Grand Hyatt Tokyo: Deals & Reviews (Tokyo, JPN)

Save

Luxury hotel connected to a shopping centre in Roppongi with 7 restaurants

Overview
Rooms
Location
Policies

9.2

Wonderful

Popular amenities

Hot tub

Pool

Breakfast available

Bar

Check out the area

6-10-3 Roppongi, Minato-Ku, Tokyo, Tokyo-to, 160-0032

Roppongi Hills1 min walk
Tokyo Midtown8 min walk
Tokyo Tower2 min drive
Tokyo (HND-Haneda)28 min drive

Room options

Deluxe Room, 2 Single Beds (Club Access)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow menu

Down duvet

55 sq m
Sleeps 4
2 Single Beds

Room, 2 Single Beds

Highlights

Air conditioning

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow menu

Down duvet

Pillow-top bed

42 sq m
Sleeps 2
2 Single Beds

Club Room, 2 Single Beds

Highlights

Air conditioning

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow menu

Down duvet

Pillow-top bed

42 sq m
Sleeps 2
2 Single Beds

Club Room, 1 King Bed

Highlights

Air conditioning

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow menu

Down duvet

Pillow-top bed

42 sq m
Sleeps 2
1 King Bed

Room, 2 Single Beds (View)

Highlights

Air conditioning

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow menu

Down duvet

Pillow-top bed

42 sq m
Sleeps 2
2 Single Beds

Room, 1 King Bed (View)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow menu

Down duvet

42 sq m
Sleeps 3
1 King Bed

Deluxe Room, 2 Single Beds

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow menu

Down duvet

55 sq m
Sleeps 4
2 Single Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow menu

Down duvet

55 sq m
Sleeps 3
1 King Bed

Suite, 2 Single Beds (Diplomat)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow menu

Premium bedding

100 sq m
Sleeps 4
2 Single Beds

Grand Suite, 1 King Bed (Executive)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow menu

Premium bedding

100 sq m
Sleeps 4
1 King Bed

Club Room, 1 King Bed (Premium)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow menu

Down duvet

60 sq m
Sleeps 3
1 King Bed

Suite, 1 King Bed (Diplomat)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow menu

Premium bedding

100 sq m
Sleeps 4
1 King Bed

Grand Suite, 1 King Bed

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow menu

Premium bedding

85 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed

Highlights

Air conditioning

Free cots/infant beds

Fridge

HDTV

Hypo-allergenic bedding

Pillow menu

Down duvet

Pillow-top bed

42 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Spa

Parking included

Free WiFi

for 1 night

includes taxes & fees

26 May - 27 May

Pool

Spa

Free WiFi

Restaurant

for 1 night

includes taxes & fees

26 May - 27 May

About the area

Tokyo

Grand Hyatt Tokyo puts you in the heart of Tokyo, connected to a shopping centre and within steps of Mori Art Museum and Tokyo City View and Sky Deck. Highlights at this luxury hotel include 7 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include Swedish massages, hydrotherapy and mani/pedis along with access to the sauna and hot tub. The restaurant, Fiorentina, is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 30138 square feet (2800 square metres) of event facilities include 16 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this Roppongi hotel include Roppongi Hills and Tokyo Midtown.

What's nearby

Roppongi Hills - 1 min walk
Tokyo City View and Sky Deck - 3 min walk
Tokyo Midtown - 8 min walk
Tokyo Tower - 2 min drive
Shibuya Crossing - 3 min drive

Getting around

Ebisu Station - 4 min drive
Roppongi Station - 7 min walk
Tokyo (HND-Haneda) - 28 min drive

Restaurants

マクドナルド - 2 min walk
旬房 - 2 min walk
オークドア - 2 min walk
グランドクラブラウンジ - 1 min walk
けやき坂 - 2 min walk

About this property

Grand Hyatt Tokyo

Luxury hotel connected to a shopping centre in Roppongi with 7 restaurants

Grand Hyatt Tokyo offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre, 16 meeting rooms, and limo/town car service are available. Event space at this hotel measures 30138 square feet (2800 square metres) and includes conference space. A fitness centre, a sauna, and a terrace are also featured at the luxury Grand Hyatt Tokyo. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Tokyo hotel.

1 building

387 guestrooms or units

21 levels

7 dining venues

3 bars or lounges

30138 sq ft of conference space

2800 sq. m of conference space

Built in 2003

Childcare (surcharge)

Charging station for electric cars

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

Bellhop

Lift

Smoking in designated areas

Water dispenser

Coffee shop

Grand Hyatt Tokyo offers 387 accommodations with DVD players and minibars. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Return airport shuttle (surcharge) from 8:30 AM to 8:30 PM at scheduled times
Limo/town car service
Valet parking on site (JPY 6,000 per night)

Food and drink

Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,945 per person
3 bars/lounges
7 restaurants
A coffee shop/cafe

Restaurants on site

Chinaroom
Fiorentina
Keyakizaka
Shunbou
The French Kitchen

Things to do

Full-service spa
Gym
Indoor pool
Sauna
Spa tub
Steam room

Family friendly

DVD player
Free cot
In-room babysitting
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets on request
Change of towels on request
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

16 meeting rooms
30,138 square feet of conference space
Business centre
Computer station

Outdoors

Garden
Terrace

Full-service spa

8 treatment rooms
Body scrubs
Body wraps
Facials
Hydrotherapy
In-room massages
Manicures/pedicures
Sauna
Spa open daily
Spa tub
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

21 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Building
Built in 2003
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Frette Italian sheets
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress

Bathroom

Bidet
Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Slippers
Towels

Entertainment

CD player
DVD player
Flat-screen TV with digital channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Minibar
Refrigerator

Air conditioning (climate-controlled)
Desk
Eco-friendly cleaning products available
Eco-friendly toiletries
Free daily newspapers
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from June 3 2024 to June 27 2024 (dates subject to change):

Swimming pool

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately JPY 5945 per person
Airport shuttle fee: JPY 1150 per person (one-way)
Airport shuttle fee per child: JPY 580
Valet parking fee: JPY 6000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and cash.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt Tokyo

Grand Hyatt Tokyo Hotel

Hyatt Tokyo Grand

Tokyo Grand Hyatt

Grand Hyatt Hotel Tokyo

Grand Hyatt Minato

Grand Hyatt Tokyo Hotel Minato

Grand Hyatt Tokyo Japan

Hyatt Tokyo

Minato Hyatt

Grand Hyatt Tokyo Hotel

Grand Hyatt Tokyo Tokyo

Grand Hyatt Tokyo Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Grand Hyatt Tokyo?

Grand Hyatt Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Tokyo?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Tokyo on 10 June 2024 start from AU$1,217.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Tokyo?

Yep, Grand Hyatt Tokyo has valet parking for JPY 6000 per night.

Are there any beaches close to Grand Hyatt Tokyo?

The closest beach to Grand Hyatt Tokyo is Odaiba Beach Park (5.5 km).

Is there a spa on site at Grand Hyatt Tokyo?

Yep, there is an onsite spa at Grand Hyatt Tokyo. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Grand Hyatt Tokyo have a pool?

Grand Hyatt Tokyo has an indoor pool. The swimming pool will be unavailable from June 3 2024 to June 27 2024 (dates subject to change).

What luxury perks are available at Grand Hyatt Tokyo?

Grand Hyatt Tokyo features a full-service spa, an indoor pool and 7 restaurants. All guestrooms come with Frette Italian sheets, deep soaking tubs and pillowtop beds.

What makes Grand Hyatt Tokyo a romantic place to stay?

1 hot tub, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Tokyo.

Is Grand Hyatt Tokyo family-friendly?

You bet! With amenities like babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise Grand Hyatt Tokyo is a hit with families.

Are there hot tubs in the rooms at Grand Hyatt Tokyo?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hyatt Tokyo serve breakfast?

Yep, full brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Tokyo?

No, but there's an airport shuttle that runs from 8:30 AM - 8:30 PM at scheduled times for a fee.

Is there a bar or restaurant at Grand Hyatt Tokyo?

Yep, you can grab a meal at Grand Hyatt Tokyo's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Hyatt Tokyo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Tokyo?

No, pets are not allowed.

Grand Hyatt Tokyo Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Tak

Travelled with family and small children

24 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I traveled with my wife and 5yr old and arrived into tokyo early evening. We got registered quickly by hotel staff and got into our room with everything ready. The third bed was already set up with a welcome bag for our child waiting. Traveling with young children, that was appreciated. The front desk staff and concierge were all awesome and helpful throughout our week stay. Gave us great tips and useful info about places we wanted to go. Waits and lines, if any, were never too long. The French Kitchen breakfast buffet was great and its staff were also wonderful. It was unfortunate that Shunbou was closed for renovations (?) and the pool for maintenance during the first few days of our stay. The location is a great balance of quiet, convenience, and access to attractions.

Stayed 6 nights in Jan 2024

6/10 Okay

Robert

Travelled with family

23 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel, excellent housekeeping. On site steak house and teppanaki restaurant were deeply average and extremely expensive even before the 15‰ service charge. Nice pool but gym was rammed both times I tried to use it. Overall, an OK hotel but not an exceptional one.

Stayed 6 nights in Jan 2024

10/10 Excellent

Verified traveller

18 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2024

10/10 Excellent

Marilyn

5 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay for families!

Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

3 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing concierge that goes above and beyond. The club in the 10th floor is really awesome and convenient.

Stayed 2 nights in Dec 2023

4/10 Poor

Amy

23 Dec 2023

Stayed 2 nights in Oct 2023

10/10 Excellent

Charles Frederick

Travelled with partner

24 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our first visit to Japan. Tokyo is a fantastic city and the Grand Hyatt is extremely well situated and convenient for public transport, sightseeing and shopping. Spotlessly clean, well maintained and the staff are outstanding. A 5 Star experience in every way. We'll be back!

Stayed 12 nights in Nov 2023

10/10 Excellent

Nina

Travelled with group

14 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2023

6/10 Okay

Beatrice, miami

Travelled with partner

9 Nov 2023

Liked: Staff & service

Disliked: Property conditions & facilities

This property is quite dated and overpriced and definitely overrated.

Stayed 1 night in Nov 2023

10/10 Excellent

jiyong

30 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Try kind

Stayed 6 nights in Sep 2023

Grand Hyatt Tokyo

Choose dates to view prices

Photo gallery for Grand Hyatt Tokyo

Wonderful

Popular amenities

Check out the area

Room options

View all photos for Deluxe Room, 2 Single Beds (Club Access)

Deluxe Room, 2 Single Beds (Club Access)

Highlights

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Highlights

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds

Highlights

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Highlights

View all photos for Room, 2 Single Beds (View)

Room, 2 Single Beds (View)

Highlights

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View)

Highlights

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

View all photos for Suite, 2 Single Beds (Diplomat)

Suite, 2 Single Beds (Diplomat)

Highlights

View all photos for Grand Suite, 1 King Bed (Executive)

Grand Suite, 1 King Bed (Executive)

Highlights

View all photos for Club Room, 1 King Bed (Premium)

Club Room, 1 King Bed (Premium)

Highlights

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

Highlights

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Highlights

View all photos for Room, 1 King Bed

Room, 1 King Bed

Highlights

Similar properties

The Okura Tokyo

About the area

Tokyo

What's nearby

Getting around

Restaurants

About this property

Grand Hyatt Tokyo

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies