouet-Boigny Intl.)
    ‪21 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Prestige)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Balcony (Prestige)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 62 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Balcony

Superior Room, 2 Single Beds, Balcony

Superior Room, 2 Single Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 28 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, Balcony, Lagoon View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Luxury Room, 1 King Bed, Balcony, Lagoon View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Opera)

Suite, 1 King Bed, Balcony (Opera)

Suite, 1 King Bed, Balcony (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 82 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 45 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds, Balcony, Lagoon View

Presidential Suite, Multiple Beds, Balcony, Lagoon View

Presidential Suite, Multiple Beds, Balcony, Lagoon View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
  • Sleeps 6
  • 2 King Beds

About the area

Abidjan

Sofitel Abidjan Hotel Ivoire places you in the centre of Abidjan, connected to the convention centre and within a short 5-minute stroll of Hôtel Ivoire and Ebrie Lagoon. Highlights at this hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, detox wraps and body wraps along with access to the hot tub and steam room. The restaurant, Le Jardin, serves African cuisine. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the 24-hour gym, Turkish bath/hammam, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Plus you'll find a casino, free Wi-Fi in public areas and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this Cocody hotel, you'll be 1 km (0.6 mi) from Marché de Cocody and 3.4 km (2.1 mi) from Central Mosque.

What's nearby

  • Marché de Cocody - 11 min walk - 1.0 km
  • Stade Felix Houphouet-Boigny - 4 min drive - 3.6 km
  • Ivory Coast National Police Academy - 4 min drive - 3.6 km
  • Grand Marché de Treichville - 8 min drive - 7.0 km
  • Sports Palace - 9 min drive - 8.3 km

Getting around

  • Abidjan (ABJ-Felix Houphouet-Boigny Intl.) - 34 min drive

Restaurants

  • ‪Africafé - ‬5 min walk
  • ‪Le Comptoir - ‬5 min walk
  • ‪Big Burger - ‬19 min walk
  • ‪L'endroit - ‬5 min drive
  • ‪Le Brasserie - ‬3 min walk

About this property

Sofitel Abidjan Hotel Ivoire

Central hotel connected to the convention centre in Abidjan with 4 restaurants
Sofitel Abidjan Hotel Ivoire offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A casino, a terrace, and barbecue grills are also featured at the business-friendly Sofitel Abidjan Hotel Ivoire. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This Abidjan hotel is smoke free.

  • 426 guestrooms or units
  • 23 levels
  • 2 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Conference rooms
  • Casino
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Sofitel Abidjan Hotel Ivoire offers 426 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Similar properties

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  • Spa
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 132 reviews
The price is AU$360
includes taxes & fees
1 Nov - 2 Nov
Noom hotel Abidjan Plateau

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 35 per person
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • La Gourmandise
  • Le Jardin
  • Le Toit d'Abidjan

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 gaming tables
  • 4 slot machines
  • Art gallery
  • Casino (3,229 square foot of space)
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Full-service spa
  • Playground
  • Shopping centre

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 23 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Abidjan Hotel Ivoire

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 per person
  • Airport shuttle fee: USD 50 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Abidjan
Hotel Ivoire
Hotel Ivoire Sofitel Abidjan
Hotel Sofitel Ivoire Abidjan
Ivoire Abidjan
Ivoire Hotel
Sofitel Abidjan Hotel Ivoire
Sofitel Abidjan Ivoire
Sofitel Hotel Ivoire
Sofitel Ivoire
Sofitel Abidjan Hotel Ivoire Africa
Sofitel Abidjan Ivoire Abidjan
Sofitel Abidjan Hotel Ivoire Hotel
Sofitel Abidjan Hotel Ivoire Abidjan
Sofitel Abidjan Hotel Ivoire Hotel Abidjan

Frequently asked questions

What is the cancellation policy at Sofitel Abidjan Hotel Ivoire?

Sofitel Abidjan Hotel Ivoire offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Abidjan Hotel Ivoire?

As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at Sofitel Abidjan Hotel Ivoire on 29 Oct 2025 start from AU$404.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Abidjan Hotel Ivoire?

Yep, Sofitel Abidjan Hotel Ivoire has a free self car park and free extended parking.

Are there any beaches close to Sofitel Abidjan Hotel Ivoire?

The closest beach to Sofitel Abidjan Hotel Ivoire is Grand Bassam Beach (27.3 km).

Is there a spa on site at Sofitel Abidjan Hotel Ivoire?

Yep, there is an onsite spa at Sofitel Abidjan Hotel Ivoire. It has a hot tub and a steam room. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Sofitel Abidjan Hotel Ivoire have a pool?

Sofitel Abidjan Hotel Ivoire has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sofitel Abidjan Hotel Ivoire?

Sofitel Abidjan Hotel Ivoire features 2 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Sofitel Abidjan Hotel Ivoire a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sofitel Abidjan Hotel Ivoire.

Does Sofitel Abidjan Hotel Ivoire serve breakfast?

Sure does, buffet brekkie is served daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Sofitel Abidjan Hotel Ivoire?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Sofitel Abidjan Hotel Ivoire?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sofitel Abidjan Hotel Ivoire?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Abidjan Hotel Ivoire?

No, pets and service animals are not allowed.

Is there a golf course on site at Sofitel Abidjan Hotel Ivoire?

There is a golf course next to Sofitel Abidjan Hotel Ivoire.

Sofitel Abidjan Hotel Ivoire Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 74 out of 193 reviews
Rating 8 - Good. 66 out of 193 reviews
Rating 6 - Okay. 31 out of 193 reviews
Rating 4 - Poor. 9 out of 193 reviews
Rating 2 - Terrible. 13 out of 193 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jean-Paul

Stayed 6 nights in Jul 2025

8/10 Good

Maria

Stayed 3 nights in Jun 2025

10/10 Excellent

Aissatou

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff!
Stayed 1 night in May 2025

8/10 Good

Nwando okonkwo

Stayed 1 night in May 2025

2/10 Terrible

Aissatou

Stayed 3 nights in May 2025

10/10 Excellent

Kodjo

Liked: Cleanliness, staff & service
Nice hotel.. but the dinner wasn’t that good.. the breakfast was excellent..
Stayed 2 nights in May 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

BDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fanstastic Hotel in Abidjan

Excellent hotel. Very good service
Stayed 3 nights in Jan 2025

2/10 Terrible

Abdoulaye, Bronx

2/10 Terrible

ETIENNE

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a disappointment for the historical record of this property. Staff not trained and not educated!!!
Stayed 4 nights in Dec 2024

4/10 Poor

Vandana

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Not a 5*, find another place.

Not a great hotel, had issues from pickup to checkout. I ordered a car via the hotel for airport pickup. The car was dirty and had mosquitos Upon check in it took 30mins to get room key. Room was clean but dark, not enough light. No hot water, Aircon was not working and shower was leaking. Call maintaince, they repaired shower and hot water. Aircon the lowest it would go was 23degrees. Checkout, Printing invoice, agent advised they would email the invoice. Coming to a week still waiting on invoice. Have sent message via hotels.com and direct email no responce. I would not recommend this hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Cheikh Tidiane

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service, lovely breakfast buffet, great facilities (pool, restaurants, spa, in-house movie theatre). Would definitely stay again!
Stayed 9 nights in Nov 2024

10/10 Excellent

K Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice for Abidjan! Need to vastly improve the checkin and checkout process. Too cumbersome.
Stayed 1 night in Nov 2024

6/10 Okay

Mouhamadou, Dakar

Stayed 1 night in Nov 2024

10/10 Excellent

K Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of options and very nice place!
Stayed 2 nights in Nov 2024

8/10 Good

Mouhamadou, Dakar

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Reception staff not to the level of a 5 stars hotel. Left my room a 10 am for all the rest of the day. It was not cleaned when I returned Otherwise nice hotel. Good breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Bisila, New York

Liked: Staff & service, property conditions & facilities
I enjoyed staying there! Wonderful breakfast and dining in the hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher, satellite beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel and grounds. Felt safe. The staff was very helpful and kind. The rooms were comfy. I would stay here every time I visit Abidjan.
Stayed 1 night in May 2024

10/10 Excellent

Kwasi A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very pleasant one night business trip.
Stayed 1 night in Apr 2024

10/10 Excellent

Conrad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, with plenty of space, pool, and grounds. Staff are generally quite helpful — and certain several particularly so, beyond what could reasonably be expected — though things can sometimes take longer than anticipated. Regular maintenance is clearly conducted. Gym could do with more updated machinery but still quite good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

frederic, San Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel ivoire used to be the beacon of Abidjan. While still ok, there are things you do no expect in a property like this : hot water a couple hours a day only, slimy pool bottom and milky water, ladies of the night invading the bar areas after 8pm are among the disappointments. On the other hand, the personal is extremely attentive, helpful and nice.
Stayed 3 nights in Feb 2024

2/10 Terrible

Annie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel stay I’ve ever experienced. I booked and paid for Sofitel. They put me in what the call The Towers. Elevators did not work. Stuck in one working elevator during stay. Staff extremely rude. If you don’t speak French, no one cares about you. Housekeeping was a daily nightmare. Room service was awful. Spoke to management who said they’ll move me to main hotel. It never happened. Worst hotel experience ever.
Stayed 7 nights in Jan 2024

10/10 Excellent

Habib

Stayed 9 nights in Jan 2024