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Lucky Hotel

3.0 star property
Central hotel connected to a shopping centre in Old Quarter with 24-hour front desk

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Photo gallery for Lucky Hotel

Suite, 1 Queen Bed, City View
Dining
Reception
Combined shower/bathtub, hair dryer, dressing gowns, slippers
Minibar, in-room safe, desk, laptop workspace
Reviews
8.0

Very good

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
12 Hang Trong Street, Hoan Kiem District, Hanoi, 100000
  • Popular LocationHoan Kiem Lake4 min walk
  • Popular LocationHanoi Old Town Night Market5 min walk
  • Popular LocationHanoi Opera House16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)43 min drive

Room options

About the area

Hanoi

Lucky Hotel places you in the centre of Hanoi,connected to a shopping centre and within a short 5-minute stroll of popular places like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, a computer station and express check-in. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Old Quarter hotel include Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

What's nearby

  • Hoan Kiem Lake - 4 min walk
  • St. Joseph's Cathedral of Hanoi - 4 min walk
  • Hanoi Old Town Night Market - 5 min walk
  • Dong Xuan Market - 11 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • ‪Phở 10 Lý Quốc Sư - ‬2 min walk
  • ‪Met Restaurant - ‬1 min walk
  • ‪Chất Coffee & Drinks - ‬1 min walk
  • ‪Madam Yen - ‬1 min walk
  • ‪Phở Bưng - ‬1 min walk

About this property

Lucky Hotel

Central hotel connected to a shopping centre in Old Quarter with 24-hour front desk
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. The business-friendly Lucky Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Hanoi hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 5 levels
  • Built in 1994
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Lucky Hotel offers 20 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit, dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: VND 60,000 for adults and VND 40,000 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 5 floors
  • Building
  • Built in 1994
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lucky Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 200000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 60000 for adults and from VND 40000 for children
  • Airport shuttle fee: VND 420000 per vehicle (one way)
  • Rollaway bed fee: VND 200000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lucky
Lucky Hanoi
Lucky Hotel
Lucky Hotel Hanoi
Lucky Hotel Hotel
Lucky Hotel Hanoi
Lucky Hotel Hotel Hanoi

Frequently asked questions

Does Lucky Hotel serve breakfast?

You bet, buffet brekkie is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Lucky Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Lucky Hotel?

Yep, you can grab a meal at Lucky Hotel's onsite restaurant.

What time are check-in & check-out at Lucky Hotel?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Lucky Hotel?

No, pets and service animals are not allowed.

Lucky Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 26 reviews" "
Rating 8 - Good. 10 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in Old Quarter with friendly staff - limited English. Has the atmosphere of a small family run hotel so they know who you are as you come and go - nice to 'come home' after day out. Internet and air conditioning good. Back rooms small but very quiet as window just to air-conditioning vent. Front rooms big but have street noise - so the full Hanoi noise experience! Small lift available or stairwell. Breakfast simple but excellent - baguette, eggs, fruit, coffee. Not wheelchair accessible unless you have narrow-style for regular door width and can get up 2-3 stairs at entrance. Someone usually on door to help. Showers over bath, but have hand sprayer if you can't step in. Streets tough for w/chairs - crazy busy - need to use road, dodge traffic and have big sense of adventure feel lucky. Around lake is easy access boulevards direct route from Lucky Hotel to the Lake area. There are multiple Lucky hotels - this is Luck with no number.
Stayed 6 nights in Nov 2019

10/10 Excellent

NAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. High recommended.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The management were not particularly friendly, the rooms adequate but not great, beds hard as a rock as were the pillows, no luggage rack but that seems to be standard in Hanoi. No tissues or coffee , tea. I probably wouldn’t stay there again.
Stayed 7 nights in Mar 2019

10/10 Excellent

Deb

Travelled with family
Liked: Staff & service, property conditions & facilities
For the price I gave it a 5 star we spend 4 days there and we will be going back at the end of our trip for a few more days They are storing a few bags for our return We had an inside room which we found very quiet a nice breakfast as served each morning The staff at front desk arranged trips and pick ups Very good location as well
Stayed 4 nights in Jan 2019

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s all good for the price we love the location and front desk booked us a few tours this am Great breakfast I would recommend
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Classic hotel in the very midst of the old city in Hanoi! Just perfect.
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Could do better
The breakfast was very good and had the same attention been given to the maintenance and housekeeping of the room the hotel would have been very good. Black silicone around the bath. Filthy marks on the wall where the key goes to turn on the lights etc., the extractor in the bathroom was filthy and needed a good clean. One receptionist was lovely, the other one very rude. All the above things are easily fixed (apart from the rude receptionist) and what a difference it would make. Not particularly cheap and better and cleaner hotels are available. Location was very good.

4/10 Poor

Mueed

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
My room smelt musty even with the air conditioner on. There was only a thin fitted sheet on the mattress so I ended up sleeping on the covers. The hotel needs renovating. The room was clean. The location was very good and the staff courteous and helpful.

4/10 Poor

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A scam!
Do NOT book this property! They attempted to scam us and another couple soon after. We arrived and they said they never received our confirmation and had no rooms, despite having keys behind the desk. They attempted to get us to pay for a sister property for $50 which we already paid on hotels.com. After speaking with hotels.com for about 45 minutes, they somehow found our reservation and put us in lucky hotel 2 (1 block away). The hotel and room were clean and comfy. Fast wifi. Only negative besides the scam, was our room was a smoking room which we didn't book. After finally settling in, on the way to get food Lucky 2 was saying the same thing to 2 other guests who had a reservation. Not a good experience when you arrive to Hanoi at 9:30 pm in a busy city and them attempting to get scammed. Got a refund voucher from hotels.com so technically a free room worth the 45 minute arguing.