4/10 Poor
Kirsty
Travelled with family, Travelled with family and small children
14 Feb 2024
Disliked: Amenities, property conditions & facilities
I booked this hotel for me (29year old mum) and my son for a 2 night stay for the weekend before his 9th birthday, due to the ratings being good for children and families and the indoor pool I chose this hotel.
My overall feedback would be to say, very noisey hotel from very early paper thin walls I could hear different families conversations even with the tv on from different rooms throughout my stay, the shower was so claustrophobic it was uncomfortable to move in and even breath in. The seating area for dining and drinking is right in the reception as you walk in so everyone can hear your conversations with the staff just stare right at you and when coming back inside from cigarette or fresh air every single guest (atleast 10 families) are facing you while their eating/drinking as you walk in so I was stared at everytime I walked through here, No smiles or greetings from the staff at the desk not any single time of me passing them. The atmosphere was drunken older adults or weird vibes rather than a child friendly hotel. The rooms are absolutely freezing cold with no heater inside apart from a luke warm radiator. Warm water from the sink cold tap. Quite disappointed with this booking as we really looked forward to it being a relaxed few days, felt really uncomfortable here.
Kirsty
Stayed 2 nights in Feb 2024