There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.
You'll find a 24-hour business centre on site. A rooftop terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Hostal Heredia. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.
Smoking is allowed in designated areas at this 3-star Santiago de Cuba guest house.