Novotel London ExCeL

4.0 star property
Pet-friendly hotel connected to the convention centre in Docklands with fitness centre

Choose dates to view prices

Photo gallery for Novotel London ExCeL

Miscellaneous
Terrace/patio
Premium Room, 1 Queen Bed (Executive)
Bar (on property)
Reception
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
7 Western Gateway, Royal Victoria Dock, London, England, E16 1AA
  • Popular LocationExCeL Exhibition Centre3 min walk
  • Popular LocationIFS Cloud Royal Docks Station5 min walk
  • AirportLondon (LCY-London City)5 min drive
  • Popular LocationO2 Arena9 min drive

Room options

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Queen Bed

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

London

You'll be connected to the convention centre at Novotel London ExCeL, and within a short 5-minute stroll of ExCeL Exhibition Centre and Royal Victoria Bridge. Highlights at this hotel include a restaurant, a bar/lounge and a sauna. .The brasserie, Upper Deck, is open for breakfast, lunch and dinner. 4532 square feet (421 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Docklands hotel include IFS Cloud Royal Docks Station and The Crystal.

What's nearby

  • ExCeL Exhibition Centre - 3 min walk
  • Royal Victoria Bridge - 4 min walk
  • IFS Cloud Royal Docks Station - 5 min walk
  • ISKCON Bhaktivedanta Manor - 18 min walk
  • O2 Arena - 9 min drive

Getting around

  • London West Ham Station - 4 min drive
  • Royal Victoria Station - 6 min walk
  • London (LCY-London City) - 6 min drive

Restaurants

  • Subway - 6 min walk
  • Sandwich & Co - 3 min walk
  • Costa Coffee - 4 min walk
  • Ice Cream Time - 5 min walk
  • Top 1 Forever - 3 min walk

About this property

Novotel London ExCeL

Pet-friendly hotel connected to the convention centre in Docklands with fitness centre
Novotel London ExCeL offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4532 square feet (421 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel London ExCeL. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 1 building
  • 257 guestrooms or units
  • 9 levels
  • Conference rooms
  • 4532 sq ft of conference space
  • 421 sq. m of conference space
  • Built in 2004
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel London ExCeL offers 257 accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: GBP 18.10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Upper Deck

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,532 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.10 per person
  • Self-parking fee: GBP 25 per night (in/out privileges)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Excel London Novotel
Excel Novotel
Excel Novotel London
London Excel Novotel
London Novotel Excel
Novotel Excel
Novotel Excel Hotel
Novotel Excel Hotel London
Novotel Excel London
Novotel London Excel
Accor London Excel
Novotel London ExCeL England
Novotel London Excel Hotel London
Novotel London ExCeL Hotel
Novotel London ExCeL Hotel
Novotel London ExCeL London
Novotel London ExCeL Hotel London

Frequently asked questions

What is the cancellation policy at Novotel London ExCeL?

Novotel London ExCeL offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel London ExCeL?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Novotel London ExCeL on 30 May 2024 start from AU$205.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel London ExCeL?

Yep, Novotel London ExCeL has a self car park with in/out privileges for GBP 25 per night.

Is Novotel London ExCeL family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Novotel London ExCeL is a hit with families.

Does Novotel London ExCeL serve breakfast?

Yep, buffet breakfast is on offer daily from 7:00 AM to 10 AM.

Is there a free airport shuttle available at Novotel London ExCeL?

No, Novotel London ExCeL does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel London ExCeL?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Novotel London ExCeL?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel London ExCeL Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1000 reviews" "
Rating 8 - Good. 274 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Keirah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Shalka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

D

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Sergej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy, comfortable room, great service, nice location, Beutifull views. Will back next time.
Stayed 1 night in Jan 2024

6/10 Okay

Alex

Liked: Cleanliness, staff & service, room comfort
Great for the docklands
Good location but shame about the horrible drain smell in the room.
Stayed 1 night in Jan 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-star hotel
Best Novotel I've gone to, I was upgraded to an executive room with complimentary robes and shoes with toiletries and chocolate covered strawberry which were in the room.
Stayed 1 night in Jan 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very comfortable, the rooms were well equipped and the breakfast was delicious. The cable car across to the O2 was just a short walk away which was very convenient
Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great location for the excel even the skyline over to the O2 Arena love staff clean modern hotel
Stayed 1 night in Jan 2024

10/10 Excellent

MASATERU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jackie

Stayed 1 night in Jan 2024