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Mercure Hotel Aachen Europaplatz

Hotel with a seasonal outdoor pool, near Carolus Thermen Bad Aachen

Photo gallery for Mercure Hotel Aachen Europaplatz

Property entrance
Exterior
Meeting facility
Exterior
Seasonal outdoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
  • Air conditioning
The current price is AU$151
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
Joseph-von-Goerres-Str. 21, Aachen, NRW, 52068
  • Place, Carolus Thermen Bad Aachen
    ‪9 min walk‬
  • Place, Eurogress Aachen
    ‪15 min walk‬
  • Place, Aachen Cathedral
    ‪4 min drive‬
  • Airport, Liege (LGG)
    ‪48 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(37 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Aachen

At Mercure Hotel Aachen Europaplatz you'll be within a 30-minute stroll of Carolus Thermen Bad Aachen and RWTH Aachen University. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, AIXcellence, serves international cuisine and is open for lunch and dinner. Mephisto is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to bike hire. 4133 square feet (384 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 30-minute walk of this Aachen-Mitte hotel include Aachen Cathedral and Ponttor.

What's nearby

  • Ludwig Forum - 4 min walk - 0.4 km
  • Carolus Thermen Bad Aachen - 9 min walk - 0.8 km
  • Eurogress Aachen - 15 min walk - 1.3 km
  • RWTH Aachen University - 2 min drive - 2.0 km
  • Aachen Cathedral - 4 min drive - 2.1 km

Getting around

  • Eurogress Aachen Bus Stop - 18 min walk
  • Cologne - Bonn Airport (CGN) - 60 min drive

Restaurants

  • ‪Berlin Grill - ‬14 min walk
  • ‪Bodrum Grill - ‬12 min walk
  • ‪Gare du Nord - ‬5 min walk
  • ‪Quynh Hoa - ‬10 min walk
  • ‪City Pub - ‬8 min walk

About this property

Mercure Hotel Aachen Europaplatz

Hotel with a seasonal outdoor pool, near Carolus Thermen Bad Aachen
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4133 square feet (384 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Mercure Hotel Aachen Europaplatz. For a fee, parking is available.

This Aachen hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • Conference rooms
  • 4133 sq ft of conference space
  • 384 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hotel Aachen Europaplatz offers 119 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Aachen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 13 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • AIXcellence
  • Mephisto

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4,133 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Eve, Christmas Day, New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 13 per night (in/out privileges)
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, cash, mobile payments and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses wind and solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aachen Europaplatz
Aachen Mercure Hotel Europaplatz
Europaplatz
Europaplatz Aachen
Mercure Aachen Europaplatz
Mercure Europaplatz
Mercure Hotel Aachen Europaplatz
Mercure Hotel Europaplatz
Mercure Hotel Europaplatz Aachen
Accor Aachen Europaplatz
Mercure Aachen Europaplatz
Mercure Hotel Aachen Europaplatz Hotel
Mercure Hotel Aachen Europaplatz Aachen
Mercure Hotel Aachen Europaplatz Hotel Aachen

Frequently asked questions

What is the cancellation policy at Mercure Hotel Aachen Europaplatz?

Mercure Hotel Aachen Europaplatz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Aachen Europaplatz?

As of 12 Dec 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel Aachen Europaplatz on 11 Jan 2026 start from AU$142.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hotel Aachen Europaplatz?

Yep, Mercure Hotel Aachen Europaplatz has a self car park with in/out privileges for EUR 13 per night. A self car park is also available, for a fee.

Does Mercure Hotel Aachen Europaplatz have a pool?

Mercure Hotel Aachen Europaplatz has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May to September.

Is Mercure Hotel Aachen Europaplatz family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Hotel Aachen Europaplatz is a hit with families.

Does Mercure Hotel Aachen Europaplatz serve breakfast?

Yep, buffet brekkie is served on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Mercure Hotel Aachen Europaplatz?

No, Mercure Hotel Aachen Europaplatz does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hotel Aachen Europaplatz?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Hotel Aachen Europaplatz?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Hotel Aachen Europaplatz?

Furry friends are welcome at Mercure Hotel Aachen Europaplatz, with food and water bowls on offer.

Reviews

Mercure Hotel Aachen Europaplatz Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 296 out of 728 reviews
Rating 8 - Good. 314 out of 728 reviews
Rating 6 - Okay. 81 out of 728 reviews
Rating 4 - Poor. 24 out of 728 reviews
Rating 2 - Terrible. 13 out of 728 reviews

Reviews

6/10 Okay

marek

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ali

Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good for short stay over

I really liked the offer with the drinks and food free of charge in the room. Also it was nice and silent. The pool unfortunatley was too cold at that time.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was good. Just a bit tight for space
Stayed 4 nights in Jul 2025

8/10 Good

Anders

Stayed 1 night in Jul 2025

6/10 Okay

Jan-Willem

Business traveller
Disliked: Property conditions & facilities

Good for 1 night

Overall the stay was ok - the bathroom is modern - but it smells due to the lack of ventilation - the size of the bathroom is probably more for smaller people - at just under 1.90m I didn't feel very comfortable. The corridors clearly show that this hotel was built years ago - the flooring in the room could do with some renovation. The staff are friendly and the breakfast buffet is what you would expect from Mercure hotels. The car park is also fine.
Stayed 1 night in Jul 2025

10/10 Excellent

NICOLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Enjoyed the pool and bar area. Staff was very friendly, as well. Comfortable and clean rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Peter

Stayed 2 nights in Apr 2025

6/10 Okay

Sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No air conditioning

Hotel was great but the air conditioning wasn’t working. For the two nights we were there we didn’t have it. The room got very stuffy even with the window open. It rained the second night so we couldn’t open it all the way. Otherwise room was very clean and staff were very nice.
Stayed 2 nights in Apr 2025

6/10 Okay

Uwe

Business traveller
Liked: Staff & service
Disliked: Room comfort
The room was located in first (ground) floor. It was very noisy, people chatting in the corridor. Breakfast wasn't meeting standards of a 4-star hotel. Layout of food not Breakfast room was noisy which is not nice if you would like to start relaxed into a new working day.
Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A review
Stayed 4 nights in Apr 2025

10/10 Excellent

Ely

Stayed 1 night in Apr 2025

10/10 Excellent

Tine Søhus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay in general was good, room was clean, the hotel a bit older, but after check-out I was shocked about the price for the breakfast. Hadn‘t realized it during booking/check-in. Until the prize for breakfast (40 €) will not at least be decreased by 50% I will not book again for that place.
Stayed 1 night in Feb 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like the location and hotel, but were disappointed that the restaurant was closed on Sunday.
Stayed 2 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure Hotel was lovely, the Rooms are immaculate and the Staff faultless. The booking in and booking out was very quick and professional.
Stayed 3 nights in Nov 2024