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Heritance Aarah - All inclusive

Photo gallery for Heritance Aarah - All inclusive

Free minibar, in-room safe, individually decorated
Two Bedroom Family Beach Villa | Living area
Overwater bungalows with thatched roofs, clear turquoise water, and a distant shoreline.
Overwater bungalows with thatched roofs, wooden decks, and clear blue water.
6 restaurants; breakfast, lunch, dinner and brunch served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant
The current price is AU$1,493
includes taxes & fees
5 July - 6 July

Explore the area

View map
Aarah, Aarah, North Province

Room options

View all photos for Villa (Beach - Enjoy Free Upgrade)

A bedroom with a large bed, a TV, and a view of the ocean.

Villa (Beach - Enjoy Free Upgrade)

  • Beach view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Ocean Residence, Infinity Lap Pool)

An overwater bungalow with a thatched roof, wooden deck, and a pool.

Room (Ocean Residence, Infinity Lap Pool)

  • Ocean view
  • 316 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite (Ocean - with Infinity Pool)

Suite (Ocean - with Infinity Pool)

Suite (Ocean - with Infinity Pool)

  • Ocean view
  • 157 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa (Sunset Pool Beach)

A private pool area with a wooden deck, lounge chairs, and a thatched roof structure.

Villa (Sunset Pool Beach)

  • Beach view
  • 139 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa (Ocean)

Free minibar, in-room safe, individually decorated

Villa (Ocean)

  • Beach view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Villa, 2 Bedrooms (Beach)

A beachfront resort with thatched-roof bungalows, a sandy beach, and palm trees.

Family Villa, 2 Bedrooms (Beach)

  • Beach view
  • 186 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 King Beds
  • Free Wi-Fi

View all photos for Family Villa, 2 Bedrooms (Pool, Beach)

A hotel room with a large bed, a TV, and a view of the beach.

Family Villa, 2 Bedrooms (Pool, Beach)

  • Beach view
  • 186 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

About the area

Aarah

A luxury stay in Aarah awaits you at Heritance Aarah - All inclusive. You'll find Meedhoo Harbor and Maduvvari Harbor in the area. Highlights at this beachfront property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include Thai massages and beachside massages along with detox wraps, body wraps and aromatherapy. The restaurant, RANBA, serves international cuisine and is open for breakfast, brunch, lunch and dinner. SKY BAR is the property's own cocktail bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and kids' club. Other amenities include a winery, free Wi-Fi in public areas and a snack bar/deli. .Sights in the vicinity of this 5-property class Aarah property include Gemendhoo and The Dutch Onion Museum.
View more Resorts in AarahOpens in a new window

Restaurants

  • Kula Restaurant
  • La Asiatique
  • Beru Bar
  • Aqua Restaurant
  • Joos Café

About this property

Heritance Aarah - All inclusive

Some rates at Heritance Aarah - All inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Heritance Aarah - All inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury property also offers an attached winery, a children's club and a 24-hour health club.

This 5-star Aarah property is smoke free.

  • 150 guestrooms or units
  • 6 dining venues
  • 4 bars or lounges
  • Winery on site
  • Deli
  • Childcare (free)
  • Kid's club
  • Supervised kid's activities
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Locker space
  • Bar by the pool
Heritance Aarah - All inclusive offers 150 accommodations with indoor private hot tubs and free minibar items. This individually decorated and furnished accommodation has separate dining areas. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

This Aarah property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

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  • Spa
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4.9 out of 5, Exceptional, 139 reviews
The price is AU$1,305
includes taxes & fees
14 July - 15 July
RAAYA By Atmosphere

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • AMBULA
  • GINIFATI
  • RALU
  • RANBA
  • SKY BAR

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Beach yoga
  • Billiards/pool table
  • Children's club
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Pickleball
  • Playground
  • Scuba diving
  • Tennis
  • TV in common areas
  • Volleyball
  • Water skiing
  • Winery
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Children's books
  • Children's club
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free babysitting
  • High chair
  • Laundry facilities
  • Musical instrument
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Thai massages

Accessibility

  • Hardwood flooring in room
  • No lift
  • Tile flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer to the property via aeroplane or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The additional fee (payable at the property) covers mandatory transfer fees for guests ages 7-17.
This property is accessible by seaplane. To guarantee transfers, guests must contact the property with their flight details at least 72 hours before their expected arrival. Guests may transfer via seaplane from Male International Airport to the property (45-minute flight; flights are not operational after 3:15 PM Male time. All transfers are subject to availability. Transfer duration is approximate and may change depending on weather conditions, tides, and rough seas. To receive seaplane transfers, international flights must land in Male by 3:15 PM (Male time) and depart at 9:25 AM or later (Male time). Guests can expect a wait time of up to 3 hours for seaplane transfers. Guests are accommodated at the Adaaran Lounge while they wait. Guests arriving after 4 PM or departing before 9:25 AM are advised to book a local hotel room in Male.
The property is not responsible for transfer delays or cancellations due to weather, sea, or tide conditions.
Luggage in excess of 20 kg/person for main luggage and 5 kg/person for hand luggage may incur a fee, payable to the seaplane company during flight check-in. In some cases, luggage may not be transported on the same seaplane flight as the passengers; luggage may be sent on a later flight or via speedboat. Please note, seaplane transfers are conducted by a third-party supplier and the resort is not liable for loss or damages of any item.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritance Aarah - All inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 2 years of age.
  • Additional fee for children (from 7 years old to 17 years old): USD 490 per person, per stay

We've listed all charges provided to us by the property.

The listed additional fee covers transfer fees for guests ages 7-17.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritance Aarah Premium All Inclusive Hotel
Heritance Premium All Inclusive Hotel
Heritance Aarah Premium All Inclusive
Heritance Premium All Inclusive
Heritance Premium All Inclusive All-inclusive property
Heritance Aarah Premium All Inclusive
Heritance Premium All Inclusive
All-inclusive property Heritance Aarah (Premium All Inclusive)
Heritance Aarah (Premium All Inclusive) Aarah
Heritance Aarah Premium All Inclusive All-inclusive property
Heritance Inclusive Inclusive
Heritance Aarah All Inclusive
Heritance Aarah Premium All Inclusive
Heritance Aarah (Premium All Inclusive)

Frequently asked questions

What is the cancellation policy at Heritance Aarah - All inclusive?

Heritance Aarah - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heritance Aarah - All inclusive?

As of 4 July 2026, prices found for a 1-night stay for 2 adults at Heritance Aarah - All inclusive on 5 July 2026 start from AU$1,493, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Heritance Aarah - All inclusive?

The closest beach to Heritance Aarah - All inclusive is Kihaadhuffaru Island Beach (35.6 km).

Is there a spa on site at Heritance Aarah - All inclusive?

Yep, there is an onsite spa at Heritance Aarah - All inclusive. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Heritance Aarah - All inclusive have a pool?

Heritance Aarah - All inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Heritance Aarah - All inclusive?

Heritance Aarah - All inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, 24-hour room service and free minibar items.

What makes Heritance Aarah - All inclusive a romantic place to stay?

Couples spa treatments and beachfront dining, as well as Hot tubs in the guestrooms, all help set the scene for a romantic weekend at Heritance Aarah - All inclusive.

Is Heritance Aarah - All inclusive family-friendly?

You bet! With amenities such as a children's club and free babysitting, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Heritance Aarah - All inclusive is a hit with families.

Are there hot tubs in the rooms at Heritance Aarah - All inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Heritance Aarah - All inclusive?

No, Heritance Aarah - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Heritance Aarah - All inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Heritance Aarah - All inclusive?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Heritance Aarah - All inclusive?

No, pets and service animals are not allowed.

Heritance Aarah - All inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 26 out of 30 reviews
Rating 8 - Good. 2 out of 30 reviews
Rating 6 - Okay. 0 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best vacation ever!Everthing was great!
Stayed 6 nights in Jul 2021
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, food was delicious, beautiful island. Just wish the bar fridge in the room was colder. Highly recommend this resort !
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Vehid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how clean it was, buffet food was great, butler was very good!
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They had amazing activities that were included in our stay like a dolphin cruise. They also had very responsibly priced activities like scuba diving and snorkeling that me and my husband enjoyed. Who doesn’t love to swim with a sea turtle?!?! Even when it rained the water was still beautiful. So much to do and so many places to relax. Wish we would have stayed longer.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Heritance Aarah on our honeymoon. It's a beautiful island and our beach villa with a pool was huge and very comfortable. The coral reefs on the island are good but a bit of swim from the beach. The pool area and bar is a great place to hang out. The hotel embraces all inclusive with 5 different restaurants to choose from and 1 additional restaurant for the ocean villas where they arranged a surprise evening for our honeymoon which was wonderful. My favourite was Ambula, the crab curry was superb. All were good and we did really enjoy the buffet for dinner as well as lunch/breakfast, a huge selection of food and curries and whole baked fish were great. Only thing is the service could be better Ginifathi. The drinks menu is extensive, soo many options. I got through most of the red wines, nearly all were absolutely delicious. The cocktails and soft drinks were good. The sky bar is beautiful place for drinks. The service throughout was great, especially our house cleaner, Muhammad, and our host, Arka. Our room was always clean with the minibar refreshed regularly. Arka sorted everything we needed throughout the stay and made our trip more special. If you want an island with lots to do and lots of options, this is the place for you.
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Le paradis sur terre existe😍Rien à redire, confort, nourriture, cadre, personnels un 10/10. Je recommande les yeux fermés. Un pure moment de détente ds un lieu magnifique!!!Merci pour cette belle découverte.
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 10 day stay! The staff was outstanding, the food options were great. The room (Ocean Suite - 2 story) was very comfortable. The pool was nice and warm, and the stairs to the ocean were convenient for a swim in the ocean. The main pool was nice, but a bit crowded. Wish they had chairs on the beach with umbrella's, but guessing they would get taken up fast. It was hard to get a lounge chair at the pool. The ocean suites pool was nice, but needed umbrella's, it was very hot in the direct sun. The ocean suites restaurant was very good and nice to not be in a larger crowd. I did an art class, painting, which was fun to do. Very good teacher and a fun remembrance of the trip. The spa was good, we had a couples massage and the staff was good. It was fun to watch the glass window below looking to the ocean. Overall a great stay, would go again!
Stayed 10 nights in Mar 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Indescribable

The Heritance resort is perhaps one of the best places to stay in the world. It is extremely organized, with excellent restaurants and great options for entertainment. Add to that, beautifully decorated rooms, cleaned twice a day, with comfortable mattresses and pillows and excellent showers and bathtubs. On top of all that, the resort staff is fantastic, they do everything they can to help. We had the pleasure of being able to count on Mr. Mahender, who helped us in everything possible, an extremely capable and kind person, who will always have my recognition for the indescribable moments he gave us.
Stayed 7 nights in Feb 2022
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout à été parfaitement organisé par l’hôtel, de la prise en charge de notre arrivée, jusqu’à notre départ. Le personnel était au petit soin pour nous, avenant et prévenant. Ils faut dire que nous sommes exigeants! Nous étions en famille, 4 personnes et deux villas sur l’océan. Notre Butler „Prikchit“ a été vraiment au petit soin pour nous. Les Villas sur l’eau sont sublimes, l’équipement et le service nettoyage est parfait! Pour les extras, Sport nautique et Plongée sous-marine non compris dans le All inclusif, sont cher, par contre le matériel est impeccable et le service est très professionnels. Nous avons pu voir énormément de dauphins, nager avec une Ray Manta, des tortues, et des milliers de beau poisson, et autre type ray, requins, tout ça dans le respect de la faune marine. Par contre, pour voir les beaux coraux, il faut aller au bord des récifs… voir en plongée sous-marine au large dans l’océan. Exceptionnel expérience! sur une des plages de l’hôtel, nous avons assistés à l’éclosion d’un nie de tortues marine et le personnels était présent pour s’assurer qu’elles atteignent l’océan. Les différents restaurants proposés sont très bon. Les diner et menus organisés en extra ( ex: pour un anniversaire, avec plateaux de Sushi et Homards) sont cher, reste néanmoins un souvenir exceptionnel.
Stayed 8 nights in Feb 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the food was amazing. service is top-notch and resort and amenities are 10/10. staff is very accommodating and made our dream honeymoon -a reality. thank you heritance!
Stayed 5 nights in Nov 2021
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise except for one thing

Paradise and outstanding service, food, accommodation. 5+ Holiday But too much families with children. There are 2 pools and the families invades both pools. The children screams, splashing water, jumping up and down. When u pay 15.000 - 20.000$ for your trip its NOT OK!!! The Management should make the infinty pool with bar only for couples(Adults Only) So can all the families be in the pool at the pizza restaurant
Stayed 14 nights in Oct 2021
Verified

10/10 Excellent

Renato

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente hotel!

Superou minhas expectativas!!
Stayed 4 nights in Sep 2021
Verified

10/10 Excellent

María Inés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax en lugar paradisiaco

Excelente estadía. Lugar paradisiaco
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Remon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede service, faciliteiten, mooie appartementen. Een van de mooiste plekken waar we zijn geweest. Alles is top geregeld. Redelijk nieuw resort, dus alles ziet er strak uit. Zeker value for money!
Stayed 4 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a beautiful resort on a stunning island. The facilities are very new and of great quality. They paid attention to detail. Food was particularly exceptional with set menus at a very high level of fine dining ! Overall exquisite experience
Stayed 5 nights in Dec 2020
Verified

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best vacation we've ever been on. The overwater villa was perfect in every way. Our butler Prashant left us wanting for nothing. He handled all our dinner reservations and drove us to dinner every night, if we needed a bucket of ice to our room, it was there in minutes, if we needed more beer, wine or a bottle of alcohol delivered to the room, it was there in no time at no extra charge. House keeping was also amazing, our villa was cleaned twice a day including turn down service at night. The food was amazing, their kitchen staff is very talented and you never left anywhere hungry. Also, their pizza at the pool was phenomenal, which was an excellent surprise. Overall the best experience I have ever had at a resort!
Stayed 7 nights in Nov 2020
Verified

4/10 Poor

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort

Consider Carefully!

Disappointed to say the least, the resort is beautiful but the management and staff dont do anything to enhance your stay despite only being at 30% occupancy. There is just too much to mention but ill try and be as brief as possible. Upon arrival in to MLE airport we was ushered through to the Sea Plane check in desk, I was informed that our luggage was overweight and it would cost is 180 USD which I had no problem with, so we taken a bus to the sea plane lounge and there we was waiting almost 3 hours and we was told we would be waiting for a Russian family of 9 (our group was 4 people) and when they arrived i was told 1 of our luggage would have to be added to the later sea plane because the plane was now overweight. I told them we was first to the lounge so why should we have to wait for our luggage and the Russian family not have to wait for theirs despite arriving after us ? No satisfactory answer was given. We then arrived to the resort after a 40 minute sea plane ride, (the plane is unbearable and has absolutely no space for the 14 of us that were in it) and because of having to wait for a bag (after paying for it to join us) and the fact im a hotels.com gold member I expected to be upgraded or at least greated with something as an apology.... Well absolutely nothing was offered despite being at a very low occupancy ? Just to add a few more things, Staff are very dismissive. Hotel didnt have normal lettuce as they didnt receive supplies. The list goes on.
Stayed 4 nights in Dec 2020
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

El Hotel es muy bueno, tiene de todo y de primer nivel, pero lo mejor es su gente y me refiero a todos con los que nos tocó interactuar. Nosotros tuvimos a María que nos ayudó en todo lo que necesitamos.
Stayed 5 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities

５つ星ならもう少し頑張って欲しいが、笑顔が素敵なスタッフおおし！

悪くはないです、、、ただ数あるリゾートの中で印象に残る５つ星のサービス・質ではありません。 客層は韓国人&中国人が８割程度、残りが欧州系やインド系。 このホテルの発展とホテル選びをする皆様のためにレビューを書きます！ 部屋の内装：写真通りで満足しました！２名で水上ヴィラに泊まりました。シャワーの水圧もしっかりしてて快適です。ベットのマットレスはgood！テレビは３５インチぐらいかな？ アメニティ：毎日の補充がない。つめやすり、フェイスコットン・裁縫セットなど一通りのものはありましたが、初日以外、補充がなく自分からバトラーにお願いしないと追加がきませんでした。これぐらいは毎日補充して欲しかったです。 ミニバー：ジュース、チョコ,牛乳、コーラ、スプライト、ワインが入ってましたが毎日の補充はなし。今までとまったオールインクルーシブのホテルはどこも初日と同じように補充されてたのでがっかりしました。頼めばいいんですが、面倒くさいので、、、 食事：５つのレストランと３つのバーがあるとのことで、オールインクルーシブでも飽きが来にくいと思ってこのホテルを選びましたが・・・。１つのレストラン&１つのバーは改装のため閉店中。水上ヴィラでもスイートの部屋に泊まってないと、使用に１００ドル掛かるとのことで実際に使ったレストランは、３つのレストラン（うち１つは夕食のみ）と２つのバー。　朝食&ランチは２つのレストランからしか選べないため、３泊目には飽きました。宿泊前にお店が閉まってることの通知なし。 料理は、印象に残る美味しさではないですが美味しいです。カクテルはどれも丁寧に作られておりとってもよかったです！印象に残ったのは以下レストランです。 RALU:Staff were all nice. Particularly, Rahil?(Sorry we don't know your spell) We was glad that you came and talked to me in Japanese. HATAA:The staff was very friendly and accommodating.I would like to comment how pleased I was with the service provided by the man(He wearing glasses, worked on September 28 in Tai food). バトラー：水上ヴィラに宿泊したからか１名ついてくれました、彼とはSNSでやり取り（英語）をします。レスポンスはとても早いです。ミニバーに炭酸水がなく追加で頼んだらすぐにもってきてくれました。 hishan, he was very friendly and nice smile! Thank you for your kindness at work(especially,we was glad that quick your response is very good). SPA：９０分の２名のマサージで約４００ドルでした。東京の安めのスパという技術レベルで残念。揉み返しきちゃいました。部屋のゴミ箱には前の客の下着が残っているのが見えて嫌でした。 バギー：気遣いがあと一息足りない。バギーから客が降りる場所をあと１メートル前にしてくれれば、木にぶつからないのに、、でもどのスタッフも親切で笑顔がいい。 施設は写真通り良ですよ！
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
brand new resort - our stay at Heritance Aarah was wonderful - big & very clean rooms, friendly staff, delicious breakfast, lunch and dinner - we stayed here 2 weeks and had an amazing time !!!
Stayed 13 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に綺麗で快適。部屋とレストランの移動もバギーなどを都度手配してくれて、問題無い。
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2023
Verified

10/10 Excellent

Aleksei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2021
Verified

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019