See all properties
Save

Crystal Garden Resort & Restaurant

3.5 star property
Comfortable hotel connected to a shopping centre in Cairns North

Choose dates to view prices

Photo gallery for Crystal Garden Resort & Restaurant

Outdoor pool
Property grounds
Family Room
Restaurant
Basic Apartment, 1 Bedroom | Bathroom
Reviews
7.0

Good

Popular amenities

  • PoolPoolPool
  • RestaurantRestaurantRestaurant
  • LaundryLaundryLaundry
  • Parking included
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Your area essentials

Map
18-24 James Street, Cairns North, QLD, 4870
  • Popular LocationCairns Esplanade12 min walk
  • Popular LocationCairns Base Hospital19 min walk
  • Popular LocationCairns Central Shopping Centre3 min drive
  • AirportCairns, QLD (CNS-Cairns Intl.)5 min drive

Room options

View all photos for Family Room

Family Room

Family Room

Highlights

Porch/lanai
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Porch/lanai
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Triple Room with Multiple Beds

Triple Room with Multiple Beds

Triple Room with Multiple Beds

Highlights

Porch/lanai
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Porch/lanai
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

Highlights

Porch/lanai
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Outdoor pool
Acacia Court Hotel
Pool
Parking included
Free WiFi
Restaurant
3.0 out of 5, (1000)
The price is AU$131
for 1 night
includes taxes & fees
31 May - 1 June
Acacia Court Hotel

About the area

Cairns

You'll be connected to a shopping centre at Crystal Garden Resort & Restaurant, and within a 20-minute stroll of Cairns Esplanade and Cairns Esplanade Charles Street Parkland. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, concierge services and a terrace. Other amenities include laundry facilities, a garden and express check-in. There's also the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3.5-property class Cairns North hotel include Cairns Central Shopping Centre and Reef Fleet Terminal.

What's nearby

  • Cairns Esplanade - 12 min walk
  • Cairns Base Hospital - 19 min walk
  • Cairns Central Shopping Centre - 3 min drive
  • Cairns Night Markets - 3 min drive
  • Cairns Marlin Marina - 5 min drive

Getting around

  • Cairns Station - 3 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 5 min drive

Restaurants

  • Guyala Cafe - 10 min walk
  • Brother Jenkins - 12 min walk
  • Bayleaf Balinese Restaurant - 20 min walk
  • Cock & Bull - 14 min walk
  • Smith Street Cafe - 5 min walk

About this property

Crystal Garden Resort & Restaurant

Comfortable hotel connected to a shopping centre in Cairns North
There's a restaurant on site. Public spaces have free WiFi. An area shuttle within 5 kilometres and a casino shuttle are available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Crystal Garden Resort & Restaurant. Self parking is free.

This 3.5-star Cairns hotel is smoke free.

  • 20 guestrooms or units
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
Crystal Garden Resort & Restaurant offers 20 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 5 kilometres
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

Outdoor space

  • Porch/lanai

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (10:00 AM - 4:00 PM) and Saturday - Sunday (10:00 AM - 2:00 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Crystal Garden Resort Cairns North
Crystal Garden Resort
Crystal Garden Cairns North
Crystal & Restaurant Cairns
Crystal Garden Resort & Restaurant Hotel
Crystal Garden Resort & Restaurant Cairns North
Crystal Garden Resort & Restaurant Hotel Cairns North

Frequently asked questions

What is the cancellation policy at Crystal Garden Resort & Restaurant?

Crystal Garden Resort & Restaurant offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crystal Garden Resort & Restaurant?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Crystal Garden Resort & Restaurant on 21 May 2024 start from AU$149.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crystal Garden Resort & Restaurant?

Yep, Crystal Garden Resort & Restaurant has a free self car park.

Are there any beaches close to Crystal Garden Resort & Restaurant?

The closest beach to Crystal Garden Resort & Restaurant is Palm Cove Beach (19.4 km).

Does Crystal Garden Resort & Restaurant have a pool?

Crystal Garden Resort & Restaurant has an outdoor pool.

Is there a free airport shuttle available at Crystal Garden Resort & Restaurant?

No, Crystal Garden Resort & Restaurant does not offer an airport shuttle service.

Is there a bar or restaurant at Crystal Garden Resort & Restaurant?

Yep, you can grab a meal at Crystal Garden Resort & Restaurant's onsite restaurant.

What time are check-in & check-out at Crystal Garden Resort & Restaurant?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Crystal Garden Resort & Restaurant?

No, only service animals are allowed.

Crystal Garden Resort & Restaurant Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 37 out of 230 reviews" "
Rating 8 - Good. 92 out of 230 reviews" "
Rating 6 - Okay. 50 out of 230 reviews" "
Rating 4 - Poor. 30 out of 230 reviews" "
Rating 2 - Terrible. 21 out of 230 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Estlle

Some lights did not work and there was no fresh water bottles in room
Stayed 1 night in Apr 2024

8/10 Good

onella, Cairns

Liked: Cleanliness, staff & service
Close walk to Esplanade and other convenient shops , bus stop also
Stayed 1 night in Feb 2024

8/10 Good

angelo

Liked: Staff & service, amenities, property conditions & facilities
Nice clean place with an awesome pool. Locked car park at night felt nice and safe
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waist your time or money.
Do not waist your time with this place. We got there and there was no one at reception. We tried to call and call and waited and waited. In the end we just left Then when we tried to get a refund they denied us a refund and told us they had camera footage of staff at the reception. The lie and lie. Worst costumes service ever.
Stayed 1 night in Dec 2023

6/10 Okay

Peter

Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Travelled with partner
Decent cheap accommodation- about a 15min walk to the Tanks at the botanical gardens in cairns
Stayed 1 night in Oct 2023

6/10 Okay

martin

Business traveller
Disliked: Cleanliness
Central enough and quiet Not very clean. Pretty old and a bit run down
Stayed 3 nights in Aug 2023

6/10 Okay

Jackson

Business traveller
Disliked: Cleanliness, property conditions & facilities
Easy late check in. Cold shower in the morning was a bit sad.
Stayed 1 night in Oct 2023

6/10 Okay

John

Liked: Staff & service
Yes the hotel has been around for a while needs a good repaint to bring it up to scratch, floor tiles need to be looked at, time has taken its toll on white tiles. it doesn't need to be done straight away you can do a room at a time.
Stayed 2 nights in Sep 2023

6/10 Okay

Gillian

Liked: Cleanliness, staff & service
Convenience at a reasonable price.
It was only one night, and it was perfectly adequate. Beds on Castors on a tiled floor are very dangerous. They need rubber grips underneath. Somebody could have a nasty fall, very basic, but very comfortable. They reasonably priced.
Stayed 1 night in Sep 2023