At Stanwell Hotel by Mercure, you'll be 9.1 km (5.7 mi) from Thorpe Park and 11.7 km (7.3 mi) from Windsor Castle. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The fine-dining restaurant, Zamoras Restaurant, is open for breakfast, lunch and dinner. Atrium Lounge Bar is the hotel's own bar, serving drinks along with lunch. 646 square feet (60 square metres) of event facilities include 3 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 20-minute drive of this 4-property class Stanwell hotel include Twickenham Stadium and Windsor Racecourse.
What's nearby
Thorpe Park - 12 min drive
Windsor Castle - 13 min drive
Twickenham Stadium - 15 min drive
Windsor Racecourse - 15 min drive
LEGOLAND® Windsor - 16 min drive
Getting around
Ashford Station - 4 min drive
Heathrow Terminal 4 Underground Station - 5 min drive
Heathrow Airport (LHR) - 13 min drive
Restaurants
Giraffe - Heathrow - 6 min drive
Gordon Ramsay Plane Food - 6 min drive
Pret a Manger - 7 min drive
Wagamama - 7 min drive
Starbucks - 9 min drive
About this property
Stanwell Hotel by Mercure
Upscale Staines hotel in Stanwell with free parking
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Stanwell Hotel by Mercure. Free self parking is available.
This 4-star Staines hotel is smoke free.
1 building
53 guestrooms or units
3 levels
646 sq ft of conference space
60 sq. m of conference space
Built in 1951
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Front desk safe
Terrace
Garden
BBQ grill(s)
Newspapers in lobby (free)
Television in lobby
Lift
No smoking on site
Bar or lounge
Dining venue
Stanwell Hotel by Mercure offers 53 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Satellite televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Daily full breakfast available for a fee: GBP 10 per person
A bar/lounge
A restaurant
Couples/private dining
Restaurants on site
Atrium Lounge Bar
Zamoras Restaurant
Things to do
TV in common areas
Family friendly
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Guest services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Proposal/romance packages
Business services
3 meeting rooms
646 square feet of conference space
Outdoors
Barbecue grill
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
3 floors
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Building
Built in 1951
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels
Entertainment
TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
More
Air conditioning
Desk
Iron/ironing board on request
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Renovations and closures
This property is closed from 20 May 2022 to 31 December 2023 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets: GBP 15.00 per pet, per day
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! One child 1 year old or younger stays free when using existing bedding.
Rollaway/extra beds are available for GBP 15.0 per night.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: from approximately GBP 10 per person
Pet fee: GBP 15.00 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: GBP 15.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Contactless check-in and contactless check-out are available.
We should mention
One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Hotel Stanwell
Stanwell Hotel
Stanwell Hotel Staines
Travelrest London Heathrow Stanwell
Stanwell Staines
Stanwell Heathrow Hotel Staines
Stanwell Heathrow Hotel
Stanwell Heathrow Staines
Frequently asked questions
What is the cancellation policy at Stanwell Hotel by Mercure?
Stanwell Hotel by Mercure offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Stanwell Hotel by Mercure?
Yep, Stanwell Hotel by Mercure has a free self car park.
Are there any beaches close to Stanwell Hotel by Mercure?
The closest beach to Stanwell Hotel by Mercure is Ruislip Lido Beach (15.3 km).
Is Stanwell Hotel by Mercure family-friendly?
You bet! With amenities such as children's meals, laundry facilities and a BBQ, it's no surprise that Stanwell Hotel by Mercure is a hit with families.
Does Stanwell Hotel by Mercure serve breakfast?
Yep, full breakfast is served daily.
Is there a free airport shuttle available at Stanwell Hotel by Mercure?
No, Stanwell Hotel by Mercure does not offer an airport shuttle service.
Is there a bar or restaurant at Stanwell Hotel by Mercure?
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
What time are check-in & check-out at Stanwell Hotel by Mercure?
Check-in begins at 3:00 PM. Check-out time is 10:00 AM.
Are pets allowed at Stanwell Hotel by Mercure?
Furry friends are welcome at Stanwell Hotel by Mercure, with food and water bowls on offer.
Stanwell Hotel by Mercure Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 448 out of 959 reviews" "
10 - Excellent
448
Rating 8 - Good. 379 out of 959 reviews" "
8 - Good
379
Rating 6 - Okay. 84 out of 959 reviews" "
6 - Okay
84
Rating 4 - Poor. 27 out of 959 reviews" "
4 - Poor
27
Rating 2 - Terrible. 21 out of 959 reviews" "
2 - Terrible
21
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Poor
Graham
Travelled with partner
8 May 2022
Disliked: Cleanliness, staff & service
This could be a nice hotel but staff aren't very welcoming or knowledgeable. Filthy mattress covering, curtains in restaurant at breakfast all stained and dirty, 40 minute wait after ordering breakfast just not good enough
Graham
Stayed 2 nights in Apr 2022
2/10 Terrible
Robert
4 May 2022
I did not stay there. It was closed and I had to find a different hote.
Robert
Stayed 2 nights in May 2022
2/10 Terrible
Joan
2 May 2022
Disliked: Staff & service
Safety of travellers not a concern for this hotel
I arrived and got told I hadn’t paid. So after spending 15 minutes proving I had paid all they said was ‘the company haven’t sent the details across’ so I didn’t get my 20% off food/drink either. The room was basic but thought it would be ok for the night - I was wrong. I had a drunk person with 2 other people trying to enter my room, scaring me so much that I was petrified. The reception had given them a key to get into my room - no health and safety considerations given to single female travellers staying with them. I tried calling the reception number and there was no answer so I sent them an email to which I got a very poor reply - I was literally shaking and they did nothing to make sure I was safe. I will be taking this further when I return to the country. Then after not sleeping because I was worried someone else would come into the room, I checked out to be told I had to pay a bar bill - seriously! I ate in the restaurant, paid by cash (with receipt) and then went to the room - look at the drunk who the hotel gave access to my room - I’m not paying for someone else’s mistake - the gentleman on reception made me feel like I was lying too which wasn’t a pleasant experience. I don’t think I would ever stay there again and would not recommend it to anyone after the way I was treated
Great hotel, easy to find. Staff are all very polite. Rooms seem good and clean. Overall, I'd definitely stay again. Room and meal prices were ok. Breakfast prices are a bit excessive.