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Shibuya Excel Hotel Tokyu

4.0 star property
Upscale hotel, walk to Shibuya Crossing

Choose dates to view prices

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
Exterior
Deluxe Twin, Non-Smoking, 13 - 19F
2 restaurants, breakfast served
2 restaurants, breakfast served
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Popular LocationShibuya Crossing3 min walk
  • Popular LocationNational Stadium4 min drive
  • Popular LocationTokyo Tower5 min drive
  • AirportTokyo (NRT-Narita Intl.)69 min drive

Room options

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 38 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 22.3 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 20.5 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room, 1 Bedroom

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Excel Semi-Double Non-Smoking, 21 - 24F

Excel Semi-Double Non-Smoking, 21 - 24F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Shower/bath combination
Deep-soaking bath
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | View from room

View Twin Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Excel Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Excel Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Fourth Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Fourth Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Premiere Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Premiere Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Semi Double Room with Park View

Premium bedding, in-room safe, desk, blackout curtains

Superior Semi Double Room with Park View

  • Sleeps 2
  • 1 Double Bed

View all photos for Excel Semi Double Room

Premium bedding, in-room safe, desk, blackout curtains

Excel Semi Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room with City View

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room with City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double Room with Park View

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room with Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Single - Non-Smoking

  • Sleeps 2

Superior Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard 4Beds - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

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4.7 out of 5, Exceptional, (1098)
The price is AU$922
for 1 night
includes taxes & fees
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About the area

Tokyo

Shibuya Excel Hotel Tokyu places you in the heart of Tokyo, steps from Shibuya Crossing and 2.9 km (1.8 mi) from National Stadium. Highlights at this hotel include 2 restaurants and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. 108 square feet (10 square metres) of event facilities include a meeting room and conference space. Added amenities include free WiFi in public areas, a coffee shop/cafe and laundry facilities. Each morning continental breakfast is available. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Shibuya hotel include Tokyo Tower and Tokyo Imperial Palace.

What's nearby

  • Shibuya Crossing - 3 min walk
  • Tokyo Anime Center - 5 min walk
  • National Stadium - 4 min drive
  • Tokyo Tower - 5 min drive
  • Tokyo Imperial Palace - 5 min drive

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Tokyo (HND-Haneda) - 17 min drive

Restaurants

  • Restaurant Á bientôt - 1 min walk
  • フォルチェ - 1 min walk
  • ダイニングバー コーンバレー 渋谷店 - 1 min walk
  • estacion cafe - 1 min walk
  • 回転寿司 みさき 京王渋谷店 - 2 min walk

About this property

Shibuya Excel Hotel Tokyu

Upscale hotel, walk to Shibuya Crossing
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 108 square feet (10 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Shibuya Excel Hotel Tokyu. For a fee, parking is available.
  • 408 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 108 sq ft of conference space
  • 10 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
Shibuya Excel Hotel Tokyu offers 408 accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 25 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self-parking fee: JPY 3000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Shibuya Excel Hotel Tokyu?

Shibuya Excel Hotel Tokyu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on 9 June 2024 start from AU$342.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shibuya Excel Hotel Tokyu?

Yep, Shibuya Excel Hotel Tokyu has a covered self car park with in/out privileges for JPY 3000 per night.

Are there any beaches close to Shibuya Excel Hotel Tokyu?

The closest beach to Shibuya Excel Hotel Tokyu is Odaiba Beach Park (7.6 km).

What makes Shibuya Excel Hotel Tokyu a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Shibuya Excel Hotel Tokyu.

Are there hot tubs in the rooms at Shibuya Excel Hotel Tokyu?

No, but there are deep-soaking baths in the guestrooms.

Does Shibuya Excel Hotel Tokyu serve breakfast?

Yeah, continental breakfast is on offer daily.

Is there a free airport shuttle available at Shibuya Excel Hotel Tokyu?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shibuya Excel Hotel Tokyu?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shibuya Excel Hotel Tokyu?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Shibuya Excel Hotel Tokyu?

No, pets are not allowed.

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1011 reviews" "
Rating 8 - Good. 246 out of 1011 reviews" "
Rating 6 - Okay. 58 out of 1011 reviews" "
Rating 4 - Poor. 25 out of 1011 reviews" "
Rating 2 - Terrible. 19 out of 1011 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Reid

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big rooms
Big, comfortable rooms. Bathrooms are a little dated but totally fine. I was on the women's only floor with a great view of the Shibuya crossing. It is loud though, as it's a very busy area. Would stay again if I wanted to be in Shibuya.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tsang Wai Ling,

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right next to Shibuya station.
Stayed 1 night in Jan 2024

10/10 Excellent

Mika

Stayed 7 nights in Jan 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very helpful, right on top of the Shibuya crossing, no noise
Stayed 1 night in Jan 2024

10/10 Excellent

Tsang Wai Ling,

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport Bus stops right at the hotel, next to many shopping centres.
Stayed 5 nights in Jan 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stopover in Shibyua
Central location with views to Shibyua crossing and great connections to all the subway and JR train options. Beds comfortable.
Stayed 3 nights in Jan 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shibuya Excel Hotel met all of our expectations and more. Traveling to Japan for the first time, we were not sure what to expect. Although it is located in one is the busiest areas, the room was incredibly quiet. The view from the 25th floor for breakfast were phenomenal. Would definitely stay again
Stayed 3 nights in Jan 2024

10/10 Excellent

Mahan

Liked: Cleanliness, property conditions & facilities, room comfort
Best in Shibuya
Great location. Good breakfast. Rooms are clean and the service is great.
Stayed 4 nights in Jan 2024

10/10 Excellent

Yovanna

Stayed 4 nights in Jan 2024